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Keech Clean LLC (formerly Fiber Clean)

Carpet Cleaning

About us

My name is Dan Keech, and I’m the owner of Keech Clean: we clean carpets in the greater Raleigh area. I use state-of-the-art equipment, and my Deep Clean is the most thorough process in the industry. Nobody in Raleigh can get your carpets cleaner! I am so confident that you’ll be delighted with my cleaning service that I offer a 100% guarantee. If you’re not delighted, I’ll return immediately and do whatever is necessary to make sure you’re completely satisfied. If I don’t succeed, I’ll cheerfully refund the total cost of the job. So we’re the Raleigh carpet cleaning company you can hire with complete confidence.

Business highlights

18 years of trusted experience

Services we offer

We are the only company you need to call for your carpet needs! We clean carpets, repair and re-stretch them, and clean your upholstered furniture too. We specialize in repairing pet damage and removing pet odors from your carpet.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

5.018 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
0%
3
0%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-18 of 18 reviews

Jeffery P.
12/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Catherine T.
09/2015
5.0
carpet cleaners
  + -1 more
A very professional guy named Tony Costa showed up. He made us comfortable right away which was also portrayed by the phone call... Professionalism and all that word implies and comfort. Tony gave me his card and reviewed what I had ordered. As far as being on time he was not one minute early or late, I smiled as the bell rang and our clock said 1:00 exactly. They were booked to show up between 1 and 2:00. I took Tony through our carpeted areas, I was told on the phone what was included and Tony went very much above and beyond what I expected. To put it simply Tony and Dan Keec Carpet Cleaning clearly exceeded my expectations in every way. The price was very fair so in my gut I Expected them to attempt many add ons. In reality I showed him some tough spots and more problem areas and he never said anything about additional costs. Because my carpeting was newer Tony thought I may benefit from Scotchgard. I researched it and that was a good idea so I did get that at an additional price from what I listed above. The work and time to apply it made it a good value as well. Due to our physical health we cannot move very well. Tony assured us that my health was no problems. He also lifted and moved some heavy stuff, put in foam and plastic lifts to help areas under low furniture to dry. He left at 5:00 after 4 solid hours of very hard work dealing with 2 floors and many obstacles. Much of the carpet dried in 6 hours but areas with little or no air circulation took until morning to dry. The carpet looks and feels fantastic. I require to be down on the floor often and now it is back to being a happy and clean place. Also one of our three cats tends to vomit often... Like three times a week. Tony warned us about the acid in the vomit but every spot was removed like they never existed. My wife try's her best to clean these areas when we find them but sometimes a shadow of the stain remains. The shadows are gone now. I will definately use Dan Keech Carpet Cleaning pretty much yearly. They earned a customer for life! Rjt
Description of Work: I actually called by a recommendation by the place we purchased our carpet, then I checked them on Angie's List and they had an A rating. I called them and a human answered the phone! Sometimes that is half the battle lately. They cleaned our thick, under 18 month old carpeting. The carpet gets some tough use from 2 little grandchildren and 3 cats so 2 litter boxes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Jaime A.
01/2015
5.0
carpet cleaners
  + -1 more
Cleaned all rooms plus landing and stairs. My carpets have NEVER been so clean. I have used another so called no chemical carpet cleaning company in the past and Keech by far made that company look like a beginner in this industry, Keech will be the only company i will trust in cleaning my carpets in the future. THANKS KEECH!!!!!
Description of Work: Cleaned all rooms plus landing and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Seth C.
08/2014
5.0
carpet cleaners
  + -1 more
Overall great job. Very professional.
Description of Work: Great job - these folks were professional, on time, and priced right.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Heather O.
08/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Randy S.
08/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Dan came out himself and thoroughly cleaned the carpets. He was very knowledgeable and competent with carpet. We have 3 kids and 2 dogs with light carpet, and I was amazed that such nasty carpet could look like new again. In addition to cleaning the carpets, he also stretched the carpet in 2 rooms and you can;t tell the carpet from brand new carpet. He showed up on time and even called back 2 days later to make sure everything was good. He is not the cheapest guy in town, but you get what you pay for.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Florence W.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned all the carpeting and casual rugs in the house plus used protective spray to repel dirt. They worked constantly, were careful with the furniture and were very pleasant. I plan to use them again soon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RED D.
02/2014
5.0
carpet cleaners
  + -1 more
Dan was great. He was very professional and thorough. He provided black light images of all the damage the tenants created and explained all his procedures to my satisfaction.
Description of Work: Replace heavily pet stained carpets in my rental property

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,850

Fred J E.
02/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard M.
01/2014
5.0
carpet cleaners
  + -1 more
They were easy to schedule and very accommodating when I had to reschedule because the other contractors had not completed the painting on time. Dan and Mike showed up on time. They both worked extremely hard removing the stains from the carpet and furniture with great success. They were very professional and treated our home and belongings with great respect. I would not hesitate to hire them again.
Description of Work: Cleaned wall to wall carpets. They cleaned expensive area rugs and upholstered furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Janet S.
12/2012
5.0
carpet cleaners
  + -1 more
Great guy who provides a quality service.
Description of Work: I have used this provider more than once and have recommended him to anyone that asks about rug cleaning. He has cleaned my carpets and sofas. He does an excellent job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Nan S.
08/2012
1.0
carpet cleaners
  + -1 more
I told them I had some pet stains that needed some attention. Kevin is the man who came and when he arrived he said it would be an additional $345 and that he wouldn't guarantee that the carpet would be cleaned. He then said I just needed to replace my carpet. He was rude and I wouldn't recommend them to anybody.
Description of Work: They were supposed to clean my carpets for a rate of $140.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
punctuality
4.0


Response from Keech Clean LLC (formerly Fiber Clean)
I am very distressed that this prospective customer had such a negative experience with my company. If she had engaged our services, I would offer a refund. She got an in-person quote for pet damage repair, and we have obviously communicated poorly in this process. As a result, I have changed my office’s telephone procedure to ask every client if they have pet damage, and to explain that carpet cleaning, and the prices listed on the website, do not include pet damage remediation. Pet urine often soaks the pad and can even cause damage to the subfloor. Simply cleaning the carpet does not fix this—urine in the pad will just wick up through the carpet, and the both the odor and the visual damage will return. We handle pet damage with the following three procedures, depending on the extent of the damage. There are videos and descriptions on my website: http://keechclean.com/urine-damage/ 1. In cases where the damage is limited to small areas, (<5 square feet each), we can usually treat the pad through the top of the carpet. We put an oxidizer through the carpet, let it sit in the pad for a while, then remove it (along with broken down byproducts of urine) with a water claw. This is the least expensive option, and the most frequently recommended. 2. With more extensive damage, we may have to pull back the carpet, replace the pad, replace tack strips, and seal the floor. Then, we clean and treat both sides of the carpet. We will recommend this when there is damage to the floors, pad is saturated, or when urine damage covers a very large area. Depending on the area affected, this can cost up to about half the cost of replacing the carpet. 3. Sometimes the damage is too extensive to repair. If this is the case, we will need to replace the carpet and pad (in addition to sealing the floor and sealing or replacing the tack strips). This is the most expensive option, and the rarest recommendation. We realize that not everyone wants to replace their carpet in order to get rid of pet damage, so we always try to give our clients less aggressive options. It’s true that if the carpet needs to be replaced to solve the problem, a lesser solution may have less-than-perfect results. We try to give a precise and realistic description of what results a client can expect, but the best way to see is to get a sample of our work. Tom was the one who handled this quote, and it sounds like he did not communicate this gracefully. He should have offered to demonstrate (free of charge) exactly what he was going to do on a small area, so the client could evaluate the results and make the decision based on this evaluation.

Elizabeth W.
08/2012
5.0
carpet cleaners
  + -1 more
Tom and Wes called as they grew close and were right on time. They gave me options and explained the process. Were thrilled to have clean carpet.
Description of Work: Carpet cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Kevin B.
05/2012
5.0
carpet cleaners
  + -1 more
The work was done quickly, done very well and we were completely satisfied. Plus, Dan is a great guy to work with.
Description of Work: This was our second time using Dan's service. He had previously cleaned our guest bedroom, hall and stairs. This time we had him clean our master bedroom and closet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Deborah P.
02/2012
5.0
carpet cleaners
  + -1 more
He did not pull out the sofa, but the work was good.
Description of Work: Dan cleaned the carpet.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

AMY D.
07/2011
5.0
carpet cleaners
  + -1 more
Great! Dan was friendly and informative during the estimate process. He gave me a two discounts: one for Angie's List and one since the house was empty. He did the work himself and reviewed any stains he could not remove afterwards. My carpet looked like new! He also supplied with a stain remover solution for any future spills.
Description of Work: Fiber Clean cleaned the carpets in my home prior to moving in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$194

Janet S.
01/2011
5.0
carpet cleaners
  + -1 more
My phone call was promptly answered and an appointment was made. The work was great. A great deal of attention to detail was used and I am very satisfied with the service. I would use again.
Description of Work: Cleaned 2 bedrooms, landing, a sofa and the cushions from another sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$253

GAIL M.
05/2010
5.0
carpet cleaners
  + -1 more
We called Dan to do so emergency carpet cleaning, Dan responded very quickly and saved the day. Dan worked diligently to perform one of the best jobs we have ever had. Not only is Dan knowlegeable about the carpet cleaning business, he is extremely pleasant and trustworthy to have in your home. We would trust him to clean our carpets again, even if we were not at home. For anyone needing carpet cleaning, you owe it to yourself to call Dan, you will not be disappointed.
Description of Work: Emergency carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    6132 Riverside Dr, Wake Forest, NC 27587

    http://www.keechclean.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 8:00 PM
    Tuesday:
    9:00 AM - 8:00 PM
    Wednesday:
    9:00 AM - 8:00 PM
    Thursday:
    9:00 AM - 8:00 PM
    Friday:
    9:00 AM - 8:00 PM
    Saturday:
    9:00 AM - 8:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning

    FAQ

    Keech Clean LLC (formerly Fiber Clean) is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 8:00 PM

    Tuesday: 9:00 AM - 8:00 PM

    Wednesday: 9:00 AM - 8:00 PM

    Thursday: 9:00 AM - 8:00 PM

    Friday: 9:00 AM - 8:00 PM

    Saturday: 9:00 AM - 8:00 PM

    Keech Clean LLC (formerly Fiber Clean) accepts the following forms of payment: Check,MasterCard,Visa
    Yes, Keech Clean LLC (formerly Fiber Clean) offers free project estimates.
    Yes, Keech Clean LLC (formerly Fiber Clean) offers eco-friendly accreditations.
    No, Keech Clean LLC (formerly Fiber Clean) does not offer a senior discount.
    No, Keech Clean LLC (formerly Fiber Clean) does not offer emergency services.
    No, Keech Clean LLC (formerly Fiber Clean) does not offer warranties.
    Keech Clean LLC (formerly Fiber Clean) offers the following services: We are the only company you need to call for your carpet needs! We clean carpets, repair and re-stretch them, and clean your upholstered furniture too. We specialize in repairing pet damage and removing pet odors from your carpet.

    Contact information

    6132 Riverside Dr, Wake Forest, NC 27587

    http://www.keechclean.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 8:00 PM
    Tuesday:
    9:00 AM - 8:00 PM
    Wednesday:
    9:00 AM - 8:00 PM
    Thursday:
    9:00 AM - 8:00 PM
    Friday:
    9:00 AM - 8:00 PM
    Saturday:
    9:00 AM - 8:00 PM