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advanced glassworks

Glass and Mirrors, Auto Glass

About us

Advanced Glassworks Inc, located in Wilmington, North Carolina, is a premier supplier, installer and consultant of glass repair, replacement, and installation for cars, trucks, boats, homes and businesses. Our services routinely encompass jobs from replacing auto glass in your luxury vehicle to installing a frameless shower enclosure in your home. If it's glass we do it!

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Auto - Trucks - Homes - Businesses - Showers - Mirrors - Heavy Equipment - Boats - Acrylic - Polycarbonate - Custom

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.45 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
20%
1
0%


Rating CategoryRating out of 5
quality
4.2
value
4.6
professionalism
4.4
responsiveness
4.8
punctuality
4.8
Showing 1-5 of 5 reviews

sally M.
02/2016
5.0
glass repair, auto glass
  + 0 more
We had four windows with broken seals so that moisture ran down between the panes of glass. I called Advanced Glassworks, a company that I had used three years ago, to come and give an estimate. Our sun room gets sun most of the day, and previously we had other windows with broken seals. The windows were measured and ordered and installation occurred within a week. We couldn't be more pleased!
Description of Work: Installed glass in four windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Mary C.
09/2015
5.0
glass repair
  + -1 more
.
Description of Work: They replaced glass in windows for a fraction of the other companies I called, and they also fixed window screens.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$124

Lyn H.
02/2015
5.0
glass repair
  + -1 more
He returned when the tiling was completed for final measurements and was very helpful in our decision making regarding height and clamps. The glass came in two weeks and Scott and his assistant installed the glass in a couple hours; frame ess with two brushed nickel clamps on both sides. Looks wonderful. I'm hoping a door will not be necessary, and so far that has been the case, but if I do decide to add a door, I will definitely get back in touch with Scott. I would highly recommend Scott and Advanced Glass work.
Description of Work: We replaced a soaking tub with a walk in shower with a short wall about chest high from the shower head wall out with a column at the end of the short wall up to the ceiling. This configuration left a rectangular shaped opening. I contacted Scott by email when we began the project to get an idea of the cost of the glass for the size opening.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$870

nova S.
11/2012
2.0
The first windshield was installed and looked absolutely horrible. NONE of the trim around the glass fit appropriately. I had to press the molding down several times to prevent it from flying off the car. I called AAA and complained. Advanced sent out the same guys to install another windshield. One of them even admitted to me that the first windshield was installed too low. After completion of the second windshield, I went outside to check on their work. The windshield looked installed properly,however, there was black caulk/adhesive on several places on the exterior. One of the guys began spraying glass cleaner on my paint and wiped firmly with a paper towel. I asked him to not wipe my car with the cleaner and paper towel. He looked at me blankly and disagreed/argued at me while he continued wiping and spraying my paint. I was at work,in a parking lot, and did not want to make a scene. Very uncomfortable for me. After I got off work and got into my car, I noticed black adhesive in my seat and on several places on my interior headliner. The next morning...the trim had popped up from around the glass....AGAIN! I called AAA and complained. The owner then called me and started asking questions. His tone was matter of fact and belittling. He informed me that the cost of the windshield did not include the cost of the replacement clips that were possibly broken, but he would pay for them "out of my pocket". I complained about the guy that wiped my car after I asked him to stop. The owner stated that it "wouldn't hurt anything" and that his guy has been doing this for 15 years. Once again, I was at work when the guy...yes...the same one that wiped my car with glass cleaner called. I was unable to take the call, and I was not expecting him that day. Originally I was told that the parts would have to be picked up and that I would be scheduled a time. By the time I got outside, he was gone. The part is STILL broken. I called Advanced myself and spoke to one of their employees. He actually assisted the "other"guy with the installs. I explained to him that the part was still broken. He explained that the "other"guy already showed up and "fixed" it. He said that he would let the owner know and someone will call me back. No one called back. The part is still broken. Not to mention just how much time and frustration I delt with while cleaning the adhesive inside and out. The quality is shoddy and the service was challenging at my place of work. I would NOT recommend this business.
Description of Work: Replaced my windshield on my car.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0


sally M.
05/2012
5.0
glass repair
  + -1 more
The windows work wonderfully and I would certainly call this company again for window glass replacement!
Description of Work: We own a sun room and four of the windows had broken seals so the windows were cloudy. The windows were under warranty and we were asked to get three estimates. Advanced Glass was the only one of the three estimators who actually removed a window from the frame to measure the window glass, and the only one of the three companies who gave us an official estimate that didn't need additional information. When the installer came to replace the cloudy windows he arrived when scheduled and actually removed all of the windows from the wall before installing the new window glass. We had had three other windows replaced previously by a different company and that installer broke the windows while still in the wall before replacing the glass. This was a clean job and done efficiently. The installation was not covered by the warranty, and even though the estimate was completed last fall, the price for installation was honored.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

    Contact information

    104 Old Eastwood Rd, Wilmington, NC 28403

    advancedglassworks.net

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Glass and Mirrors,
    Auto Glass

    FAQ

    advanced glassworks is currently rated 4.4 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    advanced glassworks accepts the following forms of payment: Check,MasterCard,Visa
    Yes, advanced glassworks offers free project estimates.
    No, advanced glassworks does not offer eco-friendly accreditations.
    No, advanced glassworks does not offer a senior discount.
    Yes, advanced glassworks offers emergency services.
    Yes, advanced glassworks offers warranties.
    advanced glassworks offers the following services: Auto - Trucks - Homes - Businesses - Showers - Mirrors - Heavy Equipment - Boats - Acrylic - Polycarbonate - Custom

    Contact information

    104 Old Eastwood Rd, Wilmington, NC 28403

    advancedglassworks.net

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM