KOOL GREEN LLC

We had a terrible experience with them. If I could give them lower than an F I'd give them lower than an F because they were trying to make our house energy efficient for the geothermal. So we did this closed cell foam insulation to make the house really tight. They spray a specific kind of foam and it takes like a week and a half and they spray it between all the joists before you put drywall up and after you've done your electrical. These guys did such a bad job that sprayed it too thick and in some places they didn't even spray at all, and they didn't use proper mixtures. The stuff is supposed to cure. You can't spray it too thick or it doesn't cure all the way, and then it starts emitting this obnoxious odor that smells like dead fish. They wouldn't do anything about it. Actually the did send a couple of guys for like two days. So we had to chip out all the old foam, which put us behind another month. My husband ended up doing the majority of the work with two day laborers that he hired, and chipped out all this foam. We're gonna have to take them to court for this. They are a hazard because if you spray this on too thick, actually you can cause a fire because the foam heats up as it's curing. So they did a terrible job and our stupid contractor paid them, so we're basically out at this point until we go to court, at least $10,000, and that's not including the extra dumpsters that we had filled with twenty-one bags of foam that my husband chipped out, and the $7,000-$8,000 that we paid for labor, and not even including my husband's time chipping all this foam out, and then the extra time the electrician and the plumber and the IT guy had to pay to make sure that none of the wires were damaged. I think there was a couple of wires that were damaged in the chipping. And just the delay - I had to have my stuff in storage even longer because we couldn't put drywall in and then we had to put new foam in which is another week and a half. They should be banned and I hope that the foam company does not sell any foam to them. We called the air quality people too, trying to figure out what to do and how to remedy this. The owner of the company didn't even want to take any responsibility for all this. So now we've gotten a lawyer. They were supposed to give us the specific information on the thickness of the foam and what name of the foam and they still have not done that. They didn't do the proper paper work that you're supposed to do with this kind of a job. Normally these jobs go fine, but they didn't know what they were doing. I grade them an F on everything. If I could give them lower than F, I would.