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Aqua-Dock Pool and Sparkling Spas

Pool and Spa Service

Reviews

4.45 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
0%
3
20%
2
20%
1
0%


Rating CategoryRating out of 5
quality
4.3
value
4.5
professionalism
4.1
responsiveness
4.9
punctuality
4.5
Showing 1-5 of 5 reviews

lou L.
04/2016
2.0
pool cleaners
  + -1 more
they would not come
Description of Work: Refused to provide service for my resistance pool

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0

Yes, I recommend this pro

Daniel B.
06/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: He did a marvelous job! We were very pleased.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Gayle M.
05/2012
3.0
pool cleaners
  + -1 more
Larry was very responsive and came to our house several times. He did not charge us for all of these service visits. He returned calls and was always polite. He worked h****** the motor, and I have no problem with the work he did. He made a good argument for replacing the motor. He simply was not able to further accurately diagnose and correct the problem. We still are unplugging and resetting our hot tub daily.
Description of Work: We called Larry because our Jacuzzi brand hot tub heater was not being controlled by the thermostat. The hot tub would heat until it reached a maximum temperature that then caused the hot tub to turn off. We had to constantly reset the circuit (tub unplugged, then plugged back in) to run the hot tub. Larry replaced the motor and impeller, thinking that the system was overheating due to a bad motor (this had already been replaced some years ago, apparently by the "wrong" motor). The new motor and impeller installed by Aqua-Dock did not fix the problem. We paid $480, have a new motor, but still have to manually reset the tub to keep the heater working.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0

$480

denise B.
03/2012
5.0
pool cleaners
  + -1 more
I had no complaints. The job was fine. The clean up and service was adequate.
Description of Work: They did a heater repair for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$175

Suzanne W.
09/2011
5.0
pool cleaners
  + -1 more
Larry Herr came out and fixed it. He assured me that if I had any further problems he would come back out and fixed them right away. He was absolutely wonderful to work with and I will definitely use him again.
Description of Work: I was having a problem with air in the lines in my spa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    147 Preservation Way, WAYNESVILLE, NC 28786


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service

    FAQ

    Aqua-Dock Pool and Sparkling Spas is currently rated 4.4 overall out of 5.
    No, Aqua-Dock Pool and Sparkling Spas does not offer free project estimates.
    No, Aqua-Dock Pool and Sparkling Spas does not offer eco-friendly accreditations.
    No, Aqua-Dock Pool and Sparkling Spas does not offer a senior discount.
    No, Aqua-Dock Pool and Sparkling Spas does not offer emergency services.
    No, Aqua-Dock Pool and Sparkling Spas does not offer warranties.

    Contact information

    147 Preservation Way, WAYNESVILLE, NC 28786