Vaughan Building & Remodeling Inc

The deck was constructed, but I noticed many problems with the work -- boards flipped up with the grain instead of face down, cracks forming in posts before they were even done with construction, spindles crooked and too short for the space in the railing; many gaps and knots in wood. They came and did some of the fixes. Then they had two other guys come to do the finishing. These two apparently did not know how to finish a deck. The deck is less than 10 months old and it looks like it closer to 5-6 years. The stain is almost gone, there was never any stain between the deck boards, none in the gaps by the hand rails, so the moisture has gotten in and warped most of the deck. In addition, the boards are so cupped that they hold water instead of shedding it off. I also have mold growing, which will have to be removed before it can be refinished. I contacted Billy Vaughn to see if he had anything to suggest or offer as compensation for the poor work, but he did not respond. I'll have to go to another contractor to have them almost completely redo the deck, including replacement of spindles, complete sanding and refinishing - the estimates put it at around $1200 - $2500 for these fixes. I'm not sure why he is getting such high reviews because he did some other work and that wasn't well done either. My guess is that if you have a small job, you get his "C" or "D" quality crews, so there is little attention to quality or detail.

The project was in the range of $ 5000 but they were charging $ 8000. Since their price was higher so I did not use them.

Everything went well, we did have to hold process due to insurance company. Billy and Brian were very good at getting back to me if I had questions.

I called and talked to Mr. Vaughan. He asked to me to send an email with details which I did. That was two months ago and I have never heard back! I guess he didn't need my business of a screened porch and deck.

Billy came and listened to what we wanted done. He took measurements. He figured the job then emailed it to us. We agreed on doing the job and he gave me a starting date. He kept in contact almost daily and if we had questions he responded. Things moved along and we passed all the inspections no problems. The estimate was on target.

Billy, along with all of his crews/sub-contractors, are pleasures to work with. They are all extremely competent, polite to a fault and always ready with a worthwhile suggestion when asked. After the initial estimate, the costs were carefully and incrementally managed bringing the final to within 2% of the estimate. This further indicates Billy's extensive knowledge of his trade. We have worked with a good number of contractors at various locations and Billy is, by far, at the top of the list.

They did an excellent job, paying attention to details and being careful of existing landscaping and outdoor furniture. They were also extremely prompt and attentive in responding to emails or phone calls with questions or concerns.

Billy came to our home to give me an estimate on replacing 2 to 4 windows and estimates for two other upcoming projects. The house is 17 years old and we moved in about two years ago. Two windows never locked and were a pain to raise and lower. This was pointed out during our home inspection at the time of purchase and we'd had 2 other contractors try to repair the windows. Can't do it... we were told. They'd have to be replaced. When Billy looked at them, he asked to borrow a screwdriver since he'd only come equipped with a clipboard, tape measure and pen. He was able to fix the darn things! He pretty much took the sliding mechanism apart on one window in order to fix it, but he did it. He also showed me a sticker in the frame with the MFR part numbers and let me know my windows had a lifetime warranty. So, even if they break again in the future, it shouldn't cost me anything but labor to fix. Billy was honest enough to cut himself out of the work he'd have gotten replacing windows for me and didn't even charge me. I did send him an Amazon Gift Card later as a thank you and he'll definitely get my business in the future.

He set up an appointment and stuck to it. He was right on time and called when he was on his way.

He was very punctual. He was very thorough. We actually hired for the home inspection because we had planned on doing remodeling on our home. He was also a licensed contractor so we can have him look at it as well. We actually have him bidding on a job now for remodeling. He has been fantastic. We would recommend him to anybody. He was a good guy. He was very professional.

Bill was very helpful with coming up for ideas on how to remodel our sunroom / utility room to be more functional. He came by twice to look over the project and provided detailed estimates. He was extremely patient, answering questions and thinking of viable solutions to our problem of "flow". We haven't moved forward with this project yet but if/when we do, we'll use Vaughan.

We contacted three builders for an estimate: the first asked a few questions over the phone and gave us a ballpark estimate without coming out to meet us, look at the lot, etc; the second came out and met us, asked what we wanted to do, and gave us an estimate; and then we met Billy. He came out and asked what we were interested in doing and then proceeded to get a detailed response from us as to what our intentions were as to the use of the building. From there, Billy made suggestions and gave us ideas to consider. We hired him because he obviously knows his business and cares enough to ensure that his customers are happy with the end result. Without Billy's numerous suggestions and ideas, we would have been very dissatisfied with the garage we initially thought we wanted. My husband rarely deals with home projects, and Billy was very easy to work with and was quick to explain anything I wasn't sure of or help me in the decision-making process. I actually called Billy while he was speaking to the lady in the permit office to ask him to hold off because my husband and I were having second thoughts about how we wanted to proceed (attached instead of detached). It didn't faze Billy at all. He came out and walked with us through our house and gave us several options as to how to work in an attached garage (we have several acres but limited area adjacent to the house for attaching a garage because of septic, well, etc.). In the end, we decided to proceed with the detached garage--a very wise decision given our new living space/garage. Billy's team did an excellent job: hardworking, polite, dependable, and professional. His subcontractors also did an excellent job. We made several changes throughout the process (upgrade to hardiplank siding, HVAC system instead of hotel-type unit, recessed door instead of regular door, etc. Billy was very accommodating and honest in telling us his thoughts on our suggestions. We won't hesitate to use Billly again in the future. We haven't moved our furnishings into the upstairs yet as I'm taking care of final touches myself: painting, floor install, etc. However, we can't wait!!! The garage has already been put to good use for storing our lawn equipment and cars and providing a good workspace. Thanks, Billy, you're number 1 in our book! We contacted Billy in September 2012 and the project was completed the end of April 2013.

The construction took 9 months from the ground up. The project went very smoothly. There is no "story" to tell except that it was a delightful, easy, experience.

I originally asked for an estimate on a large remodel. The price quoted was outside of my budget. Billy ended up doing the mud sill and framing in the closet for $1750. I am getting a lot of the work done that he quoted me for a much lower price. One thing I've been miffed about is that Vaughan removed the light in my closet by having his workers cut the wires and stuff them up in the ceiling. I will now need to ask an electrician to climb up in my attic, locate the wires, and cut a new hole in the ceiling of my closet. He said he wasn't going to mess with doing this (even thought his quote included the light) because he was concerned that my walls were plaster. My house doesn't contain plaster but he never got far enough to discover this fact... he just took the light out and moved on. Overall he was nice and punctual but just seemed to want to get me out of his hair once he realized it was a small job, I could be wrong.

He was very honest and advised us to seek the input of an architect or an engineer despite the fact that he may lose our business. We really appreciated that.

They were really good. They were very fast, very convenient and very professional. They cleaned up their staff after they were done. I would recommend them to anybody. Their price was really good. We would use them again for our garage extension.

I had interviewed 4 or 5 other contractors until I settled on Billy and his team. He seemed to understand exactly what I wanted, had no trouble working from my plans or from taking direction from a woman. In fact, we settled into a comfortable understanding which seem to move the projects along. He was more than willing to do whatever we needed, or to allow us to finish portions ourselves (which helped in keeping the budget down). We now have a beautiful room with great light any time of the day and the amount of storage triples what we use to have around the trusses. No sooner did we finish the attic remodel, than we began the deck. This was done in just a little over 2 weeks including demolition, inspections and construction (including installation of an exterior duplex) and clean up. We were very impressed with the fact that both jobs had little physical impact to our property, or the neighborhood during construction and they cleaned up after themselves after each day's work. We are very pleased with both projects, and cannot wait until the next one - which we will most certainly use Vaughan Building & Remodeling, Inc.

I discussed the job with several contractors before giving the job to VBR. Billy was a consummate professional and I felt comfortable with him from the start. He kept in contact with us throughout the project, whether it was to provide an update or to gauge our satisfaction with the workmanship. His sub-contractors were friendly and had an outstanding work ethic. Our master bath shower and the wainscoting in our dining room look terrific. We couldn't be more pleased with the craftsmanship, and we're delighted that the project came in under budget. I value proactive communication and Billy delivered. He called during business hours and emailed after business hours. Contractors can be hit and miss, even on Angie's List. VBR has restored my faith. I will recommend their services with enthusiasm, in this forum and beyond.

We worked with Billy on some very extensive and detailed plans to begin. Finding vendors who could meet our custom needs, especially for cabinets etc. Billy and his crews worked very hard, and did not stop until we were satisfied. We have worked with several contractors, but Billy would not quit until all the final details were covered. In one case we could not find a replacement threshold for door in the finish that we wanted. Eventually Billy found a custom fabricator who could refinish the exisiting to our satisfaction. In another case we had a request for quarter sawn oak bathroom cabinets, which proved also to be difficult to eventually secure. The details were in the planning. We made our project list and worked from that throught the final punch list to the end. Everyone thing was completed at the end of the project, which is more than I can say for others that we have worked with. We have found it common getting the last bit of the project buttoned-up is the hardest, if at all. I would strongly recommend you talk with Billy and see for yourself.

Billy and his crew were great! Very responsive,professional, and HONEST. They worked from sun up to sun down and the quality was as advertised. I would definitely use Billy in the future.

I would highly recommend them to anybody. Their primary business is building homes, so they have all the various professional people to do the work that would be involved building a home. They got the people and the contacts that they bring in who do professional work.

I called Billy and he came over the next day and we came up with a plan. We will be moving forward after our child is born!

I called Mr. Vaughan after reading the reviews on Angie's List. We agreed on a time to meet at the house to discuss the project. At the appointed time, Mr. Vaughan did not show up or call. I was surprised since the reviews I read here were so good.

Billy Vaughan came in under budget, and delivered to us a stunningly beautiful, high-quality, massive (18' by 18') kitchen and living room (24' by 18') that is truly functional, comfortable and livable space. We could not be happier with our "new" house. Our construction job took three months and while it was not without its problems -- some of which is fodder for a "now that we're looking at it in hindsight that was absolutely hilarious" letter to our friends come Christmas card time -- Billy proved to be a highly skilled, capable and knowledgeable contractor with integrity. When problems arose, he worked diligently and honorably to address them. His subcontractors do excellent work at excellent prices. An example: I brought in three hardwoods contractors (found on Angie's List) to provide estimates for our living room and kitchen, and Billy brought in his hardwood sub. Billy' subcontractor was the only contractor who suggested that the existing site-finished hardwood could be salvaged. The three contractors I found on Angie's List wanted to rip it out as being unusable. Billy's sub came in $1,500 cheaper than the lowest of the three other bids. And the floor is just glorious. People are stunned when we tell them that the floor is a mixture of 26-year-old existing and new hardwoods because it is completely seamless. Billy has a fine eye for details -- when people see our kitchen, they rave about things such as molded accents on pillars, and the beautiful transom window that gave me a usable wall in my kitchen while bringing in light and providing privacy. That was Billy, I tell them. That was his idea. Billy came in under budget. Because I had heard horror stories about construction projects going amok financially, we had allocated $10K for overruns. When those overruns never materialized, we used the extra money to have Billy replace all of the windows in our house, have his landscape designer redo our side yard and installed shutters throughout the house. We definitely would hire Billy again, without hesitation, to perform any additional remodeling or construction projects on our home.

Our Master suite is still a work in progress but we seem to be ahead of schedule despite the rain we had in April. Billy Vaughan is a pure joy to work with. His crew is the best. I've been in real estate for 30 years and have never seen a cleaner work site. The crew is meticulous and they "measure twice and cut once". Billy is great about offering advice on detail and keeping costs at bay while being pleasant and easy to get along with. He seems just as willing to ask your opinion and not force his tastes on anyone. (He has excellent taste). The overall work on this project is some of the best I've seen. I rarely write reviews and yet did not hesitate for a moment to write this one or to highly recommend this building company. They can do anything you need done in your home. I have told Billy Vaughan that he is more than welcome to use our home as an example of his outstanding work.