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Archer's TV And Appliance

Appliance Repair, TV Repair, Appliance Repair - Small,

About us

Archers Appliance is factory trained and certified in all major appliances. We offer FREE SREVICE calls to Wilmington and surrounding area. We are family owned and have been in business for over 30 years.

Business highlights

46 years of trusted experience

Services we offer

Archers Appliance is factory trained and certified in all major appliances. We offer FREE srevice call to Wilmington and surrounding areas. Archers Appliance is a family owned business and we have been in business for over 30 years.

Services we don't offer

Ask for details.


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.727 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
7%
3
0%
2
0%
1
11%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 1-25 of 27 reviews

BOB C.
08/2020
1.0
appliance repair, tv repair
  + 0 more
This company never contacted me about this job.
Description of Work: speaker repair/ replace for tv

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Tammy D.
03/2018
5.0
appliance repair, small appliance repair, tv repair
  + 1 more
The service person who arrived was very likeable, dressed professionally, and extremely knowledgeable. Thorough examination of the appliance was performed and the price was reasonable. Will absolutely use them again if needed!
Description of Work: Oven was not working at all, nor the controls for the timer, clock, or self-cleaning feature.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$101.65

Lassie M.
09/2017
5.0
tv repair
  + -1 more
Work they did was great. Same problem popped up again a few months later and they are working to fix it. Very professional and we trust them.
Description of Work: TV screen went dark. Still had sound.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

tiffany H.
08/2017
5.0
appliance repair
  + -1 more
Very professional and reasonable. I highly recommend them. It makes much more sense to have your appliances fixed by these folks than buy new.
Description of Work: They have worked on my dishwasher and clothes washer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

anna W.
07/2016
5.0
appliance repair
  + -1 more
very well, repairman was knowledgeable and courteous, and left the area in the same condition (maybe better) as when he came in.The repair was made quickly as he had the needed part in the truck with him. he worked quickly and even answered some questions I had about the dryer operation.
Description of Work: repair to samsung dryer

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$229.99

JR C.
03/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: My refrigerator leaked. The found the cause; ordered and replaced the part promptly; and were courteous and very knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Janet F.
02/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Mary B.
02/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: I called because my icemaker wasn't working and after checking it out they said they would order a new one. I called a few days later to say it started working but a week later it stopped and I asked if they would still come back and install an icemaker. They did - no charge the second time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$83.56

Renee J.
11/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Tanya P.
10/2015
5.0
appliance repair, tv repair
  + 0 more
Chris , the technician, arrived on time, fixed all three appliances quickly and professionally. We will be calling them again when we have a problem.
Description of Work: fixed Dishwasher, Stove(cleaned glass in oven door), and clothes dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Rita S.
06/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: I took my TV into Archers and he said it wasn't worth fixing. It was only 5 yrs old and a Samsung 50" Needless to say I won't be purchasing another Samsung TV. Mr. Archer said that Samsung was a good TV but I disagree with that. Any TV should last longer than 5 yrs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$65

Denise N.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Initial service call to assess,then they ordered parts came within a few days and they came back to install the parts right away and so far the refrigerator is working well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Cheryl M.
04/2015
5.0
appliance repair
  + -1 more
They came out and diagnosed when they said they would, called back with a price, ordered the parts, and came and fixed it when they said they would.
Description of Work: They fixed my washer and I honestly can not remember exactly what was wrong with it. Several things.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Michael C.
02/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: After lightning strike at my house, TV's would not work. Took them to Archer. One day service. One was toast, then other one was fixed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Barry B.
02/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: television repair - did excellent work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

scott L.
12/2014
5.0
appliance repair, tv repair
  + 0 more
unknown
Description of Work: Replaced a circuit board in my tv.Mr Archer had it repaired the next day. Very pleased

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Mark A.
12/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Ellen T.
12/2014
5.0
appliance repair
  + -1 more
He went to a lot of trouble to find the problem and correct it. It works great now.
Description of Work: Fixed my dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Columbus C.
10/2014
4.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Gary W.
10/2014
5.0
appliance repair
  + -1 more
Very punctual and reasonably priced.
Description of Work: Troubleshoot dishwasher problem

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Jennifer T.
01/2014
5.0
appliance repair
  + -1 more
Chip is absolutely wonderfu, returns callls, punctual. You won't regret using Archdrs.
Description of Work: Ordered part for stove will install when I return.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra D.
11/2013
5.0
tv repair
  + -1 more
I am very pleased with Mr. Archer. He was kind, considerate but best of all knowledgeable about the problem with our TV. And he fixed it! We had already taken our TV to another appliance repair in the city and paid them $50.00 and they did not fix it. They told us that it never went out on them so they didn't know what to fix!! Oh please! Sure enough it started going out on us as soon as we brought it back home. We thought it was a lost cause until I read Mr. Archer's review on Angie's list and he had fixed a similar problem. Mr. Archer didn't have to see the TV go out before he looked inside and replaced what he knew was causing that problem! And it has never gone out on us again! I will definitely use him again if I have any appliances to be fixed.
Description of Work: Our LCD flat screen TV that the picture was going off and on at will.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Kathleen A.
07/2013
5.0
tv repair
  + -1 more
Our large flat screen TV was blown out during a storm. Mr.Archer returned our call quickly and checked our brand and model to determine if he could get parts. He, came picked up the TV and returned it three days later in perfect working order. He was professional, friendly and courteous. We would highly recommend him.
Description of Work: Mr. Archer picked up and repaired our large flat screen TV.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Dan K.
04/2013
5.0
appliance repair, small appliance repair, tv repair
  + 1 more
I spoke with Harry Archer by phone. He took my model # and saide would call me back. When he did, he said that there was a repair kit available that fixes the problem I was havin and gave me an estimate of approximeately $125 for parts and labor. I took the TV to the shop on Market Street in Ogden Town Center on a Thursday afternoon and Harry had it ready Friday morning. The TV has been on 24/7 since gbringing it home and the actual bill was 59.80 for parts and $65.00 for labor.
Description of Work: The power or video of our 6 year old 40" Samsung TV would turn off for no reason. It appeared too expensive to repair and I was considering replacing it when I discovered Archers using a Google search. This is a family appliance and TV repair business advertising that they specialize in plasma and LCD TV repair. I spoke with Harry Archer by phone. He took my model # and saide would call me back. When he did, he said that there was a repair kit available that fixes the problem I was havin and gave me an estimate of approximeately $125 for parts and labor. I took the TV to the shop on Market Street in Ogden Town Center on a Thursday afternoon and Harry had it ready Friday morning. The TV has been on 24/7 sice gbringing it home and the actual bill was 59.80 for parts and $65.00 for labor. Archers can save you the cost of a service call for larger appliances. If you give them the model # and issue, they will try to diagnose the problem by phone

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129.6

jeff H.
11/2011
1.0
appliance repair
  + -1 more
Archers initially serviced my washer on Sept 20th, 2011. He stated I needed a Central Control Unit and that it would be $370. After not calling to schedule completion of the repair for a week, I called him. He sent his brother out to install the board. The washer still would not work. I called him to let him know and he stated and quot;tech lineand quot; suggested replacing the wiring harness for $130. At that point I countered that it appeared to me the board he installed had not been the issue and that he was throwing parts at it until it was working all the while charging me for each new part. He stated he would and quot;eatand quot; the wiring harness and install it. That was the last I heard from him. Six weeks later and repeated unanswered calls, I still did not have a usable washer. It did not work at ALL. I had to resort to washing my clothes at relative's homes. Armed with my model # I educated my self (thanks to Google) and found a LOT of information on my VERY common problem. Using the troubleshooting guides I found and a voltmeter, I was able to determine the issue and ended up fixing it myself. The actual problem was the MCU, Motor control unit and not the wiring harness he wanted to charge me for or the CCU he did charge me for. What is clear to me is that he did not intend to fix my washer once he had my payment, in spite of my calls. I cannot and will not recommend this company's services to anyone. BEWARE!
Description of Work: Whirlpool Duet Front Loading Washer repair. Washer was giving an F06 error and would not complete a cycle or spin. Mr Archer stated it needed a motherboard and he would order one. After not calling me to schedule completion of the repair, I called and he sent his brother to install the board. Washer still wouldn't work after this.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$373
    • 1(current)
    • 2

Contact information

6758 Market St., Wilmington, NC 28405

www.archersappliancerepair.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
TV Repair,
Appliance Repair - Small,
Appliance Sales and Installation

FAQ

Archer's TV And Appliance is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

Archer's TV And Appliance accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Archer's TV And Appliance does not offer free project estimates.
No, Archer's TV And Appliance does not offer eco-friendly accreditations.
No, Archer's TV And Appliance does not offer a senior discount.
No, Archer's TV And Appliance does not offer emergency services.
No, Archer's TV And Appliance does not offer warranties.
Archer's TV And Appliance offers the following services: Archers Appliance is factory trained and certified in all major appliances. We offer FREE srevice call to Wilmington and surrounding areas. Archers Appliance is a family owned business and we have been in business for over 30 years.
Ask for details.

Contact information

6758 Market St., Wilmington, NC 28405

www.archersappliancerepair.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed