Description of Work: Refused to provide service for my resistance pool
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
Yes, I recommend this pro
Daniel B.
06/2014
5.0
pool cleaners
 + -1 more
unknown
Description of Work: He did a marvelous job! We were very pleased.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Gayle M.
05/2012
3.0
pool cleaners
 + -1 more
Larry was very responsive and came to our house several times. He did not charge us for all of these service visits. He returned calls and was always polite. He worked h****** the motor, and I have no problem with the work he did. He made a good argument for replacing the motor. He simply was not able to further accurately diagnose and correct the problem. We still are unplugging and resetting our hot tub daily.
Description of Work: We called Larry because our Jacuzzi brand hot tub heater was not being controlled by the thermostat. The hot tub would heat until it reached a maximum temperature that then caused the hot tub to turn off. We had to constantly reset the circuit (tub unplugged, then plugged back in) to run the hot tub. Larry replaced the motor and impeller, thinking that the system was overheating due to a bad motor (this had already been replaced some years ago, apparently by the "wrong" motor). The new motor and impeller installed by Aqua-Dock did not fix the problem. We paid $480, have a new motor, but still have to manually reset the tub to keep the heater working.
Rating Category
Rating out of 5
quality
2.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0
$480
denise B.
03/2012
5.0
pool cleaners
 + -1 more
I had no complaints. The job was fine. The clean up and service was adequate.
Description of Work: They did a heater repair for us.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$175
Suzanne W.
09/2011
5.0
pool cleaners
 + -1 more
Larry Herr came out and fixed it. He assured me that if I had any further problems he would come back out and fixed them right away. He was absolutely wonderful to work with and I will definitely use him again.
Description of Work: I was having a problem with air in the lines in my spa.
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Service Categories
Pool and Spa Service
FAQ
Aqua-Dock Pool and Sparkling Spas is currently rated 4.4 overall out of 5.
No, Aqua-Dock Pool and Sparkling Spas does not offer free project estimates.
No, Aqua-Dock Pool and Sparkling Spas does not offer eco-friendly accreditations.
No, Aqua-Dock Pool and Sparkling Spas does not offer a senior discount.
No, Aqua-Dock Pool and Sparkling Spas does not offer emergency services.
No, Aqua-Dock Pool and Sparkling Spas does not offer warranties.