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All County Chem Dry

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Family Owned & Operated.since 1991

Business highlights

34 years of trusted experience

Services we offer

Carbonated Natural Carpet cleaning - Dries in just an Hour or 2- , leather Furniture , Custom rug cleaning, carpet Protectant, deodorizing, fine wool Orientals, Persians & other types of Rugs -& upholstery care.

Amenities

Senior Discount

5%



Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.919 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
11%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-19 of 19 reviews

Landis M.
08/2017
5.0
carpet cleaners
  + -1 more
Great. On time, great job, fair price.
Description of Work: Carpets Cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James C.
05/2017
5.0
carpet cleaners
  + -1 more
These folks always do a good job
Description of Work: Cleaned my carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ron C.
07/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$85

elizabeth H.
10/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

John K.
10/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They removed a spot from a new carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Teri B.
07/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned two oriental rugs. Did a great job. Price did not cover cleaning the fringe. Rugs are the prettiest they have been since I have owned them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

JUDY S.
05/2015
5.0
carpet cleaners
  + -1 more
Excellent service; carpet looks great. Charges per sq ft.
Description of Work: Cleaned very light colored carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$124

Susan C.
08/2014
5.0
carpet cleaners
  + -1 more
It went beautifully as always. They called the day before to reconfirm, were on time and very personable while working in the house. They use a product that dries quickly and also has a stain repellent in it!
Description of Work: Cleaned several area and spotted wall to wall carpets with pet stains/

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Paul V.
01/2014
5.0
oriental rug cleaning
  + -1 more
cleaned and spot treated rugs living dining and hallway. I won't use anyone else. EVER
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Barbara B.
10/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They were a little delayed in their arrival time but let me know in advance that they were still working at another job. At the end of this summer rental season we had more than the usual spots on the carpet, especially in one particular room. All of the carpets cleaned up very well except that one room. The carpet initially looked clean but some ghost spots returned, which they said might happen. I believe problem in cleaning this one carpet was not due to Chem Dry's lack of effort but rather the age of the carpet and the degree of the stains. I mentioned I expected to have to replace the carpet in that one room given the renter damage and they even were helpful in suggesting carpet types to consider and carpet types to avoid for the best results in removing spots. I will certainly use Chem Dry in the future as they are thorough, a family owned business with very pleasant attitudes and very knowledgeable about the proper process to use for various types of carpet.
Description of Work: I have used Chem Dry of Wilmington for the past several years on our rental property (weekly vacation rental) and had always been happy with their results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$651

Cynthia J.
02/2013
4.0
carpet cleaners
  + -1 more
We have used this company twice before.Once at another house and once at this house. Have the same carpet now we had then. This time they came in and the first words out of Mark's mouth was "are you really going to paint this room purple?' He also scolded me about the carpet really needing cleaning. T here were lots of stains and he and his daughter did a great job of the house until he reached the den and office area. We have "raised berber" as he called it. He said to clean this carpet it would "break his machine". He made no mention of that fact on the last time he cleaned this berber carpet or today when he gave me an estimate for cleaning the entire house carpets including these 2 rooms.. Once finished, one could not even tell he attempted to clean those 2 rooms. His daughter did a great job with the vacuum cleaner but he did a quick lousy job with the last 2 rooms. This was a big job and I believe he was just tired and ready to go home. I would have gladly left those 2 rooms off if I had only been told in the beginning his machine would not clean that carpet. They were very polite and worked very smart. Just when I walked into the den it still looks dirty and smells. Will call someone else with "machines" to clean the berber carpet.
Description of Work: Whole house carpet cleaning
Rating CategoryRating out of 5
$450

Cordelia L.
02/2013
5.0
carpet cleaners
  + -1 more
They made the appointment and kept the appointment. They did a good job. They gave me a small bottle of cleaner to spot clean my carpet.
Description of Work: The job was done to my satisfaction.
Rating CategoryRating out of 5
Yes, I recommend this pro
$237

Thomas S.
01/2013
5.0
carpet cleaners
  + -1 more
When I called to inquire about the carpet cleaning service the lady who answered was very nice and helpful and was able to schedule an appointment within a day or two. The two fellows came, examined the spaces to be cleaned, gave me the cost (quite reasonable) and went to work. The work completed was well-done and my carpet was dry much sooner than previous cleanings with other services. I was given a free sample of dry chem spot remover. I will definitely call All County Chem Dry the next time I need my carpets cleaned (soon) and will also try out their upholstery cleaning service.
Description of Work: Carpet cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro
$85

Betty B.
12/2012
5.0
carpet cleaners
  + -1 more
Great customer service from the first phone call to the completed job! Very professional from start to finish. The company was very responsive to working with me to schedule a time that fit my needs. Mark and Nate arrived timely and listened to what I needed cleaned. They gave me professional advice about my carpets that really helped me out. They worked like clockwork, measuring all my carpets and providing me a reasonable cost for the job. Mark even took the time to tell me that he used an on-line coupon that reduced my price by $20.00! They worked seamlessly as a team, and in no time had completed all the carpet cleaning. Like so many people with dogs who come in and out, my carpets were really in need of a thorough cleaning that I just never had time to do. I was amazed at how great my carpets look --- like new! Mark even left me with a free container of Chem Dry Spot Remover. I highly recommend All County Chem Dry and will definitely use them again.
Description of Work: Cleaning of wall to wal carpetl and area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Irma Q.
11/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I sprayed the spot remover on the suitcase and let it stand for a few minutes and took a clean white cloth and rubbed it clean. I am not proud to use my suitcase because it no long has all the dirt and grime on it that the airlines caused.
Description of Work: I was in a panic over getting my very nice suitcase cleaned. Everyone in town had said that they did not do that sort of thing until I called these people. The lady that answered the phone was very helpful and suggested that I try their product. She even directed me to a place to buy it closer to my home. The chemDry spot remover (professional strength worked wonders.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$21

Donna J.
10/2012
5.0
carpet cleaners
  + -1 more
All County Chem Dry were extremely professional from start to finish! Peggy was very polite and personable on the phone when I set up the appointment. The team that came to the house were very professional and courteous. In no time at all the carpet looked brand new again and the puppy accidents smell is gone! I will absolutely use them again and again!!
Description of Work: I had my family room carpet cleaned and deodorized.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Laura T.
10/2012
5.0
carpet cleaners
  + -1 more
The Company was contacted. My wife had spoken to the owner of the company. The appointment was set. They came at the time agreed upon. They were thorough and swift with the service. Very courteous and professional.
Description of Work: Cleaned 2 lounge chairs and one couch for our parents.. They were punctual, and professional. My husband and I recommend them highly. Call them first. You will not be sorry! J. and L. Tally Raleigh, NC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

John M.
09/2012
4.0
carpet cleaners
  + -1 more
I called All Coutny Chem Dry because my dog had eaten tomattoes and barfed them up on the carpet. This left a very nice red blotch. I chose Chem-Dry because I was aware of their process that does not leave sticky soap residue on the carpet. They werre prompt and professional. The price tends to be higher than your typical steam cleaner. Part of this is because Chem-Dry vacuums before cleaning, so there is more labor involved. The other side of the coin is that their process does not leave a sticky residue to attract dirt back to your carpet, so it should stay clean longer, therefore requiring less cleaning. This theory falls apart if your dog eats a mango on the carpet the day after it is cleaned. After cleaning, there was still a hint of the tomato barf. It was explained to me that the red colour, the stomach acid and the heat from the barf make an almost perfect scenario for dyeing the carpet. The stain is almost indistinguishable now after using spot treatments and the home carpet cleaning on several other pet surprises. Good luck
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Marilyn M.
07/2012
5.0
carpet cleaners
  + -1 more
They are the only dry cleaning carpet cleaners in Wilmington. They are very quick and definitely available. They are very accommodating for us. They know that we have people coming and going constantly so we can't have carpets dry cleaned when we are opened for business. They accommodate that and they come after work.
Description of Work: We used the services of Coastal Chem-Dry for carpet dry cleaning for our whole store.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

    Contact information

    4405 Masonboro Loop Rd, Wilmington, NC 28409

    www.allcountychemdry.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 3:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning,
    Oriental Rug Cleaning,
    House Cleaning,
    Dry Cleaning

    FAQ

    All County Chem Dry is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 5:00 PM

    Tuesday: 8:30 AM - 5:00 PM

    Wednesday: 8:30 AM - 5:00 PM

    Thursday: 8:30 AM - 5:00 PM

    Friday: 8:30 AM - 3:00 PM

    Saturday: Closed

    All County Chem Dry accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, All County Chem Dry does not offer free project estimates.
    Yes, All County Chem Dry offers eco-friendly accreditations.
    No, All County Chem Dry does not offer a senior discount.
    No, All County Chem Dry does not offer emergency services.
    No, All County Chem Dry does not offer warranties.
    All County Chem Dry offers the following services: Carbonated Natural Carpet cleaning - Dries in just an Hour or 2- , leather Furniture , Custom rug cleaning, carpet Protectant, deodorizing, fine wool Orientals, Persians & other types of Rugs -& upholstery care.

    Contact information

    4405 Masonboro Loop Rd, Wilmington, NC 28409

    www.allcountychemdry.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 3:00 PM
    Saturday:
    Closed