Empire Heating & Air

heating & cooling contractor, handyman service

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We are dedicated to providing our clients with the very best in installation, service, and repair for your heating and cooling needs. Our company is built on honesty and integrity. We specialize in central A/C and cooling systems as well as heating and furnace systems. We take pride in the quality of our work and our commitment to outstanding results. We look forward to building long-term relationships with our clients, and guarantee your satisfaction.

Business highlights

15 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.890 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
9%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
responsiveness
4.9
Showing 51-75 of 90 reviews

Donald K.
11/2020
5.0
CURTIS KNEW WHAT HE WAS DOING and did not waste time. Did a good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$340

Ken E.
11/2020
5.0
Way above expectations. Empire does what others claim. They came on Sunday, diagnosed the issue with the oil furnace, got the part Monday morning and had the problem fixed that morning asking with doing some performance improvement for no additional charge. The cost was quite a bit less than I expected. They are now my absolute go-to HVAC company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brian M.
11/2020
3.0
Empire heating was the only company that even called or expressed interest. Your other companies didn't even call or leave any messages. Not impressed with your service.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Savonya T.
10/2020
5.0
The guy I worked with was amazing he knew what he was doing and got the job done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rachel S.
10/2020
5.0
Michael has superb skills. Curtis was puncual and awesome. Y'all got my business as long as I live here.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$272

Ashley H.
10/2020
5.0
Very friendly, fast and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tranay K.
09/2020
5.0
Empire did an excellent job. They were able to schedule me same day, and also get the repairs do ne.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$375

Frances M.
09/2020
5.0
They were able to come after we called at 430. Great job

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Pegah H.
08/2020
5.0
Michael was very knowledgeable and provide fast and great customer service. I definitely would call him again when needed!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dinah P.
08/2020
5.0
Friendly. Explained everything clearly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Adam A.
08/2020
5.0
Professional work. Excellent

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rikky N.
08/2020
5.0
Michael and Curtis were phenomenal. They exceeded my expectations. Would highly recommend them for AC repair or install â knowledgeable and good pricing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$5,700

Otis D.
07/2020
5.0
They did really good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jonathan K.
07/2020
5.0
HVAC repairs are always expensive. I got into a rush finding someone cause I was desperate. However, I do believe the prices were fair.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

J B.
07/2020
5.0
I had a medical emergency in the home and they came out on a Sunday and fixed my AC...highly recommended

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Susan H.
07/2020
5.0
Came right out EVEN though it was a Sunday. Very Polite, Friendly and Curtious.Knew exactly what was wrong and fixed it fast and Offered to maintain My unit if I would like. Very Pleased with Them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Erik D.
07/2020
5.0
Empire did a great job. Came out and completed the job quickly for a very reasonable price

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Douglas B.
07/2020
5.0
They came out the afternoon I called. My unit is very old but they were able to find a part. The part had to be overnighted. They are to be out today to install the new part. This has been a very positive experience and I do not expect this afternoon to be anything but that as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cortney A.
07/2020
5.0
Found Empire on Angie s List, they were great. Very professional, prompt, & knowledgeable. Very reasonably priced, their service fee to come out is less than Eanes, Webb, & John s. Will be using Empire again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ronda J.
07/2020
4.0
Very prompt and professional and affordable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Charles G.
06/2020
4.5
Quick and on time.

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
4.5

Yes, I recommend this pro

Michelle B.
06/2020
4.5
It seemed a little pricey, however, the technician made several repairs as well as servicing the ac unit. He was on-site at least two hours. Overall would recommend it.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Angelia M.
06/2020
5.0
On time and very friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

4866 Pliney Farlow Road, Trinity, NC 27370


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

heating & cooling contractor,
handyman service

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Empire Heating & Air accepts the following forms of payment: CreditCard
Yes, Empire Heating & Air offers free project estimates.
No, Empire Heating & Air does not offer eco-friendly accreditations.
No, Empire Heating & Air does not offer a senior discount.
Yes, Empire Heating & Air offers emergency services.
Yes, Empire Heating & Air offers warranties.

Contact information

4866 Pliney Farlow Road, Trinity, NC 27370


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day