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GALLIAN LOCK & SAFE

Locksmiths

About us

Full service locksmith and safe company offering professional service since 1985. NC Licence #0495. GSA Certified Safe, Vault and Container Technician and Inspector, S&G 2740 Certification, Kaba Mas X-09/X-10 Certification .

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Basic and Advanced Locksmith and Safe Services including: Door Hardware and Installation, Electronic Locks Installed and Maintained, High Security Locks, Home Security Surveys, Houses Unlocked or Opened, Key Control Systems, New or Duplicate Keys, Locks (Changed, Re-keyed, Repaired), Safe Combinations Changed, Safes Installed or Moved, Safe Repair and Emergency Lockouts.

Services we don't offer

Auto Keys with Transponders/Chips.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.945 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
2%
3
0%
2
0%
1
4%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 45 reviews

Tammy D.
03/2018
5.0
locksmith
  + -1 more
Steve was prompt in answering my initial call, prompt in scheduling (including asking to arrive earlier), and was right on time for the appointment. He assessed the work to be performed and didn't mind that I added on changing out a doorknob. He left everything as clean as he found it and was very kind. Prices were very reasonable. I would definitely recommend him!
Description of Work: I just purchased home that was a rental property for the last few years. Each lock took a different key and I needed all the locks rekeyed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Trudy R.
01/2016
5.0
locksmith
  + -1 more
The replacement of the door knob and deadbolt were easy. When he went to install the door closer, there was nothing to mount it to besides drywall. He had to tear the door molding and install a 2x4 to mount the closer to. At first I wasn't too happy, but he did a fabulous job and the closer works wonderfully!! He cleaned up and was respectful when I had customers. Would definitely recommend and use again!
Description of Work: Replaced the door knob and deadbolt on my business door and installed a commercial door closer!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from GALLIAN LOCK & SAFE
{Member's name removed}, it was great meeting you and installing your door closer. It was a bit of a challenge, but worth it to know that you're pleased with the result. I look forward to working with you again in the future.

Anastasia C.
07/2015
5.0
locksmith
  + -1 more
Steve arrived promptly; worked neatly and professionally; reasonable fee: $65 for service call and only $10 for each lock that was changed/installed.
Description of Work: Changed locks of front and back door; install an entryway door handle/lock mechanism.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from GALLIAN LOCK & SAFE
[Member Name Removed], It was so nice to finally meet you! Sorry that it took so long for our schedules to work out and thank you so much for you comments. Enjoy your new home. Steve Gallian

Celeste S.
03/2015
5.0
locksmith
  + -1 more
Steve is absolutely wonderful!! He responded quickly to our inquiry and came out timely to give us an estimate. Knowing that we had lost our house key somewhere in the vacinity of the house he came right back out on a Saturady to do the work, at no extra "weekened charge". He installed new deadbolt locks on two doors and made us extra keys. But most impressive... We have a house that is more than a hundred years old. One of the old doorknobs/locks had not worked in years and we did not think it could be repaired. Steve got it working again!!! Experience sure makes a difference!! Steve is not only knowledegable, he is a pleasure to work with.
Description of Work: Repaired specialty lock on our 100 year old house, intalled two new deadbolt locks and made extra keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Response from GALLIAN LOCK & SAFE
[member name removed], Thank you so much for your kind words! It was a pleasure meeting you and working with you. Yours truly, Steve Gallian

P F L.
01/2015
5.0
locksmith
  + -1 more
A neighbor recommended Gallian Lock & Key to us. He was doing some work on her house and offered to come to ours and give us an estimate of the work, which he did. I liked him immediately and he gave me some information on how secure our home system already was. He wasn't trying to sell me anything, which I appreciate. We set up an appointment for the next week. Steve arrived right on time, went right to work and was done in a half hour or so. He cleaned up after himself and was totally professional. Our invoice was for slightly less than his quote. Super nice guy, excellent work. He has a client for life here!
Description of Work: Installed a new deadbolt, keyed a storm door lock, installed a new overhead lock on sliding glass door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from GALLIAN LOCK & SAFE
It was great to meet you and your comments are greatly appreciated. Reading comments like that are very humbling. All I ever do is to try and share my knowledge of security. I hope I was helpful. Thanks Steve

Scott S.
08/2014
5.0
locksmith
  + -1 more
This guys knows his stuff. He showed up on time and solved my problem with the least expensive solution.
Description of Work: On time, fair price, knowledgeable

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112

Response from GALLIAN LOCK & SAFE
It's very cool to hear a compliment like that! After 28yrs of the work that I love so much I hope I am the guy that "Knows his stuff". Thanks so much! Steve

Alyson L W.
03/2014
5.0
locksmith
  + -1 more
Showed up on time, was able to repair the lock instead of replacing it with a new one. Quick, courteous, professional. Recommend this company.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from GALLIAN LOCK & SAFE
Thank you for your review of my work. I look forward to working with you in the future. Thanks Steve Gallian

Kelly C.
03/2014
5.0
locksmith
  + -1 more
He was very efficient and professional. We were also extremely pleased with the quality of his work and the price. We will definitely call on him again in the future!
Description of Work: Steve re-keyed 3 door locks and 3 dead bolt locks for our newly purchased home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from GALLIAN LOCK & SAFE
It was very kind of you to leave such a good comment for me. It was a joy to meet you! Thank You Steve Gallian

Sandra D.
03/2014
1.0
locksmith
  + -1 more
Although we did not use this provider, I am rating him because of his lack of knowledge of what we needed. We had purchased a keyless coded lock system that we needed installed on our door to replace the standard lock and key. He had never heard of it but he said he would research it and get back to us. We called Island Lock & Key and he knew exactly what we were talking about. Gallian Lock never called us back.
Description of Work: Nothing
Rating CategoryRating out of 5

Response from GALLIAN LOCK & SAFE
Thank you for you comments. Steve Gallian

William H.
02/2014
5.0
locksmith
  + -1 more
Arrived as promised and resolved issue with the keyless lock on my door, ensuring it continues to work properly. Very important to me, as I rely on this lock and had experienced some minor issues with it.
Description of Work: Assisted with servicing a keyless lock and ensuring its continued proper functioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from GALLIAN LOCK & SAFE
Good to see you again. Very glad to know that the look I installed for you lasted so many years before it needed survicing. Thanks for your comments Steve Gallian

Abigail C.
01/2014
5.0
locksmith
  + -1 more
We first used Steve Gallian about four years ago after reading positive reviews on Angle's list. Now, it would be hard to consider any other locksmith. His competency level is off the chart, but equally important is the fact that we have complete trust in Steve. When someone is keying the locks to your home, you need to feel confident that the individual is trustworthy in every respect. Steve isn't someone who shows up, does the most expedient thing possible and then takes off. On this occasion, we had a complicated problem because the previous homeowner had installed locks from overseas that are not replaceable. Putting new locks on, cutting new holes, etc was going to be a major task at a cost that we didn't want to even consider. Steve spent some time looking at every piece and then said, "I think I can just special order new cylinders and that will take care of the issue." He also noted that many foreign locks are longer (requiring a longer key) and that causes issues. Within a week, we had three new cylinders instead of several thousand dollars worth of new locks and we could at last get into and out of our doors easily! On today's follow-up visit, several months later, he oiled two of our locks and made 4 new keys for us. From now on, we won't bother with getting replacement keys from anywhere else!
Description of Work: Replaced 3 cylinders, oiled one of the locks and fixed another door lock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jonathan G.
01/2014
5.0
locksmith
  + -1 more
Steve was the only person out of three different locksmiths who could retrieve key without damaging the car. The other locksmiths wanted to charge me hundreds of dollars to disassemble the steering column and ignition switch. He was extremely knowledgeable and quick. I wish he would have been the first person that I called. I would definitely recommend him to anyone. Best locksmith in town hands down!
Description of Work: I had an issue with a key that was broken off in my car's ignition switch. Steve removed the damaged key and made me a new set.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Thomas H.
11/2013
5.0
locksmith
  + -1 more
Excellent responsiveness, fast efficient service, pleasant to work with, all in all an excellent experience. Recommended highly.
Description of Work: Rekey all locks (about 11) in new house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Marla V.
10/2013
5.0
locksmith
  + -1 more
We had a LOT of locks we wanted rekeyed when we moved into our new home. I was being given obscene prices to rekey locks, until I called Gallian. His pricing was excellent, he was prompt, professional and I would gladly use his services again. He is wonderful!
Description of Work: rekeyed locks and deadbolts for our new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Priscilla T L.
09/2013
5.0
locksmith
  + -1 more
My Gallian was so wonderfful. He was available within the day we called him, and he completed the task to our complete satisfaction . He was personally very pleasant and nice to be around. He was very professional in his work. We would recommend him and his company at any time to someone who needs a locksmith.
Description of Work: We are new owners, and we had add the locks on our doors changed for safety and insurance purposes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Samuel S.
07/2013
1.0
locksmith
  + -1 more
One week ago I sent a message to Gallian, I still haven't heard anything from them. I wanted a quote to install 6 locks at a house I just bought. ISLAND LOCK AND KEY 9107995395 responded promptly and professionally. I used them and they did a great job!!
Description of Work: Nothing

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


James D.
07/2013
5.0
locksmith
  + -1 more
I researched and found Gallian Lock and Safe for my elderly parents. They contacted Mr. Gallian and arranged for his service visit. They called me later that evening letting me know how impressed they were with Mr. Gallian and the service he provided. They will most certainly recommend him to anyone needing locks or lock replacements. They truly couldn't say enough kind things about their experience.
Description of Work: Replaces two locks on exterior doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Joe W.
06/2013
5.0
locksmith
  + -1 more
Great...super service..he know locks and safes
Description of Work: Change building locks

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

debbie O.
05/2013
5.0
locksmith
  + -1 more
After a brief discussion with Mr. Gallian about my best options for maximum security, I chose double cylinder deadbolts for the front and exterior garage doors, a single cylinder deadbolt for the interior garage/kitchen door, and a mortise lock for an exterior bedroom door. One of the locks had to be ordered and it took longer than anticipated for it to arrive. This, in addition to some difficulties during installation, made the duration of the process from first phone call to work completion to be about 2 weeks. Mr. Gallian was extraordinarily generous in providing a free component for the mortise lock he happened to have on hand and he also made 2 wooden track blockers (at no charge) so I could secure my sliding doors. I highly recommend his services and would use him again if the need arose.
Description of Work: After our 5 month kitchen reno ended, I decided to have all of the locks to the house upgraded and re-keyed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$600

Edward C.
04/2013
4.0
locksmith
  + -1 more
Overall, it went very well. Only negative is that they charge $2.50 per mile one way in addition to the $65 service fee. This makes them somewhat expensive.
Description of Work: Re-keyed house locks.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Michael H.
03/2013
5.0
locksmith
  + -1 more
Located Gallian Lock &safe via Angie's list. Called on a Monday described the work and received a verbal quote. Scheduled service for Friday. Steve arrived on time, was highly professional, completed the work within approximately one hour. Actual cost tracked with phone quote so no surprises there. I would highly recommend Gallian Lock & Safe.
Description of Work: Steve re-keyed my entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$282

Leo T.
09/2012
5.0
locksmith
  + -1 more
Re-keyed the front door lock and made extra keys. Arrived a few minutes early and was done in under 30 minutes. Very coureous and professional.
Description of Work: Re-keyed front door lock and made extra keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$81

Deborah F.
08/2012
5.0
locksmith
  + -1 more
Steve was on time, fee charged was very fair, and the work very well done.
Description of Work: Fixed a couple of malfuncioning locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

E MARIE N.
07/2012
5.0
locksmith
  + -1 more
We were pleased with the safe installation and rekeying.
Description of Work: We purchased a safe from Gallian Lock and Safe and had it installed. We also had several doors rekeyed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$805

Craig B.
07/2012
5.0
locksmith
  + -1 more
Steve came over to a home I just purchased and rekeyed all of the locks. It took him about an hour and I thought his pricing was very reasonable to go along with the good professional demeanor. One of the locks in the house was broken so he was unable to rekey it but Steve informed me that if I take the house key to Lowes or Home Depot they can key an appropriate lock to match my key before I leave the store. I'm perfectly comfotable swapping out a lockset but I didn't know that the hardware store could rekey a lock you purchase there so I was very appreciative of the information. Overall I'm very satisfied and will absolutely call Steve at Gallian again the next time I need a locksmith.
Description of Work: Steve came over to a home I just purchased and rekeyed all of the locks. It took him about an hour and I thought his pricing was very reasonable to go along with the good professional demeanor. One of the locks in the house was broken so he was unable to rekey it but Steve informed me that if I take the house key to Lowes or Home Depot they can key an appropriate lock to match my key before I leave the store. I'm perfectly comfotable swapping out a lockset but I didn't know that the hardware store could rekey a lock you purchase there so I was very appreciative of the information. Overall I'm very satisfied and will absolutely call Steve at Gallian again the next time I need a locksmith.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105
    • 1(current)
    • 2

Contact information

PO BOX 1936, Wilmington, NC 28402

www.gallianlockandsafe.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
11:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths

FAQ

GALLIAN LOCK & SAFE is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 11:00 AM - 5:00 PM

GALLIAN LOCK & SAFE accepts the following forms of payment: Check,MasterCard,Visa
Yes, GALLIAN LOCK & SAFE offers free project estimates.
Yes, GALLIAN LOCK & SAFE offers eco-friendly accreditations.
No, GALLIAN LOCK & SAFE does not offer a senior discount.
Yes, GALLIAN LOCK & SAFE offers emergency services.
Yes, GALLIAN LOCK & SAFE offers warranties.
GALLIAN LOCK & SAFE offers the following services: Basic and Advanced Locksmith and Safe Services including: Door Hardware and Installation, Electronic Locks Installed and Maintained, High Security Locks, Home Security Surveys, Houses Unlocked or Opened, Key Control Systems, New or Duplicate Keys, Locks (Changed, Re-keyed, Repaired), Safe Combinations Changed, Safes Installed or Moved, Safe Repair and Emergency Lockouts.
Auto Keys with Transponders/Chips.

Contact information

PO BOX 1936, Wilmington, NC 28402

www.gallianlockandsafe.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
11:00 AM - 5:00 PM