Reviews
4.84 Reviews
Showing 1-4 of 4 reviews
Stephen L.
07/2015
appliance repair
+ -1 more.
Description of Work: .
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Yes, I recommend this pro
Jim T.
12/2014
appliance repair
+ -1 moreunknown
Description of Work: This was a warranty repair of a GE hybrid water heater. They shipped the necessary parts to my house and the technician installed the parts. The technician forgot to put the air filter back into the water heater. The filter was sitting next to the heater and it was just a matter of inserting the filter back into the slot. All other aspects of the repair met my expectations.
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|---|---|
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Yes, I recommend this pro
Debra G.
05/2014
appliance repair
+ -1 moreI called the GE Factory Service I was please to have an appointment available same day. Mr. Jack Harrelson represented GE Factory Service. He was prompt and efficient (only thirty minutes). He did not wear shoe covers or provided a business card. I was promised a senior discount of ten percent (10%) on service call, parts and labor. Mr. Harrelson said he could only extend the senior discount for the part only which came to $ 1.76. I was totally annoyed. I immediately called the GE Factory Service Center and activated a complaint. The service advocate named Tim assisted me with a filed complaint and offered prompt reversal of some of the charges.
Description of Work: Replace freezer themister.
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$272.84
Michael C.
04/2014
appliance repair
+ -1 moreIt was excellent service. They showed up on time and were very professional. They had the part in the truck. He put it in and he was gone. It took 40 minutes.
Description of Work: I used GE Factory Service to repair my refrigerator. He had to replace the circuit board.
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Yes, I recommend this pro
$300
Contact information
3901 Castle Haynes Road, Wilmington, NC 28402
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small
FAQ
GE Factory Service is currently rated 4.8 overall out of 5.
No, GE Factory Service does not offer free project estimates.
No, GE Factory Service does not offer eco-friendly accreditations.
No, GE Factory Service does not offer a senior discount.
No, GE Factory Service does not offer emergency services.
No, GE Factory Service does not offer warranties.
Contact information
3901 Castle Haynes Road, Wilmington, NC 28402