COMPLETE CHIMNEY CARE SERVICE SPECIALIZING IN STAINLESS STEEL CHIMNEY LINERS. USING CHIM-SCAN INSPECTION CAMERA FOR COMPLETE SAFETY REPORT. ALSO MASONRY RESTORATION SERVICE SECOND TO NONE.
Unreliable and disrespectful company. After I scheduled the initial visit for an estimate, their office called me to reschedule to an earlier date because of a cancellation they had. I agreed, took the day off from work and .... nobody showed up. When I finally called them, I was given a lame explanation and an option to reschedule again to a date that was even later than the original appointment. Obviously, they have too much work, too many customers who are willing to put up with this kind of behavior and so, they simply don't care. If something like this is going on even before any work is done, just imagine what is in store for you when you actually hire them. Good luck!
Description of Work: Estimate for chimney liner
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$95
Michelle J.
07/2015
5.0
chimney sweep, chimney repair
+ 0 more
We had a hard time finding anyone who knew what to do to fix the efflorescence on our chimney. They chimney guys would point at the roofers and the roofers would say it was a chimney problem. Matt came out to sweep the chimney and knew exactly what to do to fix the problem. He left the information with us about the warrantied products he uses, and we had him complete the repairs. The major repairs were completed in one day. We will use him again.
Description of Work: We had the chimney swept and some major maintenance performed to the structure including re-mortaring, chimney top repairs, flashing replacement, and entire chimney sealed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Response from Top Hat Chimney Sweep
Thanks for contacting Top Hat to deal with all your chimney and masonry restoration needs.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Chimney Repair,
Chimney Sweep,
Fireplaces,
Chimney Caps,
Roof Cleaning,
Concrete Leveling,
Stucco,
Animal Removal,
Pressure Washing,
Air Duct Cleaning,
Masonry,
Heating and Air Conditioning
FAQ
Top Hat Chimney Sweep is currently rated 4.3 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
No, Top Hat Chimney Sweep does not offer free project estimates.
No, Top Hat Chimney Sweep does not offer eco-friendly accreditations.
No, Top Hat Chimney Sweep does not offer a senior discount.
No, Top Hat Chimney Sweep does not offer emergency services.
No, Top Hat Chimney Sweep does not offer warranties.