JDW Exteriors

Extremely friendly and empathetic to my 82 year old Father's house issues from Hurricane Helene. My Dad was one of the very luckiest people to be impacted (damage, yes, but not displaced and obviously did not lose everything like so many others in the area). David was super fast to respond, he and his team were there within 24 hours. They did an amazing job at an extremely fair price, and started/finished the job quickly which was the trifecta of great service. I highly recommend this company to anyone in the area who needs any type of exterior work done.

Very responsive and professional. They were informative on the issue and how it was going to be resolved. I won't know it's completely fixed until the next heavy storm, but I'm assured it's fixed.

Prompt polite knowledgeable person provided excellent work

Where do I start? We hired JDW to install a fence in October of 2021. The project did not begin until the end of December 2021 and it is still - technically - not completed as of June 6, 2022. I say technically because it is paid for (which was my mistake) though neither of the gates are operational and the fence is leaning over. Apparently the owner outsourced the work to some very nice gentlemen from out of state who had never built a fence before. The gentlemen did not receive guidance on how to complete the task, thus the fence and gates are not operational. Add to that - the shadow box is missing pieces and does not appear to be professional work. While working, they nicked our gas line - which led to a very high gas bill - and tried to insinuate we should pay for the gas line repair (we did not pay for that). We were given a very sad story and paid the fence bill with the assurance that any issues would be taken care of. After 6 months of calling, we have continued to receive the same assurances with no resolution. They have come out to assess the issues several times - but have yet to actually DO anything about it. We have logged dozens of calls and texts to their office - but they are no longer responding. I have never gotten an actual human being on the phone when I call, though I can now navigate their call menu like a pro. Based on their own assessments, the fence was not installed properly and the gates were not built properly. Despite their repeated promises that the issues would be repaired, there has been no actual attempt to correct the issues. I literally just went through my texts and saw 19 promises made to show up - and they were all missed. Some with excuses, most ignored. Zero stars. Would not recommend.

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Good workers

Repaired the rotten wood on our front porch. Very professional! Came out to give an estimate, evaluated potential causes of the water damage and repair the porch a few days later. Quality job! Highly recommended.

Not a very reliable gentleman.1) his word, when it comes to this timeline and deposit of money for supplies? He is bouncing off job to job before he will finish or complete one. HE HAS EVERY EXCUSE IN THE WORLD. FROM WEATHER TO HELP. THEY LEAVE ALL THEIR PERSONAL TRASH LAYING ALL OVER THE YARD.

JDW saved us from a meltdown after the previous contractor never showed up to finish our fence. He was very professional, and always communicated if he was running late or if there were delays because of the rain. David, the owner, answered all of our questions clearly, and was very patient with us. I would definitely recommend this business!

David came out to perform estimate and provide quote. He was early, very professional, knowledgeable and personable. Megan is the administrator and she has gone out of her way to provide timely correspondence and be available outside conventional hours. My line of work limits my availability during “normal” times and Megan has been very accommodating. Thus far, I am extremely happy with my choice.

JDW was professional, friendly, prompt, and communicated with me via pictures and texts while repairing my roof. I will use them again, if another storm decides to take some shingles down. Highly recommend!