CORNERSTONE BUILDERS OF WNC

Mr. Palmer eagerly met me at my house and provided a very competitive and reasonable price. After meeting a few other people, I decided to use him. He was licensed and insured and assured me that the work would be covered under a warranty. His men showed up on time and the job was performed quickly...however, he told me that he would level out part of my roof that wasn't level and this was not completed and he still charged me the full amount. The drip edges were barely hanging on to the roof and after the first rainfall I realized that I had a leak when water came poring in through my huge bay window. i called mr. palmer and after several non-returned phone calls by him and the "president", Polly Palmer, (wife), I was finally able to reach him by text message. He assured me that he would come fix the problem and he never showed up. This was only the beginning...I began to notice small drops of water around my chimney (inside) and after crawling into my attic, found a place where one of his men had punched through the roof. Instead of replacing the board, the men simply slapped Tyvek down and shingled over the hole. I have tried to repeatedly call him and he is avoiding me like the plague. I have filed a complaint with the BBB and haven't heard anything yet. The website he has is now written in an Asian language and the phone numbers are not working. His cellphone still works but his voicemail is and has been full for months. He no longer responds to text messages and is impossible to reach.

Prices came in at approximately 20-25% above estimates. Very misleading experience. We are proceeding with litigation.