I would not use them again. The work that they do is quality at a fair price, however, reaching out to them and getting a response in a timely manner proved a challenge too often to continue using them.
Description of Work: Routine lawn maintenance.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0
$160
Sherry M.
10/2016
5.0
landscaping
+ -1 more
Fine, really liked their work.
Description of Work: planted bushes and added mulch
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$299
Robert P.
06/2016
5.0
landscaping, lawn service, irrigation systems, mulch, tree service, hardscaping
+ 4 more
Would I hire Hick?s Landscape Contractors again? I?ve had Hick?s Landscape Contractors remove the old lawn, wooden deck and plants, design and installed irrigation, Zoysia sod, new beds with plantings, trees planted (1 over 20 foot tall), a large brick paver patio and circular stairs and outdoor lighting in 2013. The design and installation was modified, without complaint, during the installation which resulted in a better look. The mulch was refreshed in 2014. The pavers were cleaned and sealed in 2015. Today (2016), the guys just redefined the beddings, got rid of weeds and installed 20yards of mulch. The 2016 mulch installation looks great. As usual, Hicks goes the extra mile to make your yard look picture perfect ready. Yes, there may be some delays due to weather and and design. Delays should be expected. Two-way communication works well. In summary, if you want landscaping done right by respectful and courteous employees then Hick?s Landscape Contractors is the way to go.
Description of Work: Hand trenched around all beds, installed hardwood mulch
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Daniel N.
01/2016
1.0
landscaping, irrigation systems
+ 0 more
A horrid, horrible company and people to work with. They were so nice until the second I signed the contract then everything changed. My house burned down along with my checks, they said "Don't worrry about it" we'll start the work and when your bank send us the check online we will deposit it. Well the date came to start and of course they said "We can't start, we don't have the check". I signed the contract around January 7th, work was supposed to start the 11th, it didn't start until I believe the 14th and then it stopped. Two weeks later I start questioning them and they blame it all on permitting, I called the town of knightdale and the town said Hicks didn't even contact them until the 19th. Long story short, I talked to one of the owner's today, a rude, cold person who blamed me and said I should be more appreciative because they moved someone else so they could "get to my job quicker". On top of that I told them NOT to contact my builder because I was embarrassed that all of this was happening and slowing my house build and I get an email later saying they contacted the builder. Absolutely the worst, least professional company I have ever dealt with from the top to the bottom. I am seriously questioning even using Angie's list for reviews in the future since this is the place I found this horrible company.
Description of Work: Well they haven't done it yet but they are supposed to install irrigation.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$11,000
Penny H.
12/2015
5.0
landscaping, lawn service, tree service
+ 1 more
Very professional, efficient and reasonably priced. Removed trees without damaging grass or other landscape and cleaned up areas. Exceeded expectations.
Description of Work: Removed multiple trees, trimmed bushes and cleaned up landscape
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Deborah S.
05/2015
3.0
landscaping, lawn service
+ 0 more
The crew did a good job. But I would not use this company again.
Description of Work: Clip and shape overgrown bushes, clean out flower beds, mow lawn, remove some overgrowth. Haul away debris
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
$1,775
becky f K.
05/2015
5.0
landscaping, lawn treatment, irrigation systems
+ 1 more
We are very happy with their services and would definitely use them in the future.
Description of Work: The Hick's Landscape Contractors have been working with us for a couple of years. They usually mow the lawn and treat the grass. They also help in weed control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Beth A.
05/2015
5.0
landscaping, mulch, tree service
+ 1 more
Fantastic! From the initial phone call to completion of the work, they were responsive, courteous and professional. The project was just as we had discussed. They care that the job is done well and it shows.
Description of Work: Trim bushes and trees, edge, install mulch
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
SHARON H.
09/2014
1.0
lawn service, lawn treatment
+ 0 more
Problems with treatments being done as scheduled, problems with being billed for invoices that had already been paid.
Description of Work: Treat yard for disease & fertilize.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$1,800
Tara P.
03/2014
5.0
landscaping, mulch
+ 0 more
Everything went great! Yard looks fabulous. One thing customers need to keep in mind is that with the rainy, snowy winter we have had all contractors that work outside will be running behind schedule. Don't get frustrated it is definitely worth the wait.
Description of Work: Spring clean up and mulch
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Mary C.
03/2014
5.0
landscaping
+ -1 more
Hicks goes above and beyond. I've been using them for a number of years now to do my mulching. They can do the job better and more affordably than I can do it myself. They cleaned up all debris in the yard, and this year there was plenty due to the storms kicking stems off of the trees in the back yard. First they edged all of the garden beds, then they removed excess mulch, pine cones and even blew all the leaves off of my lawn. The yard looks great. We're very satisfied and will continue to do business with them.
Description of Work: Mulch, pine straw, trimmed a dozen rose bushes and removed a tree.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Dawn - Lynn C.
02/2014
5.0
lawn service, lawn treatment
+ 0 more
They are reliable and they do a good job. They get compliments from our home owners a lot.
Description of Work: Hick's Landscape Contractors is one of my landscaping companies. I use them monthly. They have a landscape contract with one of my home owners associations. They plant flowers, mow, prune, fertilize and put mountain pine straw. They do a lot of common area like the entrances and around the swimming pool and all that.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,400
Anna Mashal K.
07/2013
5.0
landscaping
+ -1 more
Perfect job. Will ask them back again in the future. Was absolutely the best customer service that I could ask for.
Description of Work: Cut down and removed 4 trees and raised the canopy of several others
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Jack C.
04/2013
1.0
landscaping
+ -1 more
We struggled to get a bid from them. I'm not very satisfied so I don't think I'm gonna go with them. It took them two weeks on the second try when we had them come out and do a walk-through. Again, it took them two more weeks before we can get a quote. The man who came out was fairly nice. I thought things were gonna go along. Unfortunately, the first time, he lost our information and I don't know what happened. The second time, the quote that he did give me was not complete with the amount of work that he was trying to quote. He missed some of the things. It looks like he put it all together in a big area that I wasn't really interested in. They were here when they're scheduled to come.
Description of Work: Hick's Landscape Contractors gave us a quote for landscaping.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
5.0
$4,000
Shane H.
03/2013
2.0
landscaping, irrigation systems
+ 0 more
They provided a quote then when I had questions they never responded.
Description of Work: They provided a quote then when I had questions they never responded.
Rating Category
Rating out of 5
value
2.0
responsiveness
1.0
Robert H.
12/2012
5.0
landscaping
+ -1 more
Very friendly and professional.did great job.
Description of Work: Lanscaped new house, with sod,bushes,trees and flowers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael M.
03/2012
2.0
lawn service
+ -1 more
not well, very poor communication. I explained what i wanted and they quoted me different.
Description of Work: Asked for quote and took them forever, and was expensive quote
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
3.0
Brian D.
08/2011
3.0
landscaping
+ -1 more
Work was done nicely. No complaints about the actual installation, everything actually looked quite nice but the company was so poorly responsive that the experience was very unpleasant. Initially they were slow to set up an estimate but were punctual for this. After we committed to work though, they would not return phone calls and it took multiple attempts to get a hold of anyone.
Description of Work: Sod placement and plant bushes in various beds.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0
$2,000
John and Katherine K.
06/2011
4.0
landscaping
+ -1 more
The quote process went good. They came out and they were punctual. They came when they said they would. They came out within a week and half. They emailed me a detailed plan. The pricing was in line with everybody else. They weren't the cheapest, nor very expensive
Description of Work: Hick's Landscape Contractors gave me a quote about a month ago.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Philip B.
03/2011
5.0
lawn service, sewer cleaning, drain cleaning
+ 1 more
They were very nice. Their price was quite competitive.
Description of Work: I have taken a quote from Hick's Landscape Contractors for cleaning a whole French drain and help with drainage off the property.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Ron B.
09/2010
5.0
hardscaping
+ -1 more
We spent about $4000. They were very professional. I am very pleased with the work. They did a good job. They did what they said they would do and cleaned up well. They exceeded my expectations on cleaning at the site and all around the place. I will use them again.
Description of Work: Hick's Landscape Contractors put in a patio with paving stones in May.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Amy B.
07/2010
5.0
pavers, gravel, hardscaping
+ 0 more
Scott Hicks, the owner, came out an met with my husband within a few days of calling for the estimate. He was very professional and knowledgable. We received the estimate within a few days. The bid was actually higher than the other estimates that we got, but we were so impressed with their professionalism that we felt most confident that we would get a better result with them than some of the lower bidders. They were able to accomodate a very tight schedule (we were planning a big party) despite multiple rain delays. The crew, which numbered from 3-8 guys worked for 2 days to complete the job, leaving as late as 7pm. They cleaned up between days. We could not be happier with the result. It is beautiful! We plan on using them next year to landscape the front and side yard.
Description of Work: Installed a new walkway from our driveway to the front porch. We used a Belgard stone, the walkway is 18 feet long, with an unusual winding shape. They dug the walkway, by hand, in our clay front yard!! Placed all the appropriate fill-sand, gravel, etc. Installed the stone in a very curvy pattern, necessitating a fair number of hand-cut pieces. They finished the yard that had been disrupted with hay straw and planted grass.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
TARA P.
06/2010
5.0
landscaping
+ -1 more
It was great. They were very knowledgeable. They told me what needed to be done and it looks great.
Description of Work: I used Hick's Landscape Contractor to tear out all our existing bushes. They designed, replanted and remulched the entire front of our house. They also remulched the back of our yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Teressa S.
12/2008
5.0
landscaping, mulch, pavers, gravel, hardscaping
+ 2 more
We have been fighting with our front yard since buying our house 10 years ago. We have a heavily wooded lot, and we don't get much sun in our front yard. We struggled with grass for years before turning to Hick's for an alternative solution. We designed the garden layout, and Hick's landscaper, Jennifer Broughton, refined the design and made the plant selections per our request: low-maintenance, shade tolerant, and color year round. The plants were extremely expensive but worth every penny. After we approved her designs, Hick's sent an excellent crew to do the install. It took a whole week since we had so much stone work and planting to do, but the result is phenomenal. I can't believe this is our front yard! Prior to their work, it was full of weeds and moss and looked like it belonged to an abandoned home instead of our lovely plantation style house. Now we have a beautiful courtyard-style garden that is low maintenance and aesthetically pleasing.
Description of Work: Complete makeover of our front yard with hardscaping: stone patio with a fire pit, gravel paths, and mulched beds with a large variety of shade-tolerant, low-maintenance trees and shrubs and perennials.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$17,000
Pamela B.
09/2008
3.0
tree service
+ -1 more
Their prices were a little higher than their competition. We were not all together impressed with their service.
Description of Work: We had them come out and give a quote to have trees planted.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Landscaping,
Lawn and Yard Work,
Mulch and Topsoil,
Pavers and Hardscaping,
Tree Service,
Lawn Irrigation,
Stone and Gravel,
Lawn Fertilization & Treatment,
Drain Cleaning,
Sewer Cleaning,
Drain Pipe Installation,
Landscaping - Lighting
FAQ
HICK'S LANDSCAPE CONTRACTORS is currently rated 4.3 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
HICK'S LANDSCAPE CONTRACTORS accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa