The night before the appointment, Mr. Rios called to let me know that samsung was offering free repairs for certain models of samsung machines included in a voluntary recall. He checked my model and serial number, and mine qualified. I didn't know about the recall
Description of Work: I scheduled appt to have my samsung top washer repaired because the machine stopped mid cycle due to code "de" unbalanced load. This happened numerous times
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Kimberly W.
04/2016
5.0
appliance repair
+ -1 more
unknown
Description of Work: Mr. Rios was very professional. He had to call the manufacturer to determine exactly what the problem was after he discovered that the board was blown. Our refrigerator has 3 fans so it took a little extra time to determine which was bad. It was not an easy job time wise, but he took the time to do it and do it right. We will recommend him and will use his services in the future.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$355
James D.
05/2015
5.0
appliance repair
+ -1 more
unknown
Description of Work: It took him about an hour and a half. The dryer appliance was difficult to get to and the heating element was even more difficult to get to. He was honest and creative in getting to the problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Steven W.
03/2015
5.0
appliance repair
+ -1 more
Water was occasionally leaking from washer but not all the time. Richard explained load size, cleaning the machine, and use of detergents. He knows his buisness!
Description of Work: Diagnosed leaking problem and advised how to correct the situation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Will T.
04/2014
5.0
appliance repair
+ -1 more
unknown
Description of Work: Richard was very courteous on the phone and promptly returned all of our calls. He was willing to work with our schedules and called us 30 minutes prior to arriving. He explained in detail what he would be repairing and the cost. He is repairing a free standing ice maker, and while he was at our home, he repaired another ice maker problem for no charge.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Steven W.
01/2014
5.0
appliance repair
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Heather M.
12/2013
5.0
appliance repair
+ -1 more
Very pleased. Will use him again!
Description of Work: Richard worked me in on a Saturday and fixed my dishwasher after another appliance service had told me it could not be fixed. He was efficient and fair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Aaron C.
07/2013
5.0
appliance repair
+ -1 more
I called Richard's Appliance Repair and they took the time to diagnose the problem as accurately as they could over the phone and told me the price for the service visit as well as the two possible repairs that could be needed. They returned my calls, answered all my questions and when the service was provided it was quick and he was very professional. I would recommend Richard's Appliance Repair to anyone and I will definitely use them again for any future services!
Description of Work: Serviced my GE refridgerator
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$255
Jerry C.
03/2013
5.0
appliance repair
+ -1 more
Arrived on schedule, quickly diagnosed the problem, did the appropriate repair, and got the dryer going again. Seemed to be very knowledgeable and professional. Would definitely recommend this company.
Description of Work: Repaired 7 year old Kenmore electric dryer that had an electrical problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Kate G.
01/2013
5.0
appliance repair
+ -1 more
My description above explains how it went overall, which was great!
Description of Work: My washing machine started to leak water the evening before and was filling up with soap suds at the end of a cycle. I also smelled a faint burning smell. I called the next morning at 8am and the very friendly receptionist new exactly what to ask and made sure I was seen that afternoon. It was very important since my son had a stomach bug and I HAD to do laundry no question. Richard was very prompt and friendly and discovered that I had a build up of soap and debris causing the water to over flow. He cleaned it all out and gave a very helpful description of how much soap I should be using and several other helpful tips. The price is what I expected for a service call and it saved me from getting a new washer which made me ecstatic! I will definitely use him again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
charles S.
01/2013
5.0
appliance repair
+ -1 more
We had a great experience working with Richard's Appliance Repair. They were very responsive. Scheduling was efficient and Richard showed up right on time. He diagnosed the problem quickly, had the appropriate parts with him so he was able to remedy the problem immediately. We were billed what we felt was a fair price, comparatively for other service calls we had quoted, and would recommend his services in the future.
Description of Work: Diagnose and repair water line leaks on our LG refridgerator
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Service Categories
Appliance Repair
FAQ
RAR-Richard's Appliance Repair is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
RAR-Richard's Appliance Repair accepts the following forms of payment: Check
No, RAR-Richard's Appliance Repair does not offer free project estimates.
No, RAR-Richard's Appliance Repair does not offer eco-friendly accreditations.
No, RAR-Richard's Appliance Repair does not offer a senior discount.
No, RAR-Richard's Appliance Repair does not offer emergency services.
No, RAR-Richard's Appliance Repair does not offer warranties.
RAR-Richard's Appliance Repair offers the following services: Major appliance repair