All About Energy Solutions, LLC

I contacted the company through Angie's List to get a quote for soundproofing a walkout basement room, that is directly under the master bedroom. The owner, Chris DeHart contacted me within 5 minutes, and set up an appointment to come out and give an estimate the next morning. This to me was awesome and I was very impressed initially. I had to call him the next morning after the appointment time came and passed. He said his worker's truck broke down and he had lost my number, but would be there shortly. Once he arrived, Chris seemed very knowledgeable, and spent time with me discussing options. When he was getting ready to leave he said he would have an estimate to me within a few hours. I have never heard back from him, and 2 weeks have passed. I have called, emailed, texted and contacted through Angie's list, with absolutely no response. Completely unacceptable. I joined Angie's list thinking I would find businesses that cared about customer service/care, but this was a very disappointing exchange that ended up wasting a lot of my time.

Went very well. Chris was very educated on the lights and many other things. Gave me some tips on how to save some money. Will be using him again in the future.

Both Chris DeHart and his team were professional to the highest degree. They went above and beyond in every aspect of the job. I could not be more impressed or satisfied with their work. They transformed my attic! My only regret is that I did not take any "before" pictures, but I can assure you the difference is night and day. I'm looking forward to the energy savings from my insulated attic. I recommend them highly. If you are considering sealing and insulating your attic, you should do it and you should get Chris and his team to do it for you!

Excellent! Great work staff-professional and courteous. Very neat and clean.

Very well. We were very happy with his services.

Chris and his team were very professional. I was very impressed with Chris's knowledge about ways to save energy and to improve my home. What started as a simple insulation replacement turned into so much more. I would highly recommend this company!

Chris Dehart and his team did an excellent job. I was very impressed with his professionalism, his knowledge about what would work best for me, and his ability to explain things where I could understand exactly what needed to be done and what choices I had.

Excellent job. Most importantly if you are concerned about your home's energy efficiency or have moisture and humidity problems in your crawl space, basement, or attic, you must talk to Chris DeHart. He really understands how to correct problems and make a house energy efficient. Houses are different and an inspection can give you real peace of mind.

We were so pleased with the outcome and superb clean-up afterwards. I will seek his advice for any future projects as he is knowledgeable in many areas of home needs and repairs

Great product. Great company. Great Staff.

Perfect! Timely, professional and painless. Mr. Dehart listened to all of our needs and addressed them with the highest quality of respect to our needs.

I ended up doing more than that which is probably expected but the guy was great I mean he was really really excellent and really knows his stuff and give them extremely high reviews. They were completely top notch, I honestly was really surprised which is why I went for the rest of the services so yep I'm extremely happy.

Terribly. The quote he gave me was great. Unfortunately the work and customer service were terrible. The workers left the job unfinished (I made the mistake of paying in full before inspecting entire crawlspace). Owner did not return calls for 2 weeks. Finally got them to finish the back corner and they left lots of garbage under my house. Vapor barrier install was very sloppy. Also the advertised storefront is non-existent.

It went extremely well. The quality of work was excellent as the installer was meticulous, leaving no stone unturned. He took his time to make sure everything was right to his satisfaction, as if he was insulating his own home. An overall great experience, as all my questions were well received and answered to my satisfaction, giving me a strong sense of confidence in the company. In addition the price was reasonable, beating all the other competitors. I would not hesitate to recommend and use this company again.

On time. Very professional. Finished as stated. Great experience. Alan Sewell

See above. This is not someone I'd recommend.

VERY WELL. Four employees, including the owner, worked on the job for three days. It was a difficult job but they handled it perfectly. While blown insulation can be messy, they thoroughly cleaned after the job was finished. We were very impressed with this company !!!

Workers always showed on time but the but the person in charge that I was dealing with was usually late. They did not blow in anywhere near the amount of insulation that they showed in all of the attic pictures in their slide show. When I questioned that, I was told I didn't need it. I have not seen a difference in my heating bill, which would be fine if I was warmer. I am still ( a year later ) waiting for the promised, energy efficient, light bulbs for my front porch light. If you refer someone you get a monetary reward, but the person I referred for window insulation waited months to be called. I kept reminding them and they said they were very busy. By the time they got to her, and I told her about my experience, she didn't trust them to even get an estimate.

All went very well. Punctual, knowledgable, courteous. Couldn't have found a better group.

All About Energy Solutions did a pretty good job in my attic. I had issues with the insulation in my crawl space. I had to go back under the house and repin some areas were the insulation was falling down after they completed the task. It looked like they did not have the proper size pins in the areas which were larger than 16 inches between the floor supports.

-Over promised during the sales pitch and under delivered on everything else. -Constant problems throughout the entire process. -Emails not returned in a timely manner and some not at all -Did not show up on days that they stated they were suppose to, and came on days that were not scheduled. -work completed was not up to Duke Energy's standard We were informed by the owner Chris that his crew would be starting on a specific date. The crew showed up one day before specified date without contact, then they did not show up on one of the work dates specified by the owner. Upon inspecting their work, we found multiple windows that were not sealed. They were also suppose to seal all spaces on the framing and sheathing. They only did this after my wife inspected their work and noticed that they did not seal before the insulation was put up. They had to remove the insulation, seal, and then put the insulation back up. If we never caught this it would not have been done. Had to call to get them to come back out to do what should have been done in the first place. They did come back to reseal, but did not show up on the date specified by the owner, again. They did come one day later without contact and tried to enter the back of the house without ringing the doorbell to announce that they were here. The owner was suppose to take care of the Rebate for Duke energy. I had to hound him to send the form to me along with my final statement. He finally stated he would be over later that evening to drop off form, and guess what. He never showed up. He finally scanned the form and sent it to me while claiming to have already submitted the form. Unfortunately the form was not completely filled out, contained the wrong home address, left out our Duke Energy account number, didn't have the homeowners signature, and had the wrong installation date. (claimed it was done on 8/24/14, my first meeting with the company was on 9/4/14) I contacted Duke Energy 2 weeks after the rebate was supposedly submitted. The Duke Energy rep stated they have no record of the rebate being submitted because its linked to your address and account number. Which as stated above, was not correct and the other was missing. As I expected, if I wanted it done right, I need to submit it myself. Thankfully i did or i may have missed the boat on the $500 rebate since there is a 90 day time limit from the installation date. When Duke Energy field coordinator came to inspect their work, he had a list of items that needed to be addressed. He emailed the owner of the company all of the deficiencies found. No response or reply came from the owner even after I sent another email to him inquiring if they were coming back to correct their mistakes. I should have known that since we already paid for the sub standard job that there was no way they were coming back. After receiving no response from the emails, the owner had the nerve to send us a Christmas card stating if there was anything he could do to contact him. It was laughable! Needless to say i would not recommend this company to anyone. I have saved all emails as proof of communication and lack of response from this company. Save yourself a headache and hire some one else.

Great! We cant' believe how much warmer and cozier it is in our house now.

I would not recommend them. They were very messy and were spraying insulation in my attic and they did not put up any barriers at all and that night I ended up in the emergency room. I paid them extra to put insulation under my house and secure my original insulation. They did not add the new insulation nor secure my original insulation. I have called them and they have not come back. The owner is a young guy and he is a good sales man. He was the one who told me that he would personally do the work under the house. It has been over a year and I still have never received a phone call from these people. The insulation that they were to secure under the house is either falling to the ground or on the ground. Please do not use this company for any of your work. I have never opened the attic as I am afraid that I will find an inadequate job. Find another company to do your insulation work.

We hired All About Energy Solutions in early Dec to add some insulation and a radiant barrier to our attic, and a ridge vent to our roof (to replace gable vents). They had to cancel out the first day because of a sick worker ... understandable ... They came the next day and did all the attic work. They did a very good job. I believe that we can feel the difference already. BUT ... the contract also called for INSTALLATION OF A RIDGE VENT on our roof the following week while we were out of town ... THIS HAS NOT BEEN DONE, though the contract amount is paid in full. I have called either Matt or Chris every business day since 12/17, spoke briefly with each one once ... they seemed unaware that the ridge vent work had not been done, promised to call me back after looking into, but neither has done so. All of my subsequent daily calls have been seemingly ignored (ie., unanswered) and all voice mails unreturned ... no way to run a business or treat a paid-in-full customer. PS - After the attic job was done, and after we paid the balance due for the attic/roof work we asked for an estimate for some additional work, but never received anything !!! Do they not want the work? Do they have too much work? WHAT IS GOING ON WITH THIS BUSINESS??? Addendum to this review ... After posting this review and writing to the editors of Angie's List, I finally received a call from Chris DeHart. He explained the 3 week delay in returning any of my daily calls, and indicated that he had just spoken with the sub-contractor/roofer who was the supposed to have installed the ridge vent at the time the attic work was completed (and who has also been reviewed on Angie's List by other consumers, with mostly "A" grades). He told me that the ridge vent would be done within a few days - weather pending - and, it was. The roofer installed 20 feet of ridge vent, though the contract called for 30 feet. I wasn't home at the time the work was done, so was unable to ask him about that discrepancy (20' vs 30'). I have since written an email to Chris to talk to him about that and also to ask for statement of materials costs for possible tax credits. I have also attempted to call him ... the email remains unanswered after 8 days, and his voice mailbox was full (and so, unable to take any more messages) the last I checked. So, the work is essentially done ... the radiant barrier part of the job appears to have been done very well (I'm no expert, so its hard to tell for sure, but from a layman's perspective, it looks pretty good - no obvious gaps, plenty of additional blown-in insulation), and its obvious that our HVAC system is reacting differently to the outside temperature, though it is too early yet to determine any potential heating/cooling cost savings. The same holds true for the roof ridge vent, with the exception of the length of venting installed. I remain somewhat concerned and disappointed, though, about his lack of responsiveness to my initial calls to him (the 3 week period after the attic work was done but before the ridge vent was installed), and subsequent calls/emails (after the ridge vent installation) to request costs of materials for the attic work and ask about the discrepancy in the length of ridge vent installed.

In spring 2014 we came across all about energy solutions at a home and gar den expo in Wilmington, NC. We made an appointment for an energy audit. The energy audit was conducted on the date we set and was very informative. One of the big things noted during the energy audit was that our attic was severely under insulated. Since our house uses a gas pack our gas bills were very high. In fall 2014 we made the decision to have insulation installed in our attic by All About Energy Solutions based on the professionalism and expertise during the energy audit. We call Chris to setup a time to have the installation installed, to or surprise he was able to come install the insulation that week, before the next cold spell of the year. Chris and the team arrived on time, discussed details of the installation and went to work. Chris also performed another energy audit while the attic was being sealed and the installation was being installed. When the team encounter problems not related to the insulation installation they stopped and got me involved and offered solutions to the problems. Within a couple of hours, the job was complete. The crew left the area cleaner than they found it. After the installation was complete and post inspection was conducted and everything was done with quality. Overall I am completely satisfied with my experience with All About Energy Solutions. They did an excellent job with the install and the quality shows. I would recommended them to anyone. The crew was very professional and they completed the work safely, with quality and on time. As a Safety Professional, I appreciate a company that takes pride in doing things the right way as all employees were very safety minded and wore the proper Personal Protective Equipment during the install.