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Ingram Bros Inc

General Remodeling, Sunrooms and Patio Enclosures, Windows,

About us

Free estimates, Visa, MC, Discover accepted. Financing available. We've been In business since 1948 and our employees have well over 200 years experience. Our services are offered throughout Southeast North Carolina.

Business highlights

76 years of trusted experience

Services we offer

Screen rooms, sun rooms, covers, canopies, metal and canvas awnings, railings, columns, security storm doors, burglar bars, pergolas, room additions & renovations.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.823 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
13%
3
0%
2
0%
1
9%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.7
Showing 1-23 of 23 reviews

Gary P.
10/2019
5.0
awnings, decks, remodeling, roofing, replacement windows, home builders, sunrooms
  + 5 more
Very professional, very good prices and they did the work. Most contractors in the area are only taking on big jobs but Ingram Bros came through for our roof repair.
Description of Work: Repaired leaking roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laurie R.
07/2017
5.0
roofing
  + -1 more
unknown
Description of Work: They put on a brand new roof.
Rating CategoryRating out of 5
Yes, I recommend this pro

Marianne C.
05/2017
5.0
decks, remodeling, sunrooms
  + 1 more
Very well. There was one misstep when a crew member did not show up as scheduled, but a quick call to the crew leader resolved the issue. I am assembling a list of additional projects for these guys to do.
Description of Work: Replaced old screened in porch with a knee wall and sliding windows with screens. Installed screening on the underside of the deck to keep bugs out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$12,500

JMKAY B.
07/2016
5.0
decks, glass repair, lighting, plumbing, woodworking
  + 3 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Melissa R.
04/2016
5.0
decks, remodeling, replacement windows, interior painters
  + 2 more
unknown
Description of Work: We are in the process of negotiating work / signing contracts, etc. Will be glad to finish review when work is complete.
Rating CategoryRating out of 5

William R.
09/2015
5.0
remodeling, sunrooms
  + 0 more
After a little miscommunication, everything went well. Excellent materials and installation. Best price in town for service and quality received.
Description of Work: Installed a screened in porch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Gabriel G.
03/2015
5.0
remodeling
  + -1 more
the repair went well and it turned out well. My only complaint was that there was not much done to keep down the dust and we had to do a lot of the clean up ourselves.
Description of Work: We have a condo and discovered that the drier vent was not connected to the outside of the building so we called Ingram Brothers based on the reviews that we saw here. The had to pull up the carpeting in one of the bedrooms up and cut a hole in the floor to connect the ducting.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Joe W.
11/2014
4.0
remodeling
  + -1 more
Super...highly recommented....as for wayne
Description of Work: Install deck cover

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Lee R.
09/2014
1.0
remodeling, roofing, siding
  + 1 more
Here is our scenario. Beginning of September We needed siding on our garage and storage building, also possibly a new roof. We saw Ingram Bros. work on a house a couple of doors down and liked what we saw so we called them for an estimate. The guy came out promptly, talked to us, took measurements, and said he would be back with us with an estimate soon. We waited for over a week, never heard one word, so I emailed the company (not wanting to call and get the guy in trouble by "ratting him out" about not getting back with us) asking if he had finished our estimate? Still heard nothing. Decided to go with another company who gave us an estimate the day he came out to look at the job. Finally heard from Ingram Bros. last Friday, September 26 I think. A sweet young lady called and asked if we were still interested in them doing the work?! LOL You think?! I politely told her our story and told her we had gone with another company and were no longer interested in them doing the work.
Description of Work: Nothing!

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Michael F.
08/2014
5.0
remodeling
  + -1 more
Rich Carbone and his crew were a pleasure to work with. He provided a quick, written estimate and work started 2 1/2 weeks after signing of the contract. Every thing was completed within less than 3 weeks despite a week of inclement weather that held up start of construction after demolition. The work was completed on budget despite some additional discovery and the overall workmanship was excellent. Rich supervised his crew regularly and quickly addressed any concerns. Overall an excellent experience and we enjoy our new bug-free porch.
Description of Work: Removal of an existing, wooden screened porch from the deck up and installation of a new aluminum screened porch with insulated roof panels.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$11,000

Charles S.
08/2014
1.0
remodeling
  + -1 more
I searched Angie's List for Home Remodeling companies in or near New Bern, NC. I select Ingram Brothers for their good rating and close proximity to New Bern. In early July (~July 3rd), Bond (a senior member of that company, but not a partner) came to the house with Brandi (an interior designer) to discuss my project. Bond and Brandi were very nice and I got excited over the ideas they put forth. By the end of their visit, I knew I wanted them to do my project. Being July 3rd, Bond promised me a detailed proposal by the following Monday, July 7th. This did not happen. I contacted Brandi and Bond on ~July 11th; Bond apologized for the delay and promised me the project proposal by Monday July, 14th. Again, nothing. I contacted Bond a second time on ~July 21st. Bond was embarrassed that I had not yet gotten the project proposal. He went on to say he had provided the details to Eddie Albrecht (an owner/partner) who would be sending them to me. Sometime the following week, I received a call from Eddie (the owner/partner). Eddie was unprepared for the call - all he had for me was a cost range - $35,000 to $40,000. He knew nothing about my project and had not prepared anything for me. When I asked for the detailed proposal, he said he'd have Bond prepare it and get it to me. This never happened. I do not know why Eddie and Bond did not follow through on their promises to me. While I am disappointed in Bond's failure to deliver the promised proposal, I am even more appalled at how Eddie - an owner/partner - was so unprepared and unprofessional with me - he just wanted to close the deal without putting any effort into it. While a $40,000 job may not be a big deal to them, it certainly is to me! I will not use Ingram Brothers now or ever.
Description of Work: Come to house to review my remodeling objectives; then, promised a detailed proposal that never came.

Rating CategoryRating out of 5
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$40,000

Response from Ingram Bros Inc
We did in fact meet with the client the first week of July. We reviewed his project with him and then went through the first Hurricane of the 2014 season, Arthur (July 3-10). We are a 66 year old Home Improvement and Remodeling Company, we have learned over the years to handle emergency repairs first, and then get back to remodeling. After the storm we put together the estimate and submitted it to the client. The client then requested that the estimate be broken down into individual sections. Those parts would include separate estimates for the four main segments of the remodel project. This quote was submitted, in the detailed format requested, on August 7th 2014, Thursday. Note: that this was a large project estimate at $40k, and we did all of the above for absolutely no charge, gratis. Not a penny was charged, or received, for the travel, meetings, estimates, phone calls, office materials or time. We had intended on following up with the client this week to see if he was ready to move forward on his project. Instead, we were presented with this negative review of our company in our email this morning. Seems a bit unfair !

tina W.
07/2014
5.0
replacement windows
  + -1 more
It went very well. They were very easy to work with. The installers did a very good job. They had a little problem with the delivery of the correct windows from the factory but that was not their problem. Other than that, everything went very smoothly. They did a great job and zero damage inside when they were taking out the old windows, which was amazing. They were very good people to deal with and they were very accommodating to our needs. They gave us some extra things that we felt that we were due when there were a couple of issues on some things that we had a miscommunication on. They took care of it so it was a pleasant experience.
Description of Work: They did replacement windows. They were 24 vinyl windows.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Susan H.
06/2014
5.0
remodeling, siding, home remodeling, interior painters
  + 2 more
Workers were professional, no bad language. They cleaned up after themselves. Ingram was prompt in returning my phone calls and were here when they said that they would be.
Description of Work: Removed Vinyl siding and replaced with hardi-plank. Removed wallpaper from master bath and painted, installed ceiling fan and new shower door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

NANCY A.
03/2014
5.0
remodeling
  + -1 more
Very professional,prompt in response. My recall was very good impression of the company. I did not use their services however as I found a more economical provider.
Description of Work: I believe they gave me an estimate for a covered patio.Although I have been looking for several remodeling projects.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephanie C.
03/2014
4.0
remodeling
  + -1 more
Great! The workers were prompt in returning calls, were flexible as far as change orders. were concerned / They were easy ro work wwith. My only complaint is they left a mess in the yard. It was certainly easy to work with and they did a great job.
Description of Work: Ingram Bros built a covered porch and deck attached to the house. The porch has sliding screen panels and vinyl panels which slide so you can open r close paneor all season use.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Larry S S.
08/2013
5.0
remodeling, decks, sunrooms
  + 1 more
The project took three weeks from start to finish from planning to finished product even though work on it was hampered by eight straight days of rainy weather. The porch was transformed to a beautiful sun room with lots of utility and I would highly recommend this business for anyone looking to do any home improvement project.
Description of Work: Converted a screened porch into a beautiful sun room in a very limited amount of time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

James N.
04/2013
4.0
home remodeling
  + -1 more
$
Description of Work: gave estimate on replacing tiled shower floor. Eddie provided the estimate and another company performed the work. there was a discrepancy regarding the quoted price. It was increased by $100.00 without justification. I was not pleased about this and when I questioned the price the estimator realized that it wasn't justified and then deducted the $100.00. The problem that concerned me was that if I had not questioned the price I don't feel they would have either.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$800

Nancy C.
03/2013
5.0
remodeling
  + -1 more
went very well
Description of Work: Just had one initial meeting so far, for roofing and remodeling...this is the first I have had anyone in to look at things. Eddie Albrect came out , on time, I felt really listened to my needs, answered questions, overall was very positive for being able to help out with essentials or higher end. I haven't gone any further, with anyone so far, just at the planning/budgeting stages, but I would consider hiring them from what I have seen so far. What I liked most was that he was not hard sell...he seemed knowledgable in construction and financing options.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ginny M.
02/2013
5.0
contractors, interior painters, remodeling
  + 1 more
So far, what they have done has been very good. I think their price is reasonable.
Description of Work: They have put tile in my bathroom, painted, done some work outside and also fixed our lighting. They also fixed my fence after a tree fell on it. They have done quite a bit of stuff over the last several months.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul T.
02/2013
5.0
replacement windows, sunrooms
  + 0 more
I think that their ideas for my space were a little more matched than any of the others that quoted me.
Description of Work: I got a quote from Ingram Brothers in November.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MICHAEL O.
02/2012
5.0
remodeling, replacement windows
  + 0 more
see above
Description of Work: 5 years ago they installed two track storm windows on a house that I now live in. I was not able to figure out how to get the two pieces out of the single track. I was not able to get any info from the manufacturer online. I phoned the installer, and late that day someone was at the house to give me a demonstration. He left saying "don't hesitate to phone again if there is any probrem or issue." Outstanding customer service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

sally M.
01/2012
5.0
remodeling
  + -1 more
The overall job went very well she was particularly happy with the outcome of the service including the price as well as the remodeling of the sun room. Just thrilled that the company was personable, careful and cleaned up after himself. They spent a good bit of time to make sure the job was completed correctly.
Description of Work: Called Ingram Brothers INC. to cut new holes and remodeled wall in the sun room to replace the air/heating unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Henry S.
11/2011
5.0
remodeling
  + -1 more
Ingram Brothers did a nice job for us. They represent a new aluminum manufacturer and that is why we went with them. It was custom made for us and the sun room is very sturdy. We like the appearance of the materials and how they got in there and got everything right. They did a good job! We had some changes we needed to make and they decided rather than nickel and dime us to stay to the original contract. There were times where they were not there when they said they would but that was because they had a lot of other jobs and not many workers.
Description of Work: Ingram Brothers added a sun room to the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$18,400

    Contact information

    1706 Castle St, Wilmington, NC 28403

    http://www.ingrambros.net

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    General Remodeling,
    Sunrooms and Patio Enclosures,
    Windows,
    Decks and Porches,
    Kitchen and Bath Remodeling,
    Siding,
    Awnings

    FAQ

    Ingram Bros Inc is currently rated 4.8 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Ingram Bros Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Ingram Bros Inc offers free project estimates.
    Yes, Ingram Bros Inc offers eco-friendly accreditations.
    No, Ingram Bros Inc does not offer a senior discount.
    No, Ingram Bros Inc does not offer emergency services.
    Yes, Ingram Bros Inc offers warranties.
    Ingram Bros Inc offers the following services: Screen rooms, sun rooms, covers, canopies, metal and canvas awnings, railings, columns, security storm doors, burglar bars, pergolas, room additions & renovations.

    Contact information

    1706 Castle St, Wilmington, NC 28403

    http://www.ingrambros.net

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM