Empire Heating & Air

heating & cooling contractor, handyman service

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We are dedicated to providing our clients with the very best in installation, service, and repair for your heating and cooling needs. Our company is built on honesty and integrity. We specialize in central A/C and cooling systems as well as heating and furnace systems. We take pride in the quality of our work and our commitment to outstanding results. We look forward to building long-term relationships with our clients, and guarantee your satisfaction.

Business highlights

15 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.890 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
9%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
responsiveness
4.9
Showing 76-90 of 90 reviews

Max S.
06/2020
5.0
Michael (The owner) and Curtis(The field technician) addressed my A/C issues promptly and professionally. Friendly, courteous and recommended. Max, High Pont, NC

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$385

Mary L.
06/2020
5.0
Very professional. Worked quickly to resolve my issue. I would employ this company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Thomas D.
06/2020
4.0
No comments.

Rating CategoryRating out of 5
quality
4.0
value
2.0
responsiveness
5.0

Yes, I recommend this pro

Joe J.
06/2020
5.0
Knew what he was doing was done in no time. Did a excellent job for my babys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary C S.
06/2020
5.0
Responded promptly and came exactly when they said they would! I consider this to be a big deal since my AC went out on a Saturday. Great customer service, really good work. I will definitely call them again

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$235

Juanita T.
05/2020
4.0
Kept his word and did what he said he would do

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Paul J.
05/2020
4.5
Great customer service. Team was ontime and completed work as expected communicating frequently with me.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Ginger S.
05/2020
5.0
Professional, personable, timely, and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dorothy B.
05/2020
4.0
The tech was running behind on the first visit & didnot call to let me know. I had to call him.They had to order a part& again I had to call to see if part came in.I would have preferred them to call me.The repair was quick& tech was courteous.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Mary C.
05/2020
5.0
I really liked Michael Hollingsworth, he was very professional and very straightforward and helpful with everything. I will definitely be using him when I need anything else done. Thank you, Mary Cobb

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Donna A.
05/2020
5.0
Came same day I called

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ricky D.
05/2020
5.0
Empire was quick to respond to my inquiry. They weren't pushy. Came out next morning. Technician told me what he was going to do and made sure I was good with it before he did the work. Told me upfront what It would cost and the price didn't change when I got the invoice. The job was done quickly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Dale P.
05/2020
5.0
Quick and friendly service. Already set up for fall maintenance service.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Paula P.
04/2020
5.0
They came out the same day and the work was done efficient

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

4866 Pliney Farlow Road, Trinity, NC 27370


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

heating & cooling contractor,
handyman service

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Empire Heating & Air accepts the following forms of payment: CreditCard
Yes, Empire Heating & Air offers free project estimates.
No, Empire Heating & Air does not offer eco-friendly accreditations.
No, Empire Heating & Air does not offer a senior discount.
Yes, Empire Heating & Air offers emergency services.
Yes, Empire Heating & Air offers warranties.

Contact information

4866 Pliney Farlow Road, Trinity, NC 27370


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day