Roger's Home Improvements Inc.

I highly recommend Roger?s Home Improvement Company. Let me elaborate on my reasoning. I had a fairly significant renovation project done by the company. I was fortunate to be able to be on site for the entire four weeks of the work. First, Roger has his own crews thus he does not rely on sub-contractor who are more difficult to control. Second, his crews have been with the company for years (some over 10 years) and fully understand the work to be performed. Because, he has multiple crews, the members of each crews can specialize in areas of their expertise. The crew chiefs carefully direct every step of their particular process. As a side issue, he provides an extensive benefit package to his employees- insurance and retirement. This is not normal, certainly not with a company that uses sub-contractors; this builds a dedication to the work and the company. His crew chiefs, some who have received national recognition for their skills (thru national competitions) take a personal ownership in the job. They look for the small (and large) ways to do the job correctly. They take quality steps that get covered by the finished work, but insure the job is done correctly. Let me give a few examples, when installing copper shielding (a very expensive but necessary material that can easily be overlooked with a cheaper substitute) each fold and seam were carefully bent (using the proper tool) including envelop folds to insure no sharp edges would be exposed. This is a small item, but when a child cuts their hand on a sharp copper edge, someone is not going to be happy. Another example, was the nails, rather than the traditional galvanized nail, the crew used all stainless steel (and a good quality stainless steel as well) for exterior work. Turning to the craftsmanship, the crew that install the exterior window trim could pass for cabinet makers with their carefully mitered joints and fittings. The interior trim people exhibited similar skill ? carefully fitting each piece (we had many windows, high, low, curved and traditional). Enough on the quality, it was definitely there at each step. Turning to the cost, Roger?s estimate was reasonable and each change was priced in the same manner. There were no surprises, each items was estimated and came in at or below the estimate. When we ran into additional work, the crew coordinated with me (I was on the site) and with Roger (cell phones are well worth the cost) to insure the work was done correctly and reasonably. I can list numerous other small quality steps, that made the job a pleasure to see unfold, but let me close by stating that I fully recommend this firm for your construction needs. I will certainly call Roger for any of my future work requirements.

When he calls and says he's coming, he comes. If he's going to be late, he calls and tells you that, too. He also tells you why. Everything is very professional. Everything is cleaned up after he's done. All of his workers are excellent. He just does an excellent job, and everybody he is associated with does an excellent job, too. We've never gone to anybody else.