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Russell's Tree Service

Tree Service, Lawn and Yard Work, Pavers and Hardscaping,

About us

In business since 2000. Insured, certificates available on request. We specialize in hard to remove trees. We are insured.

Business highlights

25 years of trusted experience

Services we offer

Tree Services, Lawn Care, Tree Trimming, Pruning, Removal. Debris Removal, Bush Hogging, Land Clearing. Landscaping, Hardscaping

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.920 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
0%
3
0%
2
10%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 1-20 of 20 reviews

Terrell M.
10/2019
2.0
tree service
  + -1 more
Requested quote on 23 Aug, they sent a message 4 days later via Angie's List saying they would call the next day. I never heard from them again.
Description of Work: Removal of three trees.

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Response from Russell's Tree Service
Mr. [Member Name Removed], We regret that we were not able to get in contact with you from your initial inquiry sooner. We have had recurring problems trying to retrieve messages from our Angie's list account throughout the last 6 mos. On the day I was to return your call, I could not access their system to get your number. Further complicating matters, I've had a high volume of calls since Hurricane Florence last year and regrettably, your return call was ultimately missed. You have my sincere apology that we were not able to provide you with an estimate.

Tamara R.
12/2018
2.0
tree service
  + -1 more
Brian was great when he came out to give me an estimate. Very professional and when he provided me with a written quote I was confident that he had a solid understanding if the work I needed done. When the insurance finally paid out and I tried to contact him to hire him for the job he was unreachable. I left voice mails, text and email and no response. After two and a half weeks with no response I hired someone else who came out the same week.
Description of Work: Tree removal and cleanup after hurricane Florence

Rating CategoryRating out of 5
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$2,400

Response from Russell's Tree Service
This estimate was provided Oct 22nd, at which time I explained that due to the Hurricane we were booked several weeks out. That fact has not changed since then due to amount of damage our area sustained. I have noted that you called Friday November 30th, and your call was returned Monday Dec 3rd. I have not found any emails received from you. Had we been able to connect at that time, I would have advised you it would be after New Year's before we could get you on the schedule. We regret that there may have been a glitch in the communications process and are disappointed with your overall assessment given that we went out of our way to get you an immediate estimate for your insurance carrier. We do apologize for any inconvenience.

brandy E.
12/2018
5.0
tree service
  + -1 more
Great work!
Description of Work: Tree removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

glenn S.
10/2018
5.0
tree service
  + -1 more
Spot on, reference my rating in this survey.
Description of Work: tree removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Herbert T.
10/2018
5.0
tree service
  + -1 more
quality work at a fair price
Description of Work: remove tree

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan N.
10/2018
5.0
tree service
  + -1 more
Mr. Russell was amazing. Professional, hard working, honest. His crew worked as hard as he did. Most amazing, his fee was $1500 less than his original proposal. We would recommend him to everyone and hire him again.
Description of Work: Tree cutting and clean up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rose W.
06/2018
5.0
tree service
  + -1 more
Brian and his team were the best. Before they began work, we requested multiple quotes for tree removal services and Brian came in the lowest of all and was also the friendliest and most professional of all of the other contractors. I asked for references and when I spoke to them, they all said Russels Tree Service were the best. They were right! Brian and his team did a fantastic job at removing the trees, leveling the land and even offered some great landscaping tips. They really went above and beyond what we expected and would be quick to hire them again or recommend them!
Description of Work: Removal of 30+ trees

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

brandy E.
03/2018
5.0
tree service
  + -1 more
Russell's tree service was awesome! They showed up on time and finished in a timely manner. They were friendly and very professional!!! The tree i had trimmed and cut was HUGE it over hung my house a lot and just all around was just a very large and heavy tree. They did awesome! When they were done they cleaned up EVERYTHING!! I didn't have to rake or pick up anything!! I totally would use them again!!!!
Description of Work: Massive Tree Trimmed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Holly M.
01/2018
5.0
lawn service, tree service
  + 0 more
Brian did an excellent job! He was very professional and the services were very reasonably priced.
Description of Work: We had a few trees that needed to be taken down along with a major erosion problem. He took care of both problems in a very timely manner. I highly recommend Russell's Tree Service!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Josh B.
03/2017
5.0
tree service
  + -1 more
Awesome! Mr. Russell and his crew were friendly, courteous, professional, and they did an amazing job. They took down a pecan tree which was close to our home and did it with careful precision. Stump was left at my request and they cleaned up the debris and hauled that sucker off. I would definitely hire again and recommend to others.
Description of Work: Pecan tree removed.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$475

Brandon C.
01/2017
5.0
lawn service, tree service, hardscaping
  + 1 more
Brian was the epitome of a professional. Him and his team were amazing and efficient in all aspects, so much so my wife got them coffee and doughnuts because of the hardworking the were putting in. Brian's crew has my highest recommendation and in the event I have more trees I'll be sure to call them first!!!
Description of Work: Two trees, misc stumps ground down and yard leveled and sod place on the entire yard

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dawn B.
09/2016
5.0
tree service
  + -1 more
Excellent service and price. Mr. Russell and his crew were polite, friendly and did an great job. They removed a large tree and trimmed a few that were overgrown. All debris was removed and they used a blower to clean up anything remaining. When I need additional work done, I will definitely hire them again. I highly recommend Russell's Tree Service.
Description of Work: Tree Removal and tree trimming

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dawn B.
09/2016
5.0
tree service
  + -1 more
Excellent service and price. Mr. Russell and his crew were polite, friendly and did an great job. They removed a large tree and trimmed a few that were overgrown. All debris was removed and they used a blower to clean up anything remaining. When I need additional work done, I will definitely hire them again. I highly recommend Russell's Tree Service.
Description of Work: Tree Removal and tree trimming

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rachel K.
08/2016
5.0
tree service
  + -1 more
Fantastic! Fast, professional service, great clean-up job, and communication was easy and a pleasure. I would definitely hire again and recommend to others.
Description of Work: One tree removed and stump ground (near our home/garage/driveway)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

David A.
08/2016
5.0
tree service
  + -1 more
Outstanding service, dependable, good price - will definitely be calling again when needed....
Description of Work: Trimming overhanging limbs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Lawrence M L.
08/2016
5.0
tree service
  + -1 more
Professional and efficient. We could hardly tell they had taken down the trees. No mess or damage to the yard.
Description of Work: Removal of two trees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Thomas G.
08/2016
5.0
tree service
  + -1 more
Brian Russell has removed over 30 trees over the past 12 years on our 4 acres. His honest hard work pays off s much appreciated. Always on time and completes all tasks.
Description of Work: took down a tree and stump and removed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

David R.
07/2016
5.0
tree service
  + -1 more
Fast and professional.
Description of Work: Tree removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Ron M.
05/2016
5.0
hardscaping, lawn service, tree service
  + 1 more
.
Description of Work: Brian is the owner of Russell's Tree & Lawn Service. He does full tree service, bush hogging & land clearing. He and his crew took down a 60' tree which was close to our home and did an excellent, careful job, cleaning up the debris and hauling it away. We are happy to recommend him to others.
Rating CategoryRating out of 5
Yes, I recommend this pro

Teri L.
04/2016
5.0
tree service
  + -1 more
They have done tree removal for us several times and a lot in our neighborhood.. He is very respectful and does what he says he will do and cleans up everything.. I have recommend him numerous times.
Description of Work: tree removal, land scape timbers delivered and set up for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    PO Box 434, Swansboro, NC 28584

    http://russells-tree-service.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Tree Service,
    Lawn and Yard Work,
    Pavers and Hardscaping,
    Landscaping

    FAQ

    Russell's Tree Service is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Russell's Tree Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Russell's Tree Service offers free project estimates.
    No, Russell's Tree Service does not offer eco-friendly accreditations.
    No, Russell's Tree Service does not offer a senior discount.
    No, Russell's Tree Service does not offer emergency services.
    No, Russell's Tree Service does not offer warranties.
    Russell's Tree Service offers the following services: Tree Services, Lawn Care, Tree Trimming, Pruning, Removal. Debris Removal, Bush Hogging, Land Clearing. Landscaping, Hardscaping

    Contact information

    PO Box 434, Swansboro, NC 28584

    http://russells-tree-service.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed