About us
Business highlights
35 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Warranties
YesSenior Discount
2%
Emergency Services
YesAccepted payment methods
Reviews
5.07 Reviews
Showing 1-7 of 7 reviews
Brian C.
03/2017
plumbing, water heater repair
 + 0 moreit went great...it was on new years eve....so the cost was extremely high dollar...but i guess the price you pay for a leak on a holiday....
Description of Work: fixed a leaking pipe
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$250
Vickie L.
08/2016
water heater repair
 + -1 moreunknown
Description of Work: Brent was very efficient and knowledgeable but very expensive.
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
David E.
03/2016
water heater repair
 + -1 moreA++ Service. Brent showed up when he said he would. Very quick, and promptly. Did excellent work. Added other options to my install for a very good price. I will use Brents' services again, and highly recommend to anyone wanting a "Perfect" Job. Well Done.
Description of Work: Replaced broken pipes due to freezing. Full water pipe replacement.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
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Yes, I recommend this pro
$1,500
MARK B.
02/2016
water heater repair
 + -1 moreI called Brent on Friday evening when I got home from work and found a puddle of water around my water heater. A brief examination, by me, showed it to be a leaking connection on the water-in line where it connects to the heater. Scheduling an appointment was easy enough over the phone, followed by having me text him my name, address and time. He actually showed up a few minutes early and got right to work analyzing the issues and explained why it happened and how to fix it. Brent even went one step further and fixed the improper, original installation of the expansion tank above the water heater. He finished the work in under an hour and wrote up the invoice. His travel time to and from the job site is billed at his normal hourly rate and parts costs are reasonable. He doesn't normally work on weekends, except for emergency repairs. There was no upcharge for this. The cost above includes parts, about an hour's worth of work and about an hour in travel time. Based upon my experience with this call, Brent Jones is experienced, punctual, takes pride in his work and charges reasonable rates. I will very likely call him for future plumbing work and possibly for future HVAC work.
Description of Work: Repair leaking water heater connection during freezing temperatures
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$265
Sally W.
08/2015
plumbing, water heater repair, drain cleaning
 + 1 moreunknown
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$85
Judy B.
12/2014
water heater repair, drain cleaning
 + 0 moreFrom start to finish all went well. Brent arrived within 30 minutes of our call which was late evening. Very professional and friendly. We will have them for all our future plumbing needs.
Description of Work: Brent had to remove wet ceiling drywall because of a broken hot water pipe. Quickly found and solved our problem. Also replaced an on /off switch on my hot water heater.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
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Yes, I recommend this pro
$325
LANCE Y.
12/2014
heating & air conditioning/hvac, plumbing
 + 0 moreFantastic! Mr Jones showed up on time, gave me a fair and honest quote, and did the work to perfection. I was blown away by his professionalism ,quality of work and even a follow up call he made.I highly, highly recommend. Always use someone local. I have been using Mr Jones for years and not once has he ever let me down.
Description of Work: Repaired hvac and leaking pipe
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Yes, I recommend this pro
$500
Contact information
128 Pinecroft ct, Troutman, NC 28166
Service hours
Sunday:
8:00 AM - 5:00 PMMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
8:00 AM - 5:00 PMLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Water Heaters,
Plumbing,
Drain Cleaning,
Heating and Air Conditioning,
Dryer Vent Cleaning,
Kitchen and Bath Remodeling,
Wells and Pumps,
Water Filtration and Softening,
General Remodeling
FAQ
Brent Jones Plumbing & HVAC LLC is currently rated 5 overall out of 5.
Sunday: 8:00 AM - 5:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Brent Jones Plumbing & HVAC LLC accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,PayPal,Visa
No, Brent Jones Plumbing & HVAC LLC does not offer free project estimates.
Yes, Brent Jones Plumbing & HVAC LLC offers eco-friendly accreditations.
No, Brent Jones Plumbing & HVAC LLC does not offer a senior discount.
Yes, Brent Jones Plumbing & HVAC LLC offers emergency services.
Yes, Brent Jones Plumbing & HVAC LLC offers warranties.
Brent Jones Plumbing & HVAC LLC offers the following services: We perform all types of Plumbing and HVAC repair and replacement services. We install Tankless and standard water heaters, Gas electric and propane. We specialize in water treatment whether you need chlorine removal, a water softener, or acid neutralization. We offer drain cleaning services, leak repairs, and water well pump and pressure tank repair and replacement. We do New construction plumbing up to 5,000 square foot homes. We install new HVAC systems.
We do not do irrigation, well drilling, large scale new construction. We do not perform excavation, although we have sub contractors to do excavation for us when needed.
Contact information
128 Pinecroft ct, Troutman, NC 28166
Service hours
Sunday:
8:00 AM - 5:00 PMMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
8:00 AM - 5:00 PM