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Ace Heating & Cooling

Heating and Air Conditioning

About us

Owned & operated by John Mayfield & Steve Metcalf. We have been in business for over 20 years. We accept all major credit cards.

Business highlights

33 years of trusted experience
Emergency Services Offered

Services we offer

Install Lennox, Rheem and York equipment. Service all brands of Heat Pumps, A/C, Gas, Electric and Oil furnaces.

Services we don't offer

Air Duct cleaning, Boilers, Monitor heaters or window air conditioners.

Amenities

Senior Discount

$10

Emergency Services
Yes


Accepted payment methods

Check
Financing Available
MasterCard
Visa

Reviews

5.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-4 of 4 reviews

Geraldine G.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
He was really good. I'll call him again when I need some work done. He was great. He didn't even charge me. He fixed something momentarily until I could call in an electrician to put in a new box.
Description of Work: He did some air conditioning servicing for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

frank T.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
One unit did not blow cold air, and the other unit had a heating problem from late last spring. They fixed both and were done in a couple hours. Easy to work with, and honest guys. I have used them for many years. They installed 4 units in my business many years ago and they still run fine.
Description of Work: They repaired 2 outside AC units. Came the same day and the work was done well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Suzanne R.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
I was referred to Ace by a friend when my A/C went out. I called and spoke with Steve Metcalf and set up an appointment to have it checked. The next day Mr. Metcalf arrived on schedule, was very thorough, and polite. He ordered a new unit for me and when the unit arrived, he and his helper brought it out and installed it. They were thorough, professional and very polite. They immediately set to work and had it installed and working in record time. I will definitely recommend this company to all my associates, as they did excellent work at a reasonable price!
Description of Work: Replaced heat pump/air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth F.
06/2011
5.0
heating & air conditioning/hvac
  + -1 more
Heat pump was not putting out cool air. Ace came, when he said he'd come, and diagnosed that the timer was not responding at all in order to kick on the compressor. He replaced the timer, and the unit is working again! I thought we might have to replace our pump, as our other one has been dead for a while, but Ace did the work to get the heat pump up and working again!!
Description of Work: Diagnosis of why heat pump was not working. Replace timer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$197

    Contact information

    64 England Woods Dr, Weaverville, NC 28787

    www.lennoxdealer.com/AceHeatingandCooling

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    Ace Heating & Cooling is currently rated 5 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Ace Heating & Cooling accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
    No, Ace Heating & Cooling does not offer free project estimates.
    Yes, Ace Heating & Cooling offers eco-friendly accreditations.
    No, Ace Heating & Cooling does not offer a senior discount.
    Yes, Ace Heating & Cooling offers emergency services.
    No, Ace Heating & Cooling does not offer warranties.
    Ace Heating & Cooling offers the following services: Install Lennox, Rheem and York equipment. Service all brands of Heat Pumps, A/C, Gas, Electric and Oil furnaces.
    Air Duct cleaning, Boilers, Monitor heaters or window air conditioners.

    Contact information

    64 England Woods Dr, Weaverville, NC 28787

    www.lennoxdealer.com/AceHeatingandCooling

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM