Description of Work: Move service from one address to another
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Suzanne R.
07/2014
4.0
internet service, landline phone service
 + 0 more
Occasionally the internet connection seems to go down even though the modem always indicates that everything is alright. If I reset the modem it usually works again. This does not happen very often.
Description of Work: I get a DSL internet connection and limited phone service. I can accept any number of incoming calls from anywhere, but can only dial local numbers.
Rating Category
Rating out of 5
quality
4.0
value
4.0
Yes, I recommend this pro
$45
PAMELA M.
03/2014
2.0
landline phone service, internet service
 + 0 more
I don't particularly care for them. They are pricey. The service goes down a lot of times and you may not get it back for a day or two. It is one of those companies that you have to watch because they will add in some charges here and there as well as hidden fees. I did call them about my internet a couple of times and they kept telling me to hit the reset button and unplug everything but it still was not working. I pay $60 just for a basic phone line and internet, no caller id, call back or any of that fancy stuff, so I thought that is a little pricey. One other thing I don't appreciate is that I changed my name, I dropped my married name and went back to maiden name but they will not put it on my account. They were telling me I would need to go to their office and show them an id but it was a piece of cake doing that on my driver's license and everywhere else. I even had to tell them one day to cancel my services if they can't correct my name. I wouldn't use them again if I had another option.
Description of Work: I use Windstream Communications for telephone and internet services.
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Service Categories
Phone Service - Landline,
Internet Service
FAQ
Windstream Communications is currently rated 4 overall out of 5.
No, Windstream Communications does not offer free project estimates.
No, Windstream Communications does not offer eco-friendly accreditations.
No, Windstream Communications does not offer a senior discount.
No, Windstream Communications does not offer emergency services.
No, Windstream Communications does not offer warranties.