DB Plumbing Inc

Plumbing, Water Heaters, Water Filtration and Softening

About us

DB Plumbing, Inc. is family owned and operated by a husband and wife team, Donald and Jo Barnhouse For the past 10 years DB Plumbing, Inc has been proudly serving New Hanover, Pender and Brunswick Counties. Whether you are looking for maintenance on your hot water heater, sewer and drain cleaning, or new faucets and fixtures, we can do it all. Customer satisfaction is our # 1 priority, and our team of professional plumbers will work with you to make sure you get exactly what you want. DB Plumbing, Inc. has a full one-year warranty on all repairs! DB Plumbing, Inc. would consider it a privilege to be considered your plumber and looks forward to gaining your confidence.

Business highlights

21 years of trusted experience

Services we offer

Residential & commercial - new construction & plumbing system design, plumbing remodel & renovations, repairs & installations, water heaters & backflow prevention device installation & testing.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8217 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
8%
3
4%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 101-125 of 217 reviews

Kevin P.
05/2012
5.0
plumbing, water heater repair
  + 0 more
Water heater was running poorly. DB came out and rebuilt. Not just on time but ahead of time. Rebuild didn't take and they were very responsive to call. Rebuild again (in case new part used in rebuild had a quality issue) with instructions on how to temporarily correct things if issues resurfaced and told to call back. Rebuild didn't take again which only left tank itself as the issue. DB came out (earlier than promised time again) and very quickly replaced entire tank. No charges from DB for rebuilds that didn't take, just for water heater replacement. Very professional, very prompt, very happy with results. Price in-line with what I expected. I believe I've found my plumber.
Description of Work: Water heater started running cool. DB came out and attempted rebuild then full take replacement when rebuild didn't work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Francis T.
05/2012
5.0
plumbing
  + -1 more
He was very nice, and did a good job.
Description of Work: They repaired a part in my toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Morgan L.
02/2012
5.0
plumbing
  + -1 more
Our experience was good. They were on time. They were professional.
Description of Work: We hired DB Plumbing Inc a couple of days ago to replace the seal under the toilet.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tracy L.
01/2012
5.0
plumbing
  + -1 more
After another plumber had dragged a job out 3 weeks longer and $800 over the initial estimate, I left several projects unfinished to take a job out of town. A month later, I called DB to see if they would come out and give me an estimate to finish the work from before. This included installing and connecting a new kitchen sink and dishwasher as well as running a water line to the refrigerator. I was told the work could be done in an hour, and the rate was $165/hour. I was happy to hear that he could come out the next afternoon, and he was done in just over half the time he anticipated. I won't hesitate to use them again in the future, in fact I'm hoping to enlist them to put in some gas logs for me this fall.
Description of Work: Installed kitchen sink and dishwasher with all connections, connected water line to refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Jeremy B.
12/2011
4.0
plumbing
  + -1 more
We do remodels, custom homes, etc. They are great plumbers and do great work. They are clean and professional.
Description of Work: DB Plumbing Inc does plumbing for my construction jobs. They've done work on several jobs for me this year.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Rosalind M.
10/2011
5.0
drain cleaning, plumbing
  + 0 more
They were clean very quick and did a wonderful job. It was very reasonable. They did what they were suppose to do. They were quick and they were reasonably priced.
Description of Work: DB Plumbing Inc was used to fix something with the sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia B.
10/2011
5.0
drain cleaning, home remodeling, plumbing
  + 1 more
They are a little bit more expensive than others are but they do a good job. Obviously I am satisfied and I have continued to use them. They are licensed and insured. Moreover, to me that is little bit of extra money incase there is some kind of problem. In terms of price, they are more expensive than some other folks are. In terms of responsiveness, I really wanted them to rush for the second job. I would use their services again in the future.
Description of Work: I used the services of DB Plumbing Inc. The last time I used their services was on the 4th of October. They did two different things and between the two visits, I spent probably about $250. The first time they came over, they fixed leaky toilets and replaced the handles in all my toilets. They also replaced a showerhead. The second time they came they insulated some pipes. There were some plumbing pipes in my attic and they put better insulation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

VIV Y.
10/2011
5.0
plumbing
  + -1 more
I used them for a whole home plumbing job. They were very good and professional.
Description of Work: This was for a warranty repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ray & Robert J.
10/2011
4.0
plumbing
  + -1 more
I was pleased with overall job they preformed.
Description of Work: I had a leak on the main water line leading to the house. We knew about what vacinity the leak was in. But as we were digging, we found out it was under the driveway. So now we had to start breaking cement up. The job took @1 1/2 hours to repair. DP Plumbing were on time and tried the best they could to repair the hole back as best the could on the cement .

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

margaret S.
09/2011
5.0
plumbing
  + -1 more
They were here for about 3 hours just changing the faucet. They said that they actually adjusted the cost because it took them so long to fix it. It was a very difficult job and I guess it was fair, but I was shocked with the price. I had the faucet and we have changed faucets ourselves, but this one was very tricky and we couldn’t do this one. They did what they needed to do. I don’t know if I would have them back again, but it was the fact that it was very tricky. They did do a good job. They were very prompt when I called them and when I had to have an appointment scheduled. They were expensive even though they cut the price. I don’t know if it was that the guy couldn’t loosen the nut or if it was the nut that was really bad. I was kind of shocked because it was $300 to replace a faucet when I had all the parts. They do have an hourly rate and since they said that they adjusted the price, I would give them a B on their price. They were very responsive. They were very professional because when I called and complained they explained the whole thing. I don’t know a lot of plumbers and I think plumbing is scary. I don’t know if I would use them again, but they did a very good job. It turned out well and I think we could change the next faucet because of what they did.
Description of Work: I used the services of DB Plumbing Inc a couple of months ago as I had a faucet that needed to be changed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Ron M.
09/2011
4.0
plumbing
  + -1 more
Overall found price was normal , work was satisfactory and would use them again.
Description of Work: Testing of backflow on irrigation system. Came about two weeks after time given to be completed. Said their meter was in the shop and couldn't be done without it, I thought they had already been here two weeks earlier, as they didn't call to say any thing different. But were able to complete task in 15 min. and filed their report and mailed me my copy.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$50

Daphne L.
09/2011
5.0
plumbing
  + -1 more
They were very good. They came on time the day they said they would and got the job done very quickly. We wanted to pay them the same day but they said they would send us the bill and when the bill came, it was much less than the estimate, so we were very pleased. First they said it would cost $500 but it cost us half of that. We would rate them highly. We plan to use them again in the future.
Description of Work: We used DB Plumbing Inc to replace all the plumbing in the tub and shower combination. They had to go behind the wall and the only access they had to that was through another closet and they did that. They had two faucet sets to install when they did the kitchen which had a leak in it and they stopped that and they fixed that underneath and put a new faucet set in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Fredin P.
09/2011
4.0
plumbing
  + -1 more
They told me up front how much the per hour charge would be. The technician was courteous. The repair was fairly quick. They sent the bill out instead of giving it to me then. They were prompt and professional. Overall, the experience was good.
Description of Work: They repaired a kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeryl H.
08/2011
5.0
plumbing
  + -1 more
Great service and professional staff. They did the work very fast .. much faster than another company we had previously used. They knew exactly where to look to pinpoint the problem and then they called the city and they were at our property with their trucks too.
Description of Work: Cleaned sewer lines from house to street .. our system was backed up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Shannon E.
08/2011
5.0
plumbing
  + -1 more
I thought the disposal was broken and that it possibly needed a new motor or something. It was an emergency shut off, and there was nothing wrong with it. They came out and just flipped the switch, and it worked again, but I still had to pay the full amount. They responded very quickly; they came the first day and did what I asked them to do. I did not dislike anything, but I wished there was a policy where if the visit took under 30 seconds, they would cut me a break on the price. Their timeliness and customer service on the phone were good; they were very helpful on the phone as well. I would probably use them again in the future.
Description of Work: I used DB Plumbing Inc to check my disposal unit because the motor had stopped working.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Myra G.
08/2011
3.0
plumbing
  + -1 more
They were a little expensive. The owner had excellent customer service, but the people that he sent were horrible.
Description of Work: I used DB Plumbing Inc in February.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0


Vince P.
08/2011
5.0
drain cleaning, plumbing
  + 0 more
They were on time and did an excellent job.
Description of Work: I used DB for a clogged drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

David C.
08/2011
1.0
plumbing, water heater repair
  + 0 more
The plumber (son of owner) came out as scheduled. Didn't have the proper sized tool to remove anode (?!) and had to leave to get it. Came back later and said anode couldn't be removed and the only choice we had was to get a new water heater, then he left. So, no anode and no answer. I was really disappointed in this guy's attitude and DB overall.
Description of Work: Called because our hot water had a bad smell. DB had done a great job for us previously which included moving the hot water heater. The owner came out in 20 minutes and said it was the anode and would need replacing.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
5.0
punctuality
5.0


Wendy A.
08/2011
5.0
plumbing
  + -1 more
I would use this company again in the future.
Description of Work: I used the service of DB Plumbing Inc last month to do some plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Todd J.
07/2011
1.0
plumbing
  + -1 more
All went well initially. Called and left message that I'd like a quote for a sewer hook up. Promptly got a call back and explained what I needed. Few days later Jo (?) called and left a message for me to call her back. So I did, approximately 10 times over the next 2 - 3 weeks. Never again spoke to a person and never got a call back. I've cut bait on DB plumbing. Going to someone who is more responsive.
Description of Work: Called DB plumbing and requested a quote for services.

Rating CategoryRating out of 5
responsiveness
1.0


Stephen S.
07/2011
5.0
drain cleaning, plumbing
  + 0 more
They were called out to deal with a stopped kitchen sink drain that I was unable to snake. Reason for that was that old pipes had corroded and collapsed further down the drain line. They pulled the drain lines and installed new pvc ones, spending several hours on the job. They did a nice cleanup afterwards, and came in a little under their estimate.
Description of Work: They were called out to deal with a stopped kitchen sink drain that I was unable to snake. Reason for that was that old pipes had corroded and collapsed further down the drain line. They pulled the drain lines and installed new pvc ones, spending several hours on the job. They did a nice cleanup afterwards, and came in a little under their estimate.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Becky J.
07/2011
5.0
plumbing, water heater repair
  + 0 more
He was prompt, professional, and efficient. I appreciated the quick response time, as we had no hot waited to shower! I called one evening (or sometime late in the day) and they were out early the next morning, had us up and running in a little over an hour.
Description of Work: Repaired a water heater, replaced coils, control panel, and cleaned out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Julia P.
06/2011
5.0
plumbing
  + -1 more
We had just returned from vacation and our neighbor noticed water leaking around the pump house. We opened the door to the pump house and water was spraying everywhere. I looked up plumbers on Angie's List and called two that had good references. This was a little after 5 pm. I called one company and left a message. The next company answered and sent out a plumber within the hour and less than a hour later the leak was fixed. We will continue to use DB Plumbing for any future plumbing issues and will recommend them! They were great!
Description of Work: There was a leak in the pump house and water was spraying everywhere. The technician fixed it in less than a hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Barbara K.
05/2011
5.0
home remodeling, plumbing
  + 0 more
This company was excellent. I called them a few days before my countertop was to be installed. I spoke with a woman and she made an appointment for the afternoon before the countertop installation. They were very concerned that everything was done perfectly. They replaced some piping under the sink since I wanted the garbage disposal disconnected. They replaced the showerheads and fixed the leaky toilet in a short amount of time. The next day the countertop was installed in the morning and a couple of hours later DB plumbing came back and installed the new sink and fixtures. I was very pleased with their prompt, professional service and the quaility of their work.
Description of Work: I had them take out an old sink so a countertop could be installed and then install the new sink and fixtures. I also had them install some new showerheads and fix a leaky toilet. I plan to have them back soon to check out my hot water heater. I believe they charge $125.00 to clean it out or whatever maintenance it entails but don't quote me on that price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$334.5

John M.
05/2011
5.0
plumbing
  + -1 more
The plumber showed up a little early. I described to him specifically what I needed for him to do and we discussed a couple of options. I chose the option I liked best and he executed. I purchased a utility sink from Home Depot and the water filtration device from Pelican. He inspected the Pelican water filtration device and made sure it was ready to go. He put the sink together including the faucet set I had purchased for it. Connecting the drain pipe from the utility sink to the existing drain was challenging but he was able to make it work by moving the hot water heater a little. He was very courteous and professional. He planned out the piping and competently put everything in place. He took time to check for any leaks and was diligent in ensuring everything was working properly before leaving. I was very satisfied with the job.
Description of Work: Install whole house water filtration system that I had already purchased. Incorporate it into the already installed water softner. Install a utility sink I had purchased separately in the garage.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Contact information

PO Box 4516, Wilmington, NC 28406

www.dbplumbinginc.net

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured

Licensed*

Trade License Number
24406
Trade License Locale
North Carolina
Trade License Authority
North Carolina: Plumbers
Trade License Expiration
12/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Water Filtration and Softening

FAQ

DB Plumbing Inc is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

DB Plumbing Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, DB Plumbing Inc does not offer free project estimates.
No, DB Plumbing Inc does not offer eco-friendly accreditations.
No, DB Plumbing Inc does not offer a senior discount.
No, DB Plumbing Inc does not offer emergency services.
Yes, DB Plumbing Inc offers warranties.
DB Plumbing Inc offers the following services: Residential & commercial - new construction & plumbing system design, plumbing remodel & renovations, repairs & installations, water heaters & backflow prevention device installation & testing.

Contact information

PO Box 4516, Wilmington, NC 28406

www.dbplumbinginc.net

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM