Before buying the house in May of 2006, we spoke with Mr. Graves to make sure that the warranty on the waterproofing job was transferable. He assured us that that the lifetime guarantee was transferable (we also have this in writing). We have noticed water coming into the basement many times and have contacted Mr. Graves multiple times asking him to fix the problem. After standing me up at least two times in December, he finally did come out to the house (Dec 19), looked at basement and told us he would fix it (for free) within the week. Three months later, we have yet to hear from him, though we've tried calling him many, many times. Meanwhile, water is still coming into our basement whenever there is any significant amount of rain.
Description of Work: The previous owners of our house hired Aqua-seal to "waterproof" the basement of our 67 year-old house in October of 2005. Aqua-seal installed a French drain and a sump pump (both of which are still working), sealed the brick around the bottom of the house, and (I believe) also installed some exterior drains.
Rating Category
Rating out of 5
quality
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$3,650
MARY A.
02/2007
5.0
basement waterproofing
 + -1 more
The entire project went very smoothly. The work was done in a timely manner and did not exceed the estimate. Follow up was also performed to ensure drain was functioning correctly.
Description of Work: French drain installed in crawl space.
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Service Categories
Basement Waterproofing
FAQ
AQUA SEAL WATERPROOFING CO is currently rated 3 overall out of 5.
No, AQUA SEAL WATERPROOFING CO does not offer free project estimates.
No, AQUA SEAL WATERPROOFING CO does not offer eco-friendly accreditations.
No, AQUA SEAL WATERPROOFING CO does not offer a senior discount.
No, AQUA SEAL WATERPROOFING CO does not offer emergency services.
No, AQUA SEAL WATERPROOFING CO does not offer warranties.