Hart's Hearth & Homestead

Never called us!!!!

No call / no show for 1st appointment (due to weather). I called and rescheduled for 2 days later which he showed up on time. Inspection was a bit of a joke, didn't have ladder tall enough to view chimney cap (time of setting up appointment told it was 2 story house). He looked at items from the inside. We had never used fireplace and strictly trying to repair a cosmetic thing yet still required to pay an inspection fee that he spent 15 mins looking at our setup. Received the quote price was double 3x the rate of another company that came and looked at it for free. His price for stainless cap was more than others were charging for Copper! Rates were nearly double what the new angie's list "pricing guide" suggested.

Extremely well, very professional and knowledgeable. Highly recommended.

He arrived promptly and was very professional. His cheerful attitude and knowledge was much appreciated.

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He did this work for my mother. He showed up looking like a real chimney sweep which she loved. He inspected the chimney and was honest about the condition. We knew it had a crack inside but he said it was safe to use for at least several years. Was nice to deal with someone honest. He could have said it need to be replaced and we wouldn't have known any different.

Alan arrived exactly on time and in a top hat, no less!!! He was very professional and took great care in removing the debris from the chimney and not getting the house dirty. I would definitely hire him again!!!

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Alan Hart is an all around professional. He was thorough and fast in his work. The price for his work was much more reasonable than the other quote I received from a Greenville, NC roofing business of $500 to cap our chimney (without water damage preventer treatment). As part of his service, he provided a complete chimney service report. I recommend him to anyone who needs work done on a chimney or fireplace.

We had a little trouble getting a time scheduled, but Allan was on time and very professional. He did a thorough inspection and offered advice to how to fix the leak eventhough it was not coming from the chimney. He did a great job cleaning the chimney.

timely, professional, came and went with no mess, inspection was good, cost was in line with expectation

We moved into this home 6 months ago and were told the fireplace had not been used for a very long time. Mr. Hart did a very thorough inspection of the entire system from the chimney cap to the fireplace. Because we did not know if the fireplace would be a usable, we waited on buying the tools. His input on the size grate and whether the current spark screen was sufficient was very helpful. He swept/vacuumed the fireplace, flue, and caulked the storm collar. He was courteous, punctual, experienced, and very clean. He offered fire safety tips (great for novices like us) and made it clear that we could call him with any questions. We definitely will have him back for our routine maintenance calls and would gladly recommend him.

They are excellent. They were extremely helpful. They faced some challenges during the job and did the installation to our satisfaction. I would highly recommend them.

Our experience with a previous company was a nightmare. When I called Hart's Hearth, Alan was understanding, knowledgeable and honest during our extensive phone consultation. During the service appointment he was prompt, fast and efficient. He offered brief safety advice before he left. I highly recommend this company.