Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Great Appliance Repair

Appliance Repair, Appliance Repair - Small

About us

Appliance Repair in Wake Forest and Raleigh. Most major brands of washers, dryers, refrigerators, dishwashers, stoves, ovens, and microwave ovens are serviced. As low as a $39.95 service call in south Wake Forest and North East Raleigh. Low labor rates. Residing in and serving Wake Forest and Raleigh since 2002.

Business highlights

23 years of trusted experience

Services we offer

Refrigerator Repair, Washing Machine Repair, Dryer Repair, Stove and Oven Repair, Microwave Oven Repair, Dishwasher Repair. Ice makers in Refrigerators.

Services we don't offer

Small appliances such as mixers, toasters, and vacuum cleaners. No ice machine repair.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

5.011 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-11 of 11 reviews

Robert B.
02/2018
5.0
appliance repair
  + -1 more
Steve was excellent. His price for replacing a garbage disposal was $180 less than my plumber's price. And while it turned out that my 15 year old refrigerator couldn't be repaired because the circuit board was no longer manufactured, he performed a diagnostic at a reasonable price and did all he could to fix it. I'll use him from now on for all my large appliance repairs.
Description of Work: Garbage Disposal Replace / Refrigerator Diagnostic

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Liz M.
11/2017
5.0
appliance repair
  + -1 more
Excellent.
Description of Work: Appliance repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Gretchen H.
07/2017
5.0
appliance repair
  + -1 more
We were very happy with all work that was done. Will use again.
Description of Work: Washing machine did not work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pearl S.
01/2017
5.0
appliance repair
  + -1 more
The part to replace on the dryer was to expensive so the tech advised me to got to Loews to get the part.
Description of Work: They came out to fix the dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$64

Martha M.
12/2016
5.0
appliance repair
  + -1 more
Repaired quickly
Description of Work: Repaired problem with defroster in refrigerator freezer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Lynette W.
12/2014
5.0
small appliance repair
  + -1 more
Although cost seemed a little high, it was certainly far less expensive than replacing the microwave and wall oven!
Description of Work: Very professional. Was able to determine by email whether he was going to be able to service my microwave. (Microwave and oven have single control panel.)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Penelope A.
06/2014
5.0
appliance repair
  + -1 more
The service call went very smoothly and I was very appreciative of the excellent customer service offered by Great Appliance Repair.
Description of Work: The auto load sensing electronic module was replaced as a result of Great Appliance Repair's diagnostic results. Great Appliance Repair went to great lengths to provide excellent customer service by assuring that the part needed was picked up at the warehouse and installed the same day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$227.26

Jennifer C.
04/2013
5.0
appliance repair, small appliance repair
  + 0 more
I contacted Steve at Great Appliance Repair because our refrigerator was no longer cooling. He knew what the problem was before he came out, had the parts he needed to repair it with him, and he had our refrigerator working again within 30 minutes! Very knowledgeable, professional, and friendly. So thankful we didn't have to go out and spend over $1000 on a new refrigerator! I wouldn't hesitate to contact him with any appliance repair issue we might have in the future. :)
Description of Work: I woke up one morning and our refrigerator was no longer cooling, and the freezer was thawing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Pearl S.
02/2013
5.0
appliance repair
  + -1 more
Steve was right on time and very professional. He was able to explain every step of the process. He found a big ball of lint clogged up in my exaust vent. He was able to fix the dryer and get it working again. He also tested my dryer air flow and wanted to find out what exatcly stopped my dryer from working.
Description of Work: My dryer in the laundry room had stopped working. He had to replace thermo over load and test dryer vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$107.96

Tiffany F.
06/2012
5.0
appliance repair
  + -1 more
They were very quick to respond when I called to make an appointment. They were able to come out the next day and do the work. From what I had seen, their prices were fairly reasonably. They were very efficient and go the job done right away.
Description of Work: Great Appliance Repair repaired my dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Jenny R.
02/2012
5.0
appliance repair
  + -1 more
Great. I don't know that most repairmen would have figured out the source of the issue.
Description of Work: Figured out a confusing problem with my refrigerator, knew about my particular refrigerator model having this particular problems. He removed back wall, removed ice buildup from fan, repaired icemaker leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89.9

    Contact information

    8601 Reindeer Moss Dr, Wake Forest, NC 27587

    www.GreatAppliance.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Repair - Small

    FAQ

    Great Appliance Repair is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 5:00 PM

    Tuesday: 8:30 AM - 5:00 PM

    Wednesday: 8:30 AM - 5:00 PM

    Thursday: 8:30 AM - 5:00 PM

    Friday: 8:30 AM - 5:00 PM

    Saturday: Closed

    Great Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, Great Appliance Repair does not offer free project estimates.
    No, Great Appliance Repair does not offer eco-friendly accreditations.
    No, Great Appliance Repair does not offer a senior discount.
    No, Great Appliance Repair does not offer emergency services.
    Yes, Great Appliance Repair offers warranties.
    Great Appliance Repair offers the following services: Refrigerator Repair, Washing Machine Repair, Dryer Repair, Stove and Oven Repair, Microwave Oven Repair, Dishwasher Repair. Ice makers in Refrigerators.
    Small appliances such as mixers, toasters, and vacuum cleaners. No ice machine repair.

    Contact information

    8601 Reindeer Moss Dr, Wake Forest, NC 27587

    www.GreatAppliance.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM
    Saturday:
    Closed