Empire Heating & Air

heating & cooling contractor, handyman service

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We are dedicated to providing our clients with the very best in installation, service, and repair for your heating and cooling needs. Our company is built on honesty and integrity. We specialize in central A/C and cooling systems as well as heating and furnace systems. We take pride in the quality of our work and our commitment to outstanding results. We look forward to building long-term relationships with our clients, and guarantee your satisfaction.

Business highlights

15 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.890 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
9%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
responsiveness
4.9
Showing 1-25 of 90 reviews

Francesca A.
06/2024
5.0
Michael and his team are the best in Greensboro hands down. They are prompt, quick to reply and they get the job done. Iâ m so grateful that I found them, they are my go-to whenever I have issues with my ac unit. Been using them for over a year and wonâ t use anyone else. Thank You guys for your honest and hard work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Russell W.
12/2023
5.0
Yes

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Alan Brooks C.
01/2023
5.0
Very quick response during a holiday weekend with no inflated pricing. Extremely knowledgeable and spelled out all options without any pressure. Will be using them to maintain the system going forward and highly recommend them to anyone needing HVAC work done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John L.
11/2022
5.0
He found an issue that no one else has in the past and corrected it. Next time we need any help I will definitely be contacting them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Donise B.
05/2022
5.0
This company is fast and very knowledgeable. I was so pleased with the work Curtis did on our old unit. He really knows his stuff.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$742

Erika W.
02/2022
5.0
Michael was very professional and communicated so very well with me. He showed up EARLY for the appointment and fixed our issue quickly. He even showed my husband and I what to do for future issues we may have just in case we wanted to try and do it ourselves to save a little money (although we will definitely be calling him). Would 10/10 recommend! He knows what he is doing!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jianmei Y.
12/2021
4.0
This company Responded my request quickly and get the work done within the same day.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Cortney B.
12/2021
4.5
Very personable gave me all the information I needed to know. Got my system running properly no matter how long it took.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$440

Conchita M.
12/2021
5.0
Excellent service. Prompt, thorough, informative, and did a great job on two systems (propane fireplace and central heating/air system).

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$774

Eric I.
12/2021
5.0
Fast and reasonable. Will work with them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$449

Jeff C.
11/2021
4.0
Professional and informative

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$135

Clay P.
11/2021
5.0
.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$12,000

john o.
10/2021
5.0
He is a frank guy, prompt, professional, and reasonably priced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bill R.
09/2021
5.0
Good communication

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Harvey T.
09/2021
5.0
As Tony the Tiger ð ¯ say There Great

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Char S.
08/2021
5.0
I was impressed with his knowledge of experience , expertise, and eagerness to fix the problem. I was scheduled to interview others, but he was so convincing & impressive, he convinced me to try him. I'm glad we did! Thanks for the great work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paul S.
07/2021
5.0
Great! Took care of things in a timely manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kevin C.
06/2021
5.0
I called Empire when my HVAC stopped working on a Saturday. Although he already had a busy day scheduled, Michael immediately and graciously agreed to stop by as quickly as he could and try to fix the problem. He arrived sooner than I had expected, diagnosed the problem, and replaced the faulty resistor. Both he and the gentleman helping were very courteous and professional. As well, the repair was performed very efficiently with a much lower cost than I anticipated. I would highly recommend Empire Heating and Air and will most definitely call them again should the need arise. They were fantastic in every sense!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

$145

Kevin M.
05/2021
5.0
Curtis came and got right to work, fixed a frustrating problem, and did so for a quite fair price!

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$320

Henry D.
04/2021
4.0
Quick response, Same day service. Empire was the only ones willing to make and keep an appointment for the same day as the service call. The service technician was very knowledgeable, was able to diagnose the issue quickly and had the tools to repair the issue on the spot. And he stuck around to ensure the fix worked before leaving. Much appreciated!

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro
$104

Deborah M.
04/2021
4.5
Curtis was very nice and efficient. So far, everything is working fine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$327

William C.
04/2021
5.0
Quick, efficient, polite and covered all that was needed..

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

sarah b.
03/2021
5.0
Very nice

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bob Y.
03/2021
5.0
Curtis fixed a problem that his 30 years of service shows through great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

tim s.
03/2021
5.0
Excellent experience

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$270

Contact information

4866 Pliney Farlow Road, Trinity, NC 27370


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

heating & cooling contractor,
handyman service

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Empire Heating & Air accepts the following forms of payment: CreditCard
Yes, Empire Heating & Air offers free project estimates.
No, Empire Heating & Air does not offer eco-friendly accreditations.
No, Empire Heating & Air does not offer a senior discount.
Yes, Empire Heating & Air offers emergency services.
Yes, Empire Heating & Air offers warranties.

Contact information

4866 Pliney Farlow Road, Trinity, NC 27370


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day