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A&A Window Cleaning

Window Cleaning, Gutter Cleaning, Dryer Vent Cleaning

About us

We are a family owned and operated business. The business is run by myself, wife and son. We are truley family owned and operated, we are able to give you the SERVICE you expect on every job we perform.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

We clean windows, gutters and dryer vents. Windows are hand washed. All products used are biodegradeable and environmentally safe. All debris is removed from gutters, bagged and downspouts flushed out. We take all bagged debris with us. We go above and beyond the SERVICE you expect.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.49 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
0%
3
22%
2
0%
1
44%


Rating CategoryRating out of 5
quality
3.6
value
5.0
professionalism
3.6
responsiveness
3.9
punctuality
4.0
Showing 1-9 of 9 reviews

Stacey W.
09/2016
1.0
gutter cleaning
  + -1 more
I ordered gutter cleaning through this company on Groupon, spoke to them on the phone to arrange a date for the service, and they never showed upon the date of service.
Description of Work: Gutter cleaning

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Daniel H.
07/2016
1.0
window cleaning
  + -1 more
well he never came to do the job. Never returned my numerous calls and messages. I used David and Charlotte several times at my other house. I am the person who put them on Angies List. I would like to take that recommendation back. It is just not right to tell someone that you will do something then not show up or call.
Description of Work: non responses. gave an excuse of one thing or the other when he finally did get back in touch with you

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from A&A Window Cleaning
Mr. [Member Name Removed], I am sorry for the lack of response. I wound up in the hospital, having multiple back surgeries. I have been out of work for several months recuperating. The business was on hold during this time. Again, I am truly sorry.

Peter S.
06/2016
1.0
gutter cleaning
  + -1 more
I purchased a Groupon for gutter cleaning. Had an appointment scheduled for 3/30/16. I planned my work day so that I could be home while the work was being performed. They showed up on 3/24/16 and left a receipt with a business card that the work had been completed. They did not clean the rear gutters of my home as I found out the first good rain we had. I attempted to contact the company for over a month before I got a response for the owner, David Allen. He stated he would be out Monday (I don't remember the exact date) sometime after 2pm. Again I planned my day to be home while he was there. He showed up between 10 and 11am and told my wife that he would need " a board" for his ladder to complete the job. He stated he would be back that Thursday. I have not heard from him since and that has been at leat 3 weeks ago if not more. When you call the company's phone number, they do not answer, only stating that they will return all calls between 24 and 72 hours. Do not hire this company. their work, customer service and promptness is terrible. I've already in the process of trying to get a refund from Groupon.
Description of Work: Cleaned only the front gutters on my home, did not clean the back

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$69

Daniel A.
02/2016
1.0
gutter cleaning, window cleaning
  + 0 more
Very frustrating. It would be one thing to not be able to perform the service, but to go into radio silence and not return any calls or e-mails is unprofessional.
Description of Work: Purchased a gutter cleaning from a coupon site. Got a call to schedule the cleaning, but they never showed. Then tried multiple times to reschedule and they never returned my calls or e-mails.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$65

Jason D.
12/2014
5.0
window cleaning
  + -1 more
unknown
Description of Work: Gutters cleaned on large two-story home. Without special deal, future work was estimated at $99, which is half of what a previous provider charged us for the same job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Marilyn G.
11/2014
3.0
window cleaning
  + -1 more
I had a Groupon for window cleaning. When I called to schedule they did not have an opening until long past when I needed them. I called them back a week later and left a message that we were listing our house and if any openings developed I would like to have to have cleaned before the 17th, and they accommodated me by scheduling me for the10th. They cleaned the window inside and out, going back over places I did not see as clean, and I paid extra as the Groupon did not cover all the windows that needed cleaning. The next day with the morning light, I noticed two big 12and quot; smears on a high window over our front door that can only be reached by a ladder. I called them and left a message on voice mail, that I would like for them to come back when they could and get those smears off since it is at our front door, and we were putting our house on the market. I never heard from them.
Description of Work: cleaned windows and skylights

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$150

Roxie H.
12/2013
5.0
window cleaning
  + -1 more
It went great It is a family owned and operated business. They got her at the time they said they would and did a great job. Thanks so very much.
Description of Work: They did a full house inside and outside Window cleaning. They were prompt and started right to work. They did an excellent job and I would recommend them to anybody.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Joanne R.
10/2013
3.0
window cleaning
  + -1 more
They were prompt and worked quickly. I would not say that the finished product was all that great. I just think that they could have done a better job. They didn't clean the sills very well and some of the screens weren't really clean.
Description of Work: I used A&A Window Cleaning for interior and exterior window cleaning services. They cleaned 25 windows.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$99

Roxie H.
09/2013
5.0
window cleaning
  + -1 more
They showed up on time. It is a women owned company they were extremely friendly and courteous. Dan the husband had already given my wife a quote and they immediately went to work. As we have a lot of windows it took them 3 full hours to do the job. They even knocked down the cob webs and removed the over spray off the windows where the painters left behind. I will have to give there name to the builder that built this house as he is always in need of a good window cleaning company. We have scheduled them to come in three months to clean them again.
Description of Work: Washed all Exterior Windows which is quite extensive amount of windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

    Contact information

    16 Sodan Dr, Willow Spring, NC 27592


    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Window Cleaning,
    Gutter Cleaning,
    Dryer Vent Cleaning

    FAQ

    A&A Window Cleaning is currently rated 3.4 overall out of 5.

    Sunday: 8:00 AM - 5:00 PM

    Monday: 7:00 AM - 7:00 PM

    Tuesday: 7:00 AM - 7:00 PM

    Wednesday: 7:00 AM - 7:00 PM

    Thursday: 7:00 AM - 7:00 PM

    Friday: 7:00 AM - 7:00 PM

    Saturday: 8:00 AM - 5:00 PM

    A&A Window Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, A&A Window Cleaning offers free project estimates.
    Yes, A&A Window Cleaning offers eco-friendly accreditations.
    No, A&A Window Cleaning does not offer a senior discount.
    Yes, A&A Window Cleaning offers emergency services.
    No, A&A Window Cleaning does not offer warranties.
    A&A Window Cleaning offers the following services: We clean windows, gutters and dryer vents. Windows are hand washed. All products used are biodegradeable and environmentally safe. All debris is removed from gutters, bagged and downspouts flushed out. We take all bagged debris with us. We go above and beyond the SERVICE you expect.

    Contact information

    16 Sodan Dr, Willow Spring, NC 27592


    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    8:00 AM - 5:00 PM