HOME DEPOT

Hardware & Home Improvement Stores, Appliance Sales and Installation, Window Treatments,

About us

The Home Depot is a home improvement specialty retailer with stores in all 50 states, the District of Columbia, Puerto Rico, U.S. Virgin Islands, 10 Canadian provinces, Mexico & China. Departments : Appliances, Bath, Building Materials, Décor, Doors & Windows, Electrical, Flooring, Kitchen, Lighting & Fans, Lumber & Composites, Outdoors, Paint, Plumbing, Storage & Organization, Tools & Hardware.

Business highlights

46 years of trusted experience

Reviews

4.310 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
20%
3
10%
2
20%
1
0%


Rating CategoryRating out of 5
quality
4.3
value
4.8
professionalism
4.2
responsiveness
4.1
punctuality
4.5
Showing 1-10 of 10 reviews

Jeffery P.
06/2016
5.0
home improvement stores
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Bonnie P.
05/2015
5.0
buying services, home improvement stores
  + 0 more
They have a good selection. The quality was great. They were better than another hardware store customer service-wise.
Description of Work: I bought lawn and gardening supplies.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Greg B.
02/2014
4.0
replacement windows
  + -1 more
They are actually better than I expected. They are easy to deal with, easy to get hold of. They were some issues, but they did work them out. It looks a little bit of time, when they first installed the few windows that were wrong or one was broken so they have to install those. It has been a few weeks later, a little longer than I wanted but the job was really well done. We are happy with them.
Description of Work: I used the services of Home Depot to replace our windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$12,000

Jeff D.
02/2014
3.0
window treatments
  + -1 more
I expected the representative to present us with several different options of windows that they carry in their showroom but that's not what happened at all. Instead, when the salesman showed up, I was told that Sequel windows were the only windows Home Depot installed so this was the only window he had with him and the only window that he gave us an estimate for. I had requested an estimate to replace all of our double-hung windows, the bay window in our kitchen, and the patio door leading onto our deck. After agreeing to do so he then proceeded to estimate just the replacement of the double-hung windows. After reviewing the Sequel windows online we decided that Sequels were not the brand of windows we wanted installed in our home.
Description of Work: While visiting the Home Depot store on Retail Drive we requested a home visit in order to get an estimate on replacing all the windows in our home.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$12,000

Pooja B.
09/2013
4.0
window treatments
  + -1 more
It was okay and they were the cheapest. We had plenty of options and they tried to work within our means.
Description of Work: I used Home Depot to install new blinds.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Jennifer B.
06/2013
2.0
appliance sales
  + -1 more
He was very short, and borderline rude. He acted like the job wasn't big enough and his time was too valuable for how small the job was.
Description of Work: I called to inquire about a roof on a barn.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

julia f L.
06/2012
5.0
replacement windows
  + -1 more
They were prompt to come and give an estimate and there was no pressure to buy. In addition the installer came out to double check the measure measurements before the final order was placed. The only complaint although minimal is the project manager I had to contact them three times to get a date for the installer to do final measurements and to confirm that the original install date was still good as it was made two weeks out. The most impressive thing was I couldn't believe how fast they worked because within an 1 and half they had ripped out 10 of the 17 windows and had the new ones in. By lunch all they had left to take out and install was 3 windows and to put the final trim and caulk up. They were completely done and cleaned up and even showed me how to use the windows by 4:30 pm.
Description of Work: Used Home Depot to get 17 replacement windows for our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

CONNIE H.
09/2007
5.0
appliance sales, home improvement stores
  + 0 more
I knew I wanted a refrigerator with the freezer on the bottom and double doors up top. The sales person at Home Depot showed me their selection and helped me choose the one I wanted. They did charge for delivery but will give it back to me in a rebate. They hooked everything up fine and it is working. I saved enough money because of a sale they were having to purchase the 4-year extended warranty.
Description of Work: I bought a Maytag refrigerator from Home Depot. They delivered it and installed it, removed the old refrigerator and hooked up the ice maker.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

06/2006
5.0
ceramic tile
  + -1 more
WE HAVE USED HOME DEPOT FOR YEARS AND NEVER HAD ANY TROUBLES WITH THEM THEY DO WHAT YOU LIKE AND WHAT YOU WANT THEM TO DO AND IF YOU HAVE ANY PROBLEMS THEY WILL FIX IT.
Description of Work: THEY INSTALLED THE CERAMIC TILE THAT WE BOUGHT FROM THEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

06/2006
2.0
doors
  + -1 more
THEY CAME OUT TO PLACE MY EXTERIOR DOOR, AND THEY CUT THE OPENING TO WIDE. THEN THEY TRIED TO FILL THE OPENING WITH PUTTY. IT LOOKS REALLY BAD. THEY ARE SUPPOSED TO REDO THE WHOLE DOOR AND OPENING, BUT HAVE NOT YET.
Description of Work: THEY REPLACED AN EXTERIOR DOOR FOR ME.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0

Yes, I recommend this pro
$500

    Contact information

    11915 Retail Dr, Wake Forest, NC 27587

    www.homedepot.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardware & Home Improvement Stores,
    Appliance Sales and Installation,
    Window Treatments,
    Windows,
    Doors,
    Buying Services,
    Ceramic Tile,
    Lawn and Yard Work,
    Countertops and Backsplashes

    FAQ

    HOME DEPOT is currently rated 4.3 overall out of 5.
    No, HOME DEPOT does not offer free project estimates.
    No, HOME DEPOT does not offer eco-friendly accreditations.
    No, HOME DEPOT does not offer a senior discount.
    No, HOME DEPOT does not offer emergency services.
    No, HOME DEPOT does not offer warranties.

    Contact information

    11915 Retail Dr, Wake Forest, NC 27587

    www.homedepot.com