Carpet Smart

Flooring Sales and Installation, Carpet Sales and Installation, Hardwood Flooring Sales and Installation

About us

Carpet Smart is a carpet center, with more quality and affordable carpeting choices than any body in Wilmington, NC. Shop our large collection of Shaw Carpeting, Mohawk Carpet & Beaulieu of America carpets. With a great selection of all kinds of carpet including berbers, friezes, plush & all sorts of patterned carpets, you are sure to find the carpet for your home or office at Carpet Smart. Additional DBA - Floorwise Inc. Award winning. At Carpet Smart, complete customer satisfaction is always our number one priority. That’s why we’re known as the best flooring & carpet dealer in the Wilmington, NC area. We offer every potential customer a free, no-obligation consultation. This gives customers the chance to get an idea of how much a flooring project will cost before spending a penny. For your free consultation, call (910) 338-5849 today. We look forward to answering all of your questions!

Business highlights

25 years of trusted experience
Family Owned & Operated

Services we offer

Luxury Vinyl Plan, Luxury Vinyl Tile, Carpet, Laminate & Hard Wood, Sand/Finish & Stain hardwood, & Engineered wood as well as repairs.

Services we don't offer

Carpet Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa


Photos of past projects

Reviews

4.863 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
5%
3
2%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.9
professionalism
4.9
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 51-63 of 63 reviews

daryl R.
09/2017
5.0
flooring contractor
  + -1 more
Superior work. Impeccable.
Description of Work: Project included twould full flights of hardwood stairs, first floor installation of watertight eco-friendly CoreTec, second floor hardwood installation to match existing, 3rd floor hall and closets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Darrin E.
05/2016
1.0
flooring contractor
  + -1 more
unknown
Description of Work: they have wasted enough of my time.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0

$3,000

Helen B.
05/2016
5.0
ceramic tile, flooring contractor
  + 0 more
unknown
Description of Work: Installed vinyl plank flooring. Office staff and installation crew were excellent to work with. The owner was very helpful in helping me find the right products that would meet my flooring needs and budget.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,700

dan D.
03/2016
5.0
flooring contractor
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

James S.
11/2015
5.0
flooring contractor, carpet installation
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Bethany F.
10/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Three rooms with new carpet and pad.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Chet C.
09/2015
4.0
flooring contractor
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

David and Nancy F.
08/2015
4.0
carpet installation, flooring contractor
  + 0 more
Good.
Description of Work: Installed new carpet/padding in our beach condo.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$3,000

Cynthia C.
06/2015
5.0
flooring contractor
  + -1 more
unknown
Description of Work: They did a very good job for a home owner of mine.
Rating CategoryRating out of 5
Yes, I recommend this pro

daniel T.
08/2014
5.0
flooring contractor
  + -1 more
unknown
Description of Work: Perfect

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Morris B.
01/2014
5.0
carpet installation, flooring contractor
  + 0 more
Have not selected carpet yet.
Description of Work: Measured master BR for carpet.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Morris B.
01/2013
5.0
carpet installation, flooring contractor
  + 0 more
Liked workers.
Description of Work: Good information. Came and measured bedroom. Holidays intervened and we have not yet purchased carpet.
Rating CategoryRating out of 5
Yes, I recommend this pro

Kenneth H.
02/2012
5.0
carpet installation, ceramic tile, flooring contractor, hardwood floor
  + 2 more
All went as planned.
Description of Work: Excellent material and installation. I would use them again and do refer people to them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000
    • 1
    • 2
    • 3(current)

Contact information

710 S 17th St, Wilmington, NC 28401

http://www.carpetsmartwilmington.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Flooring Sales and Installation,
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation

FAQ

Carpet Smart is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 10:00 AM - 2:00 PM

Carpet Smart accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Carpet Smart offers free project estimates.
No, Carpet Smart does not offer eco-friendly accreditations.
No, Carpet Smart does not offer a senior discount.
No, Carpet Smart does not offer emergency services.
Yes, Carpet Smart offers warranties.
Carpet Smart offers the following services: Luxury Vinyl Plan, Luxury Vinyl Tile, Carpet, Laminate & Hard Wood, Sand/Finish & Stain hardwood, & Engineered wood as well as repairs.
Carpet Cleaning

Contact information

710 S 17th St, Wilmington, NC 28401

http://www.carpetsmartwilmington.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM