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Creative Home Media LLC

Stereo and Home Theater Systems, Home Automation

About us

Creative Home Media LLC is a leading custom audio/video company in Charlotte. With a passion for enriching lives through technology, we have been providing exceptional stereo and home theater systems since 2004. Contact us today to elevate your home entertainment experience.

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Design Sales Installation Service Of Resdential and Commerical Audio/ Video, CCTV, Home Automation,Lutron Lighting

Amenities

Free Estimates
Yes
Senior Discount

0%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

5.023 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
0%
3
0%
2
0%
1
4%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-23 of 23 reviews

Travis H.
03/2021
5.0
home theater design
  + -1 more
This guy......I give him a 10!!! He apparently lacerated his finger pretty good and still came out to my house and got everything done way ahead of the estimated time and didn't charge me for the full estimated time. Who does that these days? Fair, honest, hard working and definitely knows what he's doing. Would I hire again?? He|| yes!
Description of Work: TV support upgraded and mounted a 75" TV

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from Creative Home Media LLC
Thank you sir. It was a pleasure working with you.

Tom S.
03/2021
1.0
home theater design
  + -1 more
Rick had me wait 2 weeks for his appointment today. He never showed up, never called, just a totally wasted day. I've been here waiting for 6 hours.
Description of Work: move 2 coax cable outlets to different wall

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$150

Response from Creative Home Media LLC
Mr. [Member Name Removed], I did reach out to you with two different communications about needing to reschedule. Two hours before our appointment due to an injury I sustained on a previous job. Creative Home Media LLC treats its customers and their time with respect. Thank you

SHARON C.
02/2020
5.0
home theater design
  + -1 more
Rick did an outstanding job mounting 3 TVs in our new home. We purchased 2 of the TVs from him at a price lower than the big box retailers. His recommendations were spot on and we could not be happier. We highly recommend Creative Home Media.
Description of Work: TV installation
Rating CategoryRating out of 5
Yes, I recommend this pro

Bruce G.
09/2019
5.0
home theater design
  + -1 more
Working with Rick was very easy. He listens well and has an even temperament that helps when you are learning a new way of doing things. Today's audio and visual components are phone controlled for the most part and you need to do things in a certain order..Rick can train you easily. I also liked that Rick used some of my previous components that were still relevant. That saved us a few bucks.
Description of Work: Whole house audio, outdoor TV install, theatre room, WiFi update.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Dane P.
08/2019
5.0
home theater design
  + -1 more
Terrific - all work was professionally performed
Description of Work: sound systems and TV hookup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Lance B.
01/2019
5.0
home theater design
  + -1 more
The entire process went very well. The initial meeting was set up promptly and they installed the system just when I needed them to for a great holiday surprise!
Description of Work: Installed wireless surround sound system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Anthony (TJ) F.
11/2018
5.0
home theater design
  + -1 more
Fantastic. Glen made short work of the job and the TV looks great.
Description of Work: Large screen tv mounted in family room above fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sarah L.
10/2018
5.0
home theater design
  + -1 more
Great. Rick and his team were professional, organized and didn’t leave a mess at all.
Description of Work: Mounting two televisions (inside and outside) and installing new outdoor antenna.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Matthew C.
08/2018
5.0
home theater design
  + -1 more
Couldn't be more pleased Rick called to inquire about details of job, showed up as scheduled, very professional, courteous and did a great job at a great price. I would highly recommend
Description of Work: 65" TV hung on drywall

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Rhonda A.
03/2018
5.0
home theater design
  + -1 more
Rick and his teammate were extremely professional and I would HIGHLY recommend!
Description of Work: Installed Flatscreen, Sonos and Sub

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Creative Home Media LLC
Thank you Mrs. [Member Name Removed]. it was pleasure to work for you.

Henry R.
03/2018
5.0
home theater design
  + -1 more
Job done on schedule and very good quality.
Description of Work: Mount multiple TVs, install speakers and setup media room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cherish B.
12/2017
5.0
home theater design
  + -1 more
Rick was excellent to work with. Professional, responsive, honest, thorough and meticulous. He was quick to fit our job into a packed schedule (quote and job completion within a week and a half of inquiry) and our tv and mantle look great -- no more visible cords! He and his team took great care of our belongings, using pads to ensure nothing was damaged and cleaned up (including vacuumed) once the job was complete to ensure no dust, debris or trash was left behind. You wouldn't have known they were ever here. Highly recommend and will call again for any future home theater/A/V projects.
Description of Work: TV Mounted Above Brick Fireplace & Wires Hidden

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

wanda M.
11/2017
5.0
home theater design
  + -1 more
The job was well planned and professionally executed. During the planning phase, Rick provided media device and placement recommendations. Rick and his team were very professional and insured inter-operability within the network provider, receiver, SONOS, and our iPhones. This inclusive set up is user friendly for our outdoor and indoor media needs. Efficient, effective, and simply understood.
Description of Work: We required a media room and an outdoor media area. Increased internet to support outdoor media needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,496

Michael A.
09/2017
5.0
home theater design
  + -1 more
Rick can do it all - not only is he highly competent with AV, he loves what he does and he's very professional. I'm always wary of hiring people I've never met, but based on Angie's List and other reviews, I hired Rick for a small job. Not only was he extremely helpful over the phone with an initial issue I was having, but when we scheduled the job at my house he was prompt, courteous, and willing to go the extra mile to make things right. I'd highly recommend him for any AV job, no matter how large or small. Thanks Rick.
Description of Work: I have had some AV issues for a while and a previous company/individual was not able to resolve them. Speakers weren't connecting correctly with my receiver, there were issues with my TV wiring, etc. This was a smaller, troubleshooting-type job and Rick was able to resolve quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

denise B.
08/2017
5.0
home theater design
  + -1 more
Well pleased
Description of Work: Rick was very knowledgeable and offered cost saving options without sacrificing quality

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth V.
08/2017
5.0
home theater design
  + -1 more
Rick and his team arrived on time and did a bang up job. We even added a small piece of work to relocate an electrical plug in another room to account for a mounted tv to conceal the wires.
Description of Work: I had a closet with a few components that had central wiring. I wanted everything raised which required rerouting the wires and electrical plug up the wall. Rick and his team did a fantastic job and now it looks clean and professional. We can even use the closet now!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kim S.
07/2017
5.0
home theater design
  + -1 more
Excellent. He did a great job. Plan to have him return soon to troubleshoot some home networking issues.
Description of Work: Replaced existing sound bar with new sound bar.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

David M.
04/2017
5.0
home theater design
  + -1 more
It went great! Rick is very knowledgeable and attends to customer's needs in a very responsive manner. We appreciate his service!
Description of Work: Update in-home TV, stereo and electronic products

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Fred D.
02/2017
5.0
home theater design
  + -1 more
Wonderful service, on time, at promised cost. Cleaned up after himself when the job was completed...very professional!
Description of Work: Replacement of troublesome stereo/audio components and addition of a RC transmitter controller. He reduced heat generation in the systems cabinet so completely that we can finally close the doors to the console while we enjoy the video and sound. We can finally understand the dialogue from our smart TV. The bonus was when he came to scope out the job he fixed a subtle problem with our Internet WiFi that the TWC people had ignored. We love our new components and simply can't say enough positive things about Ric Allen and Creative Home Media.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from Creative Home Media LLC
Thank you Mr. [Member Name Removed] for taking time out of your day to post a review. I appreciate it. It was a pleasure working with you.

RICHARD M.
01/2017
5.0
home theater design
  + -1 more
Rick was very professional and courteous in his work. I would have been more pleased if the mount came with the tilt option for the price I paid but it was my fault for not clarifying that with Rick before the service appointment. Having said that I would definitely recommend him.
Description of Work: Rick helped me install a TV mount on a stone fireplace. The mount was provided for the price.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from Creative Home Media LLC
Mr. Mahanthi, I appreciate you taking the time to review Creative Home Media LLC. I would be more than happy to swap out the mount for a tilt option if this suits your needs better.

Andrew H.
12/2016
5.0
home theater design
  + -1 more
Rick arrived on time and was extremely helpful and professional. He did an incredible job installing the speakers then took his time explaining our system and answering questions.
Description of Work: Installed in-ceiling speakers and calibrated the receiver

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Danny L.
09/2016
5.0
home theater design
  + -1 more
Great, Very professional and timely. Avoided the serious headache it would have given me to do it myself.
Description of Work: Installed Flat Screen TV and set up all of my home audio/video devices.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dean P.
04/2016
5.0
home theater design
  + -1 more
.
Description of Work: Installed wireless speakers I kitchen and wired speakers on deck as well as a Samsung sound bar

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    6008 Charlton Oaks Dr, Waxhaw, NC 28173


    Service hours

    Monday:
    9:30 AM - 5:30 PM
    Tuesday:
    9:30 AM - 5:30 PM
    Wednesday:
    9:30 AM - 5:30 PM
    Thursday:
    9:30 AM - 5:30 PM
    Friday:
    9:30 AM - 5:30 PM

    Licensing

    Insured

    No License Required for Trade

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Stereo and Home Theater Systems,
    Home Automation

    FAQ

    Creative Home Media LLC is currently rated 5 overall out of 5.

    Monday: 9:30 AM - 5:30 PM

    Tuesday: 9:30 AM - 5:30 PM

    Wednesday: 9:30 AM - 5:30 PM

    Thursday: 9:30 AM - 5:30 PM

    Friday: 9:30 AM - 5:30 PM

    Creative Home Media LLC accepts the following forms of payment: Check,MasterCard,Visa
    Yes, Creative Home Media LLC offers free project estimates.
    Yes, Creative Home Media LLC offers eco-friendly accreditations.
    Yes, Creative Home Media LLC offers a 0% senior discount.
    Yes, Creative Home Media LLC offers emergency services.
    No, Creative Home Media LLC does not offer warranties.
    Creative Home Media LLC offers the following services: Design Sales Installation Service Of Resdential and Commerical Audio/ Video, CCTV, Home Automation,Lutron Lighting

    Contact information

    6008 Charlton Oaks Dr, Waxhaw, NC 28173


    Service hours

    Monday:
    9:30 AM - 5:30 PM
    Tuesday:
    9:30 AM - 5:30 PM
    Wednesday:
    9:30 AM - 5:30 PM
    Thursday:
    9:30 AM - 5:30 PM
    Friday:
    9:30 AM - 5:30 PM