Empire Heating & Air

heating & cooling contractor, handyman service

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We are dedicated to providing our clients with the very best in installation, service, and repair for your heating and cooling needs. Our company is built on honesty and integrity. We specialize in central A/C and cooling systems as well as heating and furnace systems. We take pride in the quality of our work and our commitment to outstanding results. We look forward to building long-term relationships with our clients, and guarantee your satisfaction.

Business highlights

15 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.890 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
9%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
responsiveness
4.9
Showing 26-50 of 90 reviews

Judith B.
03/2021
5.0
We woke up to a cold house, and Michael responded to our service inquiry right away. We were booked for a same day app't Curtis did a great job trouble shooting our gas hot water unit and now it is working just fine. They will be servicing our unit yearly now. George and Judy Byrum

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jesse D.
03/2021
5.0
Fast to replay to my call. They fixed a 3 zone system for me quickly and at an amazing rate. The tech. (Curtis) was very friendly and knowledgeable. He also wore his mask at all times which is a major plus (I normally have to ask other people to put one on). I'll be doing business with them exclusively from here on out with all of my AC/HVAC needs! SS Teir service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$196

Donna t.
02/2021
5.0
Very pleased in all way

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nick M.
02/2021
1.0
Same day service when called for the initial problem but took two weeks and multiple trips to fix. Each trip they charge you. Spent over 1200.00. With parts covered under warranty rip-off.

Rating CategoryRating out of 5
quality
3.0
value
1.0
responsiveness
4.5

$235

Douglas T.
02/2021
5.0
Contacted them that day for my mom and they came by fixed the problem that afternoon with ease. My mom very satisfied with the price and kindness of them and how quick they knew the problem right then. I would definitely hire them and tell people about them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

mark G.
02/2021
5.0
Would not have no one else work on my furnace but them Very knowledgeable Very knowledgeable Very sufficient I will recommend them to everyone I speak to about heating and air

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$220

Kelsey M.
02/2021
5.0
Work was done promptly and they were very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

William S.
01/2021
5.0
Quick to get an appointment and the service was excellent

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$65

Lori F.
01/2021
5.0
Quick, friendly and knowledgeable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James S.
01/2021
5.0
This is second time I rated this company. The company I hired did good work, however, Homeadvisor is becoming a pain in the rear asking me to rate the company over and over again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,400

Dennis R.
01/2021
5.0
Nothing

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$235

Annie S.
01/2021
4.5
Nothing

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

ronald m.
01/2021
5.0
They get the job done on time easy to work with

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

jeffrey G.
01/2021
5.0
Very helpful and reasonable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Evelyn T.
12/2020
5.0
On time very fair priced solved my problem right away. I would recommend empire heating and air

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$9,500

Thomas B.
12/2020
5.0
They find the problem , and fix it !!! Good old country boys !! Donâ t try to rob you !!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$283

Bryan R.
12/2020
5.0
Great service, great price super happy!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark H.
12/2020
5.0
They came out and found the problem , then gave me a reasonable quote and done the job in a timely manner. They will be handling all my heating and air repairs for me from now on.. Thanks Again Empire Heating and Air......

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$550

William T.
12/2020
5.0
I am unable to write a review of this app. I tried with no success. Adios

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kevin D.
12/2020
5.0
N/a

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$465

Barbara M.
12/2020
5.0
Curtis had worked hard all day and still came by in late evening to fix our issue. He was professional and informative with a nice additude. The price was very fair and I will gladly use them again. Highly recommend.ð

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$174

Sheree P.
11/2020
5.0
Michael responded immediately and discussed my heat pump issue. I already had a quote from another company but wanted a second opinion. Curtis was able to solve our issue without the expensive option quoted by the first company. He was very knowledgeable and great at trouble shooting. Will definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robin S.
11/2020
5.0
Called immediately and showed up for an estimate three hours later. Had the heat pump fixed within one hour. Very easy to work with and would definitely use them again. Pricing was very reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

paul c.
11/2020
4.0
They came put and gave me a price on the work I needed and they were done in less than an hour. I would recommend them for your project

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Khema t.
11/2020
5.0
Curtis was honest, price is reasonable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

4866 Pliney Farlow Road, Trinity, NC 27370


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

heating & cooling contractor,
handyman service

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Empire Heating & Air accepts the following forms of payment: CreditCard
Yes, Empire Heating & Air offers free project estimates.
No, Empire Heating & Air does not offer eco-friendly accreditations.
No, Empire Heating & Air does not offer a senior discount.
Yes, Empire Heating & Air offers emergency services.
Yes, Empire Heating & Air offers warranties.

Contact information

4866 Pliney Farlow Road, Trinity, NC 27370


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day