Reviews
5.04 Reviews
Showing 1-4 of 4 reviews
Maryann A.
06/2012
appliance repair
+ -1 moreCharles was very prompt, courteous, and professional. Inspected my freezer and said it needed a part which he then ordered. Expected delivery of part is 5/23 -/24/12 - Delivered & installed. He was good!
Description of Work: There were 8 companies recommended after 2 calls to Angies List. Seven (7) of 8 did not service my area - or work on freezers. I called Appliance Solutions and left a message. Charles returned my call and arranged to be there the next morning between 7 and 9am.
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Yes, I recommend this pro
$296
Rhonda R.
07/2011
appliance repair
+ -1 moreCharles was fantastic. I needed a same-day repair if possible. Charles was the third company I called and he was able to come in the late afternoon of the same day. He worked hard to diagnose and fix and problem, which turned out to be coins and other debris that had gotten jammed in the washer's drain hose. He spent a couple of hours doing the repair, but the cost was much less than I expected, and I know that he earned that fee! Overall, I was exceedingly happy with the service of Appliance Solutions, and I plan to call this company again for any other large appliance repairs I might have. Charles is professional, reasonable in cost, and reliable. And he guarantees his work for 30 days.
Description of Work: The washing machine was not draining properly, so water was standing in the machine. Charles was able to come the same day I called and completed the repair, which turned out to be a fairly time-consuming job. The washer is part of a stackable singe unit, so the washer was hard to get at, making the repair was more difficult than a regular washer might have been.
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Yes, I recommend this pro
$90
Sonja G.
02/2011
appliance repair
+ -1 moreSee above
Description of Work: Replaced pump in my LG washing machine and completely cleaned the inside and the door seal, also the detergent, fabric softener and clorox dispensers! Excellent work in a timely manner and very pleasant and professional.
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Yes, I recommend this pro
$198
William S.
01/2011
appliance repair
+ -1 moreThis was the 3rd time I have had Charles to my house for appliance repairs. He has always been quick to diagnose whatever the problem was and make the repair without fuss. His fees are completely in line with what one would expect for the difficulty/complexity of the work done. He returns all calls promptly, and shows up right on time, unless he calls ahead to let you know that he is running late from a previous repair job. This is a guy who is truly one of the most friendly people I have ever met, and about whom I can't make a single bad or negative comment. He is cool, calm, and collected. And he is ... Charles Cool.
Description of Work: Diagnosed the problem I called him for, and diagnosed a problem I didn't know (but suspected) existed. Since the repair cost of the "unknown" problem was more than 1/2 the cost of replacing the appliance ( a washer), no repairs were made. He charged a $60 service charge, and then cleaned out all the dust from the coils on my refrig, at no additional charge. (I'm guessing he had extra time, since we quickly decided that the washer he came to fix, wasn't worth fixing.).
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Yes, I recommend this pro
$60
Contact information
5933 Watermill Way, Wilmington, NC 28409
Licensing
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Service Categories
Appliance Repair
FAQ
Appliance Solutions is currently rated 5 overall out of 5.
No, Appliance Solutions does not offer free project estimates.
No, Appliance Solutions does not offer eco-friendly accreditations.
No, Appliance Solutions does not offer a senior discount.
No, Appliance Solutions does not offer emergency services.
No, Appliance Solutions does not offer warranties.
Contact information
5933 Watermill Way, Wilmington, NC 28409