Casey Services HVAC Inc

They came to make sure the system is working. I pay a contract every year. I've been using them for awhile.

They do work every year; they come out and check our HVAC units every year. I recommend them.

Those guys were great. Something that was supposed to take 6 hours they did in 30 minutes. They were in, did the work and out. They were super nice. Based on my experience with them I would call them back in a heartbeat. They were here at the exact minute they were supposed to show up. They were prompt,. They did the work in a 12th of the estimated time and they did extra work.

We have used them for several years now. We have three HVAC units here at the house. Their prices are always reasonable, and they are very prompt. We normally get the same employees out to our house to do the work, so we trust them a lot.

The company was quickly able to send out a technician to diagnose and perform the necessary work. Harry is a definite asset to the company! He arrived early, and was courteous and efficient. Will be my first choice for future HVAC repairs!

I called and Chris came out. The technician was fantastic. He took care of the repair and he made recommendations for how we can prevent it from happening in the future.

The cost of service was part of the contract. They are always prompt, give you a full explanation of what they see or what they have done, and just very easy to work with. I would say that they are very reasonable and competitive from what I know.

Called them to come out and look at 1st floor ac unit that was not cooling like it should. Notice the 1st floor of my home was only cooling to 76, while the 2nd floor was cooling to 74, even though it was 90 + outside it should still cool at least 20 degrees, Called Casey Services HVA, asked receptionist how much it would cost for them to come out and look at the system to tell me where the problem was. She said it would be $89 to come out and run diagnostic on it. Ok, that sounds fair, they are a local business. Service worker comes out in ripped pants, hooks up gauges to unit, says it's low on coolant. Coolant is $100 for 1st pound and 90 or 95 after that. Asked how much coolant it would take, probably 10 or 11 pounds. Let me also say, it was blowing cool air, but not enough to cool my house 20degrees. basically I could spend a 1K to fix nothing, How much is it to fix the problem. He said he could put nitrogen in it to find the leak, but then I could not use my air conditioning. Can't you find the leak without making my system unusable so that I am not without air if we need to order parts, since it is most likely the evaporator coil? He goes to the truck and I go inside just to check to see if the 90-100 per pound price is reasonable, next thing I know, he has some kind of sensor thing for detecting leaks and is telling me the evaporator coil is bad, Ok! I need an estimate and time frame on replacing it. estimate is just over $1,600. Ok then he show me the bill, - $89 diagnostic, $89 leak test and $71 to add NITROGEN pressure test ($89 Diagnostic, costs me $249 and leave my unit unusable while waiting to replace evaporator coil), Decided if the estimate works like the diagnostic charge, who knows how much I'll end up being charged. Ok, so I come inside after paying they guy, MY AC is set to run, so AC unit is on, not just the fan, and nitrogen is running through my system, which I was told not to do, Maybe he needed to do it for a test, but he should have set it back or told me. So I did call another company for a second opinion, They come out, said my system is overcharged now, run a leak test and say I need a new evaporator coil as expected. The second company that came out, not Casey, charged me $79 for diagnostic which included diagnosing and leak test and finding the problem. Gives me a quote which is a little more, but they stuck to their word on the diagnostic, So the other Company has me on the schedule, but in the mean time, NO AC on my 1st floor because my system now has nitrogen in it..

Nothing but rave reviews from me!!!! We have been without HVAC since mid February because of a lightning strike. At first we didn't realize that it was something that was covered by insurance so we beat around the bush a little. We found someone......long story short. When he realized he had ordered the wrong size units, I think he just bailed on us. Casey services came out the same day the other guy bailed. From the time our insurance said okay to their quote (which was only a couple of hundred dollars more than the other guy who was going to give us smaller units), it was a week to getting them in and started up! Contracts signed, materials ordered, and installed! The tech guy was here tonight (Friday) from 5:00 to 6:00 to make sure we had air over the weekend. Two 14 Seer units! I am loving how my house is cooling down!!!

The service man arrived on time checked the system, changed the filters and then washed the grate covering the filter.

Always on time, class employees. Never too busy to answer questions or explain the "ways"

We replaced two heat pumps that were 13 years old and were becoming problematic. Casey quoted a fair price, installed the new equipment as promised and were extremely professional. We've been using them for 10 years and we've always been completely satisfied.

Very well. Did exactly what they said they would do. Very pleased and will use them again.

The Casey agent was very professional over the phone and the service technician arrived as scheduled. On the spring visit, he checked the start capacitors for the two condensers (outdoor) and air handlers (indoor) and found one was failing (I later verified it was defective). He had a spare on the truck and replaced the bad capacitor ($109); pricey but cheap compared to a service call. He checked the Freon pressures and temperatures on both systems and found one was a pound low (as I suspected). He added a pound of R22 ($80). On the second (fall) visit the technician found all voltages, pressures, etc were still in spec but he also found a frayed wire which he re-insulated and rerouted to prevent fraying. He carefully recorded all the amperage readings, capacitor readings, freon pressures, temperatures, etc (both visits) and left me a copy of this data; very professional, IMO, and a good baseline in case of future problems. I did not have a checklist of the specific services included in the service agreement but I did notice that the technician did not blow out the condensate drains and did not clean any coils (indoor or outdoor). I don't know if these are considered routine actions in this area but HVAC folks in FL always blew out the drains and usually cleaned the coils. Overall, I think they did a good job at a fair price.

Appointment was scheduled between 9 and 11. Technician called at 9 to make sure I was home and arrived promptly. He explained everything to me as he did an inspection on the heat pump. Recommended replacing the blower capacitor since it was working at less than 50%. I ask about a service contract and he explained it to me. I purchased the contract to have them inspect it twice a year. I was extremely satisfied with the service and technician and would recommend Casey's to anyone needing service.

We just moved into a house and the heat pump was running all the time.

Everything went well as usual. I have used Casey Services for some time, and it communicates well, does good work, and charges a fair price.

This company installed the original Goodman equipment in our home for the builder which was confirmed by several other local HVAC contractors. This contractor was requested to come and give an estimate on American Standard equipment to replace the Goodman equipment which was improperly installed and has failed several times in its 6 years in service costing several thousand dollars to repair. Casey Services would not return my calls and the receptionist indicated they would schedule a time and never did so. They indicated they were busy and would call back but never did so. Perhaps they are ashamed of the quality of work they did the first time and don't want to deal with correcting it even though I am willing to pay for an entire new system. I would not use this company. They are unresponsive.

This was a weekend call. The technician responded in a very timely manner. Luckily the part that was needed was on his truck. He replaced the part quickly.

The technician came to my door and put covers over his shoes before coming in. He then went upstairs to the attic to check that out and then went outside to the unit. He repaired a wire that had burned and then he checked the freon in the AC portion. He was very prompt and very professional. They did all of this in one visit so there wouldn't be a separate service charge for checking out the problem with my heat!

Very please with the professionalism, detail, and time spent with the customer. Signed a Maintenance Agreement for future work. Had read the reviews and ranked best in the area for HVAC service. So far - very pleased.

They provided me with a free estimate. Their estimate was definitely reasonable. I had an estimate in a very timely response. I had the estimate on the next day that I called. The sales representative that came out was very professional, friendly and thorough. They actually had something that was almost like a computer set up in their vehicle. So, they were able to give a full print out that included everything in an itemized list and that was helpful.

Justin was very punctual and efficient. Since the instalation no more hot rooms when doors are closed. Great job. I will definitely use again. Actually considering an upgrade to Geothermal and will check with them first.

It went very well. It was an urgent call and they scheduled to come out within an hour! They called before they came and worked for two hours nonstop until they had the unit working again.

The rental property is pretty big and I didn't want to have any problem on it. It was part of the summer check-up. The work done was fine but then, the property is just 6 years old and things are in pretty good order. I think I got a discount from Angie's List to find them and they gave me the discount. They showed up on time. They were very cordial and were local and that's what I wanted. They were on time and they didn't give me any problem. They did what they were supposed to do and that's what I wanted. I think the price was cheap.