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Garage Door Specialist

Garage Doors

About us

Thank you for your interest in our garage door installation, replacement, and repair company. We provide garage doors, torsion springs, openers, custom doors, and more in Wilmington, Jacksonville, Leland, Southport and all surrounding areas. With affordable pricing, quality products, and service like you are family, there's no better choice than Garage Door Specialist for all of your garage door needs! We are truly a locally owned family operated business Same-day garage door service Repairs on any brand garage door or opener Family-owned and operated Licensed and insured FREE Estimates on all services

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

Garage door repair & replacement. Garage Door Opener repair and replacement. Full service residential and commercial garage door company!

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.032 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 32 reviews

Patricia H.
12/2020
5.0
garage doors
  + -1 more
Great!! This was my first time using this company and I was so pleased with their customer service. The tech was nice, on time, repaired quickly, communication was great. This will be by go to for any garage issues I have in the future. Came out and did the repair same day I called, which was great, because I couldn't get my car out of the garage.
Description of Work: The springs on my garage door broke and had to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$331

Phillip M.
01/2020
5.0
garage doors
  + -1 more
Excellent service. Quick response and next-day completion of work by a knowledgeable and friendly technician. It's easy to give this family-owned company a top recommendation;
Description of Work: Replace drive belts on two garage door openers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Dean W.
01/2020
5.0
garage doors
  + -1 more
arrived on time, surveyed problem, replaced springs all in a very timely and professional manner. very nice polite tech.
Description of Work: Spring repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert K.
06/2019
5.0
garage doors
  + -1 more
Work was done professionally and service technician was courteous and know knowledgeable. Will definitely use company again if needed.
Description of Work: Repair garage door opener sensors

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$192

Judy S.
02/2019
5.0
garage doors
  + -1 more
Great. I called on a Sunday afternoon and a technician arrived first thing Monday morning. It took him no time at all to have the door back up and rolling again.
Description of Work: I needed the garage door spring replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Marilyn G.
07/2018
5.0
garage doors
  + -1 more
I left a message for them Wed. night that we needed someone to come the first thing the next morning as I had a 9 AM doctor's appointment and would like to get my car out. They called the next morning and arrived soon after. He got the door up so I could get to my appointment and determined that the spring had broken. He replaced the spring.
Description of Work: The garage door would not go up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$342

Harvey B.
07/2018
5.0
garage doors
  + -1 more
Good communication prior to the day of work. Prompt arrival for 8 AM job. Completed the work and cleaned up in under 40 min. Took time to review new system features and functions. Advised on other items related to the garage door that may need attention in the future. Pleasant and efficient. Would hire again.
Description of Work: Replaced old garage door motor and chain system to new belt drive system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Theresa C.
03/2018
5.0
garage doors
  + -1 more
Excellent, professional and courteous craftsmanship!
Description of Work: garage door installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy P.
02/2018
5.0
garage doors
  + -1 more
He did minimal service - but was seeking further, more expensive services. Decided to wait until the need was greater before contracting to have work done.
Description of Work: Evaluation of garage door operation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas J.
01/2018
5.0
garage doors
  + -1 more
Perfectly. Worth every penny.
Description of Work: Garage door maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Virginia B.
11/2017
5.0
garage doors
  + -1 more
Punctual, thorough and professional.
Description of Work: Garage tuneup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kelly H.
11/2017
5.0
garage doors
  + -1 more
very well, garage door moves smoother and quieter.
Description of Work: garage door tune-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Paul S.
10/2017
5.0
garage doors
  + -1 more
They were outstanding in customer service and quality of product. My new garage door opener can be operated by my phone from anywhere. It also will notify you if the door is opened, or left opened. The day after it was installed my 18 year old spring broke and I couldn’t get the door opened. I called and in 45 minutes the installer was at my house to repair the springs.
Description of Work: My 18 year old garage door opener needed to be replaced and the following day the spring broke.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$395

Response from Garage Door Specialist
Thanks for the review and for the business we appreciate it very much!

john R.
10/2017
5.0
garage doors
  + -1 more
new bracket was replaced..
Description of Work: garage door bracket was broken

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114

Response from Garage Door Specialist
Thanks so much for the review!

Don H.
09/2017
5.0
garage doors
  + -1 more
Fast and professional
Description of Work: Rollers replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Garage Door Specialist
Thanks for the review and the business we appreciate it very much! Jeff Sims

William L.
07/2017
5.0
garage doors
  + -1 more
Excellent Would definitely recommend
Description of Work: Minor repair and estimate

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Garage Door Specialist
Thanks for the review!

Loren G.
06/2017
5.0
garage doors
  + -1 more
Great. Prompt service and knowledgable serviceman
Description of Work: performed general garage door maintenance and advised on the issue to watch out for and ways to address them before they become bigger problem$

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Garage Door Specialist
Thanks for taking the time to leave us the review we appreciate it very much!

George G.
05/2017
5.0
garage doors
  + -1 more
I called at 8:10 am on 5/11/2017. Repair was scheduled with a window of 10:00am to 2:00pm on the same day. Technician arrived 11:45 am and all repairs completed by 12:45pm. Excellent service and quality work. I would definitely hire again.
Description of Work: Needed the broken tension springs replaced as well as replace the chain gear.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Garage Door Specialist
Glad we could help thanks for leaving us the review!

Joyce M.
04/2017
5.0
garage doors
  + -1 more
Didn't take too much time and went very smoothly.
Description of Work: The garage door had never been maintained and made terrible noises - like it would like to any day. He came, serviced the door and then replaced all the wheels and told me how to extend the life of the coils. He also suggested how often to service it - every three months. When the coil goes, I will definitely call them to come to replace it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from Garage Door Specialist
Thanks for the review glad we could help!

Ralph P.
03/2017
5.0
garage doors
  + -1 more
Great Al doors inspected, lubricated, springs checked, rollers lubricated.
Description of Work: garage door tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Garage Door Specialist
Thank you!

Janice D.
02/2017
5.0
garage doors
  + -1 more
Outstanding!! Very professional ! Jeff was great he didn't mind me hanging out and asking questions while he worked and he saved me from a lift unit that was basically hanging by a thread and could of fallen at any time on top of my vehicle. He also installed a outside remote unit and showed me how to set it up. Very happy with my service and would highly recommend and would use this company again.
Description of Work: Requested garage door tuneup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Garage Door Specialist
Awesome thanks for the business and leaving us the review! Jeff SIms

Andrea K.
11/2016
5.0
garage doors
  + -1 more
Fully did not expect to get same day services when calling on a Monday morning. Placed call at 730, was scheduled for a 11 - 1 time slot and technician arrived at 1220. Agreed to replace both sides of the spring while he was on site. Fully satisfied with the service and repair tech.
Description of Work: Main door spring needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$301

Response from Garage Door Specialist
Thanks for taking the time to leave us a review we very much appreciate the business! Jeff Sims

Andrea K.
11/2016
5.0
garage doors
  + -1 more
Fully did not expect to get same day services when calling on a Monday morning. Placed call at 730, was scheduled for a 11 - 1 time slot and technician arrived at 1220. Agreed to replace both sides of the spring while he was on site. Fully satisfied with the service and repair tech.
Description of Work: Main door spring needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$301

Response from Garage Door Specialist
Awesome glad we could help thanks for the review! Jeff Sims

Kathy R.
09/2016
5.0
garage doors
  + -1 more
Technician arrived in a professional vehicle well marked with company name. Proceeded to introduce himself and scheduler had also given me my technicians name. Immediately was able to open my door manually and allow me to get the vehicle out of the Garage to the Driveway. Diagnosed the problem. Did not try to oversell the appointment. I asked for a keypad and he had one on his truck. The entire service call was under a hour and had all the parts on the truck. Technician even offered to leave replaced parts. I declined and what was really impressive he left my garage floor cleaner than when he arrived. I do not usually write reviews however I was lucky to find the right service provider and was very pleased with pricing, service, professionalism, receipt was emailed to me before he left along with a decal to put above the garage door opener in case we need them in the future. Now I only have one name "Garage Door Specialist" I understand they are a family owned business all over the Triangle to the Beach:). ! Thank You Garage Door Specialist!
Description of Work: My Service was for a unexpected Spring Replacement.for my overhead door. The car was in the Garage of course when the Springs Failed. I did not know of anyone to call and after 30 minutes of interviewing I choose Garage Door Specialist. Three Reasons: 1. Initial contact was friendly and informative . Scheduler even asked if everyone was ok. 2. Promptly described a couple of scenarios it could be. 3. Did not even notice the spring above door was now in two pieces until asked. 4. Same day service. Actually Technician was here same day and 15 minutes early.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Response from Garage Door Specialist
Wow what a great review so glad we could help and thanks for taking the time to leave us a review! Jeff Sims

Bennett B.
09/2016
5.0
garage doors
  + -1 more
My overall experience with this company was great. From the receptionist to the technician onsite. He was on time, very informative, had a great sense of urgency. Great prices and very professional, I will defiantly use this company again and refer them to others.
Description of Work: Full Overhaul: Replaced a Torsion spring, 10 rollers, (2) 7ft cables, Endbearing plates/Center bearing, (2) Drums and labor Total cost only $199 for parts and $85 for labor. Ten year warranty on all parts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$284

Response from Garage Door Specialist
Thanks for the review we appreciate you taking the time to leave the review! Jeff SIms
    • 1(current)
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Contact information

110 South Kerr Ave, Wilmington, NC 28403

http://www.garagedoorspecialist.net/wilmington.php

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Licensed*

Trade License Locale
North Carolina

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors

FAQ

Garage Door Specialist is currently rated 5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Garage Door Specialist accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Garage Door Specialist offers free project estimates.
Yes, Garage Door Specialist offers eco-friendly accreditations.
No, Garage Door Specialist does not offer a senior discount.
Yes, Garage Door Specialist offers emergency services.
Yes, Garage Door Specialist offers warranties.
Garage Door Specialist offers the following services: Garage door repair & replacement. Garage Door Opener repair and replacement. Full service residential and commercial garage door company!

Contact information

110 South Kerr Ave, Wilmington, NC 28403

http://www.garagedoorspecialist.net/wilmington.php

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day