About us
Business highlights
41 years of trusted experience
Services we offer
Amenities
Accepted payment methods
Photos of past projects
Reviews
3.95 Reviews
Showing 1-5 of 5 reviews
brenton S.
05/2020
flooring contractor
+ -1 moreWhat an amazingly pleasant experience with knowledgable, professional and personable staff! When I went looking for carpeting for my new frog I first started at a large Home Improvement store in town. The staff at this large home improvement store who helped me had no idea what they were doing and I get couldn't ever reach anyone who could find my order or knew anything about how to help me choose the right carpet. I gave up on the Home Improvement store and went to Carpet One. It was the best decision I could have made. They will be the only place I shop for flooring from now on!
Description of Work: Carpeting a new frog
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$1,900
David M.
07/2013
flooring contractor
+ -1 morePoor customer service, poor consumer hours (8:30 Am-5:30 Pm Mon-Fri.) no weekend hours!! Multiple mistakes on quote. (Pricing, measurement) I would NEVER recommend this company to anyone
Description of Work: Came out for an estimate.
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Katelynn G.
12/2012
flooring contractor
+ -1 moreThey did an excellent job, even helped me find flooring that looked like want I wanted AND was on sale. Will absolutely work with them again.
Description of Work: Bought laminate flooring and had it installed.
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Yes, I recommend this pro
$4,000
Pam W.
08/2012
carpet installation
+ -1 moreThey did a horrible job. They are supposed to have a three year warranty on their work. The person who put the carpet in did a really bad job. There was a seam right down the center of the living room. The carpet didn't lay right because it was put down in the opposite direction. We called them and they came out with this weird looking thing with a bunch of needles on it and that was the last time we heard anything from them. We called them back a couple of times. The seam is coming up. It is a lousy job. They did a good job in the kitchen, but the living room was crappy.
Description of Work: Carpet One Floor and Home in Wilmington put down new carpeting in our house.
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sally M.
05/2012
flooring contractor
+ -1 moreWe love the flooring...it has certainly turned our bathroom from a "pigs ear" to a "silk purse"!!!!
Description of Work: We were looking for vinyl flooring for our bathroom but didn't want the usual fake stone or fake brick work. pattern. We had found a flooring that we liked at Carpet One but the company discontinued it before we could order. Stacey suggested Tarkett flooring which Carpit One no longer carries and took the time to send us the Tarkett web-site. We found a perfect pattern but had to use a competitor to purchase it. The professionalism shown was amazing and we certainly will contact Carpet One again for our flooring needs.
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Yes, I recommend this pro
Contact information
5560 OLEANDER DR, Wilmington, NC 28403
carpetone.comService hours
Sunday:
ClosedMonday:
8:00 AM - 5:30 PMTuesday:
8:00 AM - 5:30 PMWednesday:
8:00 AM - 5:30 PMThursday:
8:00 AM - 5:30 PMFriday:
8:00 AM - 5:30 PMSaturday:
9:00 AM - 3:00 PMLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Flooring Sales and Installation,
Carpet Sales and Installation
FAQ
Carpet One Floor and Home-Wilmington is currently rated 3.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 5:30 PM
Saturday: 9:00 AM - 3:00 PM
Carpet One Floor and Home-Wilmington accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Carpet One Floor and Home-Wilmington does not offer free project estimates.
Yes, Carpet One Floor and Home-Wilmington offers eco-friendly accreditations.
No, Carpet One Floor and Home-Wilmington does not offer a senior discount.
No, Carpet One Floor and Home-Wilmington does not offer emergency services.
No, Carpet One Floor and Home-Wilmington does not offer warranties.
Carpet One Floor and Home-Wilmington offers the following services: Estimates. Hardwood, Tile, Vinyl, Area Rugs, Carpet, Laminate, VCT,LVT.
Contact information
5560 OLEANDER DR, Wilmington, NC 28403
carpetone.comService hours
Sunday:
ClosedMonday:
8:00 AM - 5:30 PMTuesday:
8:00 AM - 5:30 PMWednesday:
8:00 AM - 5:30 PMThursday:
8:00 AM - 5:30 PMFriday:
8:00 AM - 5:30 PMSaturday:
9:00 AM - 3:00 PM