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B & B Appliance Service

Appliance Repair, Heating and Air Conditioning

About us

Owner operated. No subs. Charged determined by the job. Travel charges may apply. Mailing address: PO BOX 2835, Hickory NC 28603

Business highlights

55 years of trusted experience

Services we offer

Appliance repair, heating, air conditioning & refridgeration


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.914 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
0%
3
7%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-14 of 14 reviews

Dallas G.
12/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Ice maker died. Mr. Rice showed up and diagnosed the problem. Installed a new ice maker that afternoon that works perfectly. Highly recommend.
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael P.
07/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Larry F.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed dishwasher door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

James D.
12/2014
5.0
appliance repair
  + -1 more
We are following up on that information.
Description of Work: Had to go under the dryer by removing the front part of the pedestal to get to the dryer vent. Repaired the connection after checking flow of exhaust. Removed lower part of the dryer and replaced the dryer elements. Suggested we vent differently. Checked our refrigerator. Informed us that it was on recall for a number of problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149.68

Dallas G.
05/2014
5.0
appliance repair
  + -1 more
It went extremely well. I had a freezer that was in the process of dying, and the guy showed up. It doesn't get any better than that. When we first called this morning, they said he will come but between 4:30/5 this afternoon. Then around 10:30 am they had a cancellation and called to see if he could come then. This is worth noting. His card is on my refrigerator, and I will use him in the future.
Description of Work: Freezer repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105.71

Rodney W.
03/2013
5.0
appliance repair
  + -1 more
Called at 1:30PM, he was here and had the job completed by 3PM the same day
Description of Work: Replaced the fan motor in my refrigerator. .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Michael P.
03/2013
5.0
appliance repair
  + -1 more
Was prompt and thorough. Did a good job. Would use again in a heartbeat
Description of Work: Replaced circuit board on my fridge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$229

Thomas W.
08/2012
5.0
appliance repair
  + -1 more
Description of Work: Our 10 year old clothes washer was leaking. We didn't want to replace it because it is part of a stacked unit and we didn't need a new dryer. B&B determined there was a hole in the tub and were able to patch the tub. The washer is working perfectly. We've used them before and have always been completely satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Jean T.
08/2012
5.0
appliance repair
  + -1 more
They were very pleasant and considering the distance they came to our location which is very remote, we though their charge was more than reasonable
Description of Work: They were quick to come and repair our dryer. Finding quarters in the pump they handed them to my husband and informed him that our dryer wasn't coin operated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Joe C.
07/2012
5.0
appliance repair
  + -1 more
Dishwasher failed on Saturday at noon. I called B and B Appliance and Mike was here before 4 PM.Part wasn't available monday, but he got it and installed it on tuesday.Neat, clean work. Friendly, professional worker.
Description of Work: Repaired dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

David P.
02/2012
5.0
appliance repair
  + -1 more
They were awesome! They ordered the parts and had everything fixed by Christmas. Communication was excellent. If the need arises I would use them again.
Description of Work: We had a washer problem a week before Christmas. We had to replace the drum seal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Richard D.
01/2012
3.0
appliance repair
  + -1 more
I have a rental unit and the dishwasher was making an awful noise. They came out to look at it and it was just a plastic straw that was lodged in it. They charged a service fee that should have been less expensive than it was for the 5 minutes that they were there. If they would have charged less I would have been happier.
Description of Work: This was for appliance repair.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$75

Joe C.
06/2011
5.0
appliance repair
  + -1 more
They cleaned the coils, adjusted the freon level and tested the system. Quick and pleasant.
Description of Work: I noticed that the freezer contents were melted on Sunday evening. I called & left a message on their machine. They called back at 8:30 AM on Monday morning. They got here at 9:45 AM on Monday morning. Repairs completed by 10:15 AM on Monday morning. Two very pleasant & professional gentlemen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

LORI L.
02/2010
5.0
appliance repair
  + -1 more
I called B and B after another company came out and said they didn't know what was wrong and they would be back in 5 days to do another check with the correct equipment. I called around 3:00PM and Michael was at our house in about 1 hour. He also needed more equipment, but, came back with it in about 45 mins. and that evening he put in freon and ordered a new fan. On Saturday around noon, he came back to see if the freon was working. He was ready to do more investigation if not. It was working and he came back on Tuesday and installed the fan. We were so happy to not be without a refrigerator for several days and he charged less for the service call than the previous company that didn't even figure out the problem.
Description of Work: Spent quite a long time trying to figure out why the refrigerator stopped cooling. Added freon, ordered and later replaced the fan and checked day after putting in freon to see if it was cooling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

    Contact information

    9320 Reepsville Rd, Vale, NC 28168


    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 1:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Heating and Air Conditioning

    FAQ

    B & B Appliance Service is currently rated 4.9 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 1:00 PM

    B & B Appliance Service accepts the following forms of payment: Check,MasterCard,Visa
    No, B & B Appliance Service does not offer free project estimates.
    No, B & B Appliance Service does not offer eco-friendly accreditations.
    No, B & B Appliance Service does not offer a senior discount.
    No, B & B Appliance Service does not offer emergency services.
    No, B & B Appliance Service does not offer warranties.
    B & B Appliance Service offers the following services: Appliance repair, heating, air conditioning & refridgeration

    Contact information

    9320 Reepsville Rd, Vale, NC 28168


    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 1:00 PM