Castle Renovations LLC
About us
Owner, Keith Scott, has over 30 years experience in the construction industry as a carpenter, tile setter, drywall installer, door and window installer, deck builder and performing as a field superintendent on multi-million dollar projects. His wife, Heidi, has over 30 years experience in office administration supporting executives and business owners. This team offers you knowledgeable, quality craftsmanship with dependable back-office support. See customer recommendations on Angie's List by selecting ALL for Categories/Reviews/Grade/Years Reports for a full picture of satisfied customers. View highlights of their experience, client testimonials and photos of completed projects on the company website CastleRenovationsllc.com.
Business highlights
Services we offer
Residential & commercial projects, carpentry, ceiling fans installed, commercial up-fits, deck repairs, doors & windows installed, drywall & interior painting, kitchen & bath remodeling, mailbox repairs, pressure washing.
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 80% | ||
| 0% | ||
| 0% | ||
| 20% | ||
| 0% |
"We've been blessed to build a strong reputation serving customers since 2011 in the Lake Norman area. Our reputation for quality work, professionalism and punctuality speaks for itself with all the favorable recommendations on Angie's List and our website. You meet all kinds of people in business; and fortunately, it is rare to deal with a bully personality. The ratings and comments from this customer are fictitious and invented. We believe this customer is accustomed to churning and burning relationships with contractors which makes it hard to find anyone that wants to come back and do more work for you. The trim molding the customer is referring to was NOT part of the job order he hired me to do. It was for an additional job order that had not even been quoted yet. On my own personal time, and at no charge to the customer, I researched multiple places for the trim. The customer did not know where to get it and the trim molding in his home is unusually large and not commonly used. The customer told me Servpro Hickory had done demo and water remediation and was supposed to bid on more work but they told him they wouldn't be coming back. That was definitely a warning sign for me. This customer stood just a few feet away from me in some kind of supervisory power pose for days as I worked. It was odd behavior. All work was completed for the original job order to the customer's satisfaction as I always walk the job with my customer to make sure they are happy before asking to be paid. I also did some other touch ups NOT in the same area or job scope for FREE. In this case he held a spot light on my work and I touched up any minor issues (he said he was happy). When work was approved, the customer started hemming and hawing that he had to get with the insurance company to get paid first. I told him that was not what we agreed to and I would like to be paid now for the completed job order as stated in the signed agreement. He became angry that he couldn't stall and manipulate me and wrote a check. I chose not to work for this customer again and he retaliated with a negative review on Angie's List."
"Thank you so much. It was a pleasure working with you and transforming your childhood home into your dream home."
Licensing
State Contractor License Requirements
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