Reviews
3.01 Reviews
Showing 1-1 of 1 reviews
Thomas C.
09/2008
lawn mower repair
+ -1 moreI wrote the company and described everything wrong with the unit and the experience with the dealer. I got a quick response from the company which included the fact that they had technical bulletins out on the problems that I had experienced and that there were kits available to fix them. They told me to take it to another dealer, which I did. It is still at the dealer being repaired.
Description of Work: I bought a 4wd utility vehicle from them last year (2007). There were several problems with it from the very beginning. When I called and told them about the problems I was told to put some more time on it and they will probably go away. I put almost 50 hours on it and they just got worse. I took it in for repair and they did nothing. They said that the problems were normal, or they couldn't duplicate them, or they were the same as the other similar units they had on their lot. It took me about 5 mins just to get the vehicle out of the parking spot and another 10 mins to get it into my trailer. There was no charge, partially because they didn't do anything and also because the problems should be repaired under warranty.
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Contact information
1950 DAWSON ST, Wilmington, NC 28403
Licensing
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Service Categories
Lawn Mower & Power Tool Repair
FAQ
AMERICAN TOOL AND TRACTOR is currently rated 3 overall out of 5.
No, AMERICAN TOOL AND TRACTOR does not offer free project estimates.
No, AMERICAN TOOL AND TRACTOR does not offer eco-friendly accreditations.
No, AMERICAN TOOL AND TRACTOR does not offer a senior discount.
No, AMERICAN TOOL AND TRACTOR does not offer emergency services.
No, AMERICAN TOOL AND TRACTOR does not offer warranties.
Contact information
1950 DAWSON ST, Wilmington, NC 28403