ED NEWSOME'S HARDWOOD FLOOR

Monty Newsome came out and assessed what needed to be done. His refinisher was prompt, professional and very hard-working. His sanding work indicated that he was a real pro. The finished work was professional, on time and on budget. Many friends have commented on how good the floors look.

Job done on time and with excellent quality.

unknown

Went great. had to do it in phases so they had to come back 3 times which was required. did a great job.

My two french doors leaks had developed as the house settled, water had infiltrated and rotted the hardwood floors. It took several trips over the course of three days but the result is great.

He did a really good job and we are very happy with his work.

Terrible responsiveness.

In the end they did a great job but the stairs had to be redone after I pointed out to them that the staple holes from the previous carpet runner had not been filled in. The skipped the entire front hallway after we had moved out for 3 days to have the job done so we then had to move out again for 3 days. I just think you really have to be thorough in your explanation.

Very professional and extremely high quality craftsmanship. Punctual, polite and completed work on schedule. Cleaned up after completion of job. Monty Newsome is very knowledgeable and a gentleman who was a pleasure to deal with on this project. I highly recommend his company for any hardwood needs.

Our home has an open floor plan where the kitchen, dining room, halls and living room all run into together. Except for the living room which has carpeting, the rest of the areas all have engineered wood. A patch was needed in the kitchen where a cabinet was removed. I called Ed Newsomes company for an estimate to remove the living room carpet and install engineered flooring that would match the existing area and also to fix the patch in the kitchen. I was told that there would be no problem matching the flooring in the kitchen and installing the flooring in the living room. The carpet was removed and new flooring put down. There definitely is a difference from new to existing. But when I asked about fixing the kitchen, I was told that they basically wouldn't do it. Had they been honest with me right from the beginning that this flooring wouldn't match, I never would have started the job. My only option now is to have everything ripped out ( including the flooring I just paid $2500 for ) and new flooring installed.