Action Lock Co

I honestly don't know what I enjoyed the most. The keys that were expertly made, or the conversation I had with one of the most pleasant men I have ever met. I guess I needed the keys, but I will long remember the MAN known affectionately as Moose. Priceless!

Mr Burleson not only repaired the latch, he left it working better than it ever has since I purchased my home. He is courteous, expert, timely and responded to my call quickly. I heartily recommend him, and will definitely use him again should the need arise.

Wonderfull. This is second time we use him. He is very professional , was there on time price is best that any we had, I am glad I found him again.

Arrived on time and changed the locks.

I called and spoke to Moose. I told him that our front door lock wasn't working and that we wanted a new lock and deadbolt. He asked if we tried to spray some WD40 in it and I said no but I would try and call him back. I did and it Worked!! Fantastic!!

We did as he suggested and the door opened right up. We felt a bit silly that we didn't think to try that. We were very impressed that Mr Burleson solved our problem over the phone and will certainly call him if we have any more serious lock "issues" in the future. And, we'll definitely recommend his services to our neighbors and friends! Thanks for the helpful suggestion and saving us a visit that wasn't needed, Mr Burleson! Definitely the first time I've written a review on Angie's List for NOT receiving a paid service, but certainly worth the mention for honest help when we needed it. :-)

"Moose was on time, expert and reasonably priced. One of the doors had never had a deadbolt and had to be drilled. The work was fast and precision. Would definitely use him again.

He was very helpful and solved the problem in that one service.

Very professional, knowledgeable, and personable. Would definitely recommend and use again

Moose promptly returned my calls. Because he was asked to do more work at the job prior to our appointment, he couldn't make our original appointment time. He called well in advance to let me know this and explain the situation. He showed up exactly on schedule the next day. He was friendly and professional. We discussed a few different ways to do the job. He was very clear in pointing out the pros and cons of each alternative. He finished quickly, and left no mess. All keys worked smoothly in every lock he re-keyed. This had been a problem with a prior a locksmith. When he told me the final cost, I had to ask if he remembered to include everything. I could not believe how reasonable the cost was. I rarely write reviews. This was one time that I made sure to write a review. I recommend him highly. Our dog liked him as well.

I can't and won't use a business that can't even respond adequately on the front end. Action Lock Company fits in this category.

He was on time, ethical and reasonably priced. His work is superior.

I would highly recommend to anyone looking for a lock smith in the Asheville area.

Action Lock came out and did a wonderful job. He was extrememly pleasant and reasonably priced. I will certainly use him again.

Mr. Burleson came as scheduled. He was professional, very knowledgable, and worked diligently to have the work completed in a short amount of time . I would definitely call him for any future work and highly recommend him.

They did a great job. They were here on time, they did a lot of work, you know fixed a lot of little problems. Their price was fair. They did a whole lot for what they charged. It saved me. What would take me five hours on a Saturday they did in an hour and a half.

Renovation work was done on our house, including replacing all exterior doors and hardware. After the reno, we wanted all the lock cylinders rekeyed for a new key. Mouse from Action Lock arranged an appointment time, came to our house on time, and worked efficiently to replace the cylinders. He was courteous, friendly, and professional. Would definitely use him again for any locksmith work.

Service provided was prompt and very professional. He determined that the problem was with the keys and made me a new set. He also cleaned the lock.

friendly a little late in arriving; did good work for a reasonable price ; would call again

He was quick and did the job for a very reasonable price.

Mr. Burleson was excellent. He worked quickly and efficiently, and he did excellent work. First rate. As I recall, his fees were very reasonable.

It didn't take him a whole lot of time so he was very efficient and nice.

He was on time, pleasant, and offerred good suggestions. I was changing locks because I had lost my keys. Because I was unable to leave work to meet him, my adult son actually was the one who interacted directly with him.

Rekey six locks and make extra keys. Perfect job. I remembered that Moose had rekeyed locks for me i2 years ago in a prior house. Both times I was impressed with his efficiency and professionalism. You can't do better.

Moose came as we had arranged. He went through the house and removed all of the outer door lock cylinders. He then spent about 45 minutes in his van resetting the tumblers on all the locks and then made 5 keys as requested.