Absolutely Professional Services has earned the service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of service provided to members of the consumer review service in 2013.
Locally owned & operated. Commercial work accepted. Licensed and insured. Additional e-mail - info@the1treeguy.com.
Business highlights
39 years of trusted experience
Emergency Services Offered
Services we offer
Tree-removal, trimming & topping. Backhoe work. Bush hogging. Storm clean up. Emergency tree services.
Several of the trees hung over my home. Jeff's crew did a fantastic job of safely and efficiently removing everything we needed cut down or back. They walked the property with us both during our consult and the day of the work. They were timely and very professional. All debris was removed and my yard left clean. I would definitely hire them again and recommend them. Thanks Jeff!
Description of Work: I needed a large amount of tree trimming around my Emerald Isle home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Ivey M.
05/2015
5.0
tree service
+ -1 more
Performed the work while we were not there, so he sent me pictures of the end result. Looked fantastic and you couldn't even tell there was once a huge tree there.
Description of Work: Cut down tree
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
Michael D.
03/2015
5.0
tree service
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Ivey M.
03/2015
5.0
tree service
+ -1 more
Jeff and Joanna are such nice people to work with. Jeff and his crew did an excellent job and we'll definitely be using them again.
Description of Work: Cleaned up the hillside of vines and vegetation. Cut out limbs in trees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$975
Lauri G.
03/2015
5.0
tree service
+ -1 more
The company came to my house as agreed to for a free estimate. They listened to my needs/wishes and provided a clear estimate. An appointment was scheduled quickly after I decided to accept their estimate. They arrived on time on the scheduled day. They performed all of the work agreed to, and even did a bit of extra tree trimming for me. Cleaned up and removed all of the debris. The final price was actually a bit less than estimated. Absolutely Professional Services did a nice job and I would recommend the company.
Description of Work: Trimming/pruning of several trees in my yard, cutting down/removal of 4 trees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Barbara C.
12/2014
5.0
tree service
+ -1 more
unknown
Description of Work: Trimmed back large and small limbs hanging over the roof, cleaned out top gutter, and cut down dead tree
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Julia F.
07/2014
5.0
tree service
+ -1 more
Great! Jeff and Ian were on time, communicative, efficient, and professional. During the 5-6 hours they were at our house we had a few conversations to clarify our intentions and Jeff was sure to confirm we were satisfied prior to payment and departure. Final charge was consistent with estimate. We loved that they use a retired fire department ladder truck. A conversation starter in the neighborhood for sure! I highly recommend and will patronized again in the future.
Description of Work: We had limbs trimmed above and around our house, two trees removed, and stumps ground. Yard, roof, road, and driveway cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
John C.
07/2014
1.0
tree service
+ -1 more
Joanna called to let me know on the 16th of July 2014 that she would give us an estimate for tree removal the next day at about 09:30 am on the 17th of July 2014 at our home in Hubert, NC after she left Morehead City, NC. The next morning Joanna called my wife to inform her that she forgot to write down the 09:30 appointment and would show up to do the estimate at 1:00 pm on the 17th of July 2014 because she was running behind schedule. Then, Joanna called my wife's phone at 1:00 pm on the 17th of July 2014 which "I" answered and had her ask me, "Where are you at in Morehead City"??? I informed Ms Joanna that we will find some else. Totally unreliable and incompetent.
Description of Work: Nothing. Joanna Gillette will not answer her phone when called nor can she make an appointment on time.
Rating Category
Rating out of 5
quality
1.0
responsiveness
1.0
punctuality
1.0
VIRGINIA C.
03/2014
5.0
landscaping, lawn service, tree service
+ 1 more
Excellent communication with owner and office. Excellent equipment. Courteous. Cleaned up all debris on our property, neighbor's property, even the street. Would give them an A plus.
Description of Work: Removed one large cedar tree and a small oak tree. Trimmed several trees and bushes at edge of property.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
John C.
12/2013
5.0
tree service
+ -1 more
Jeff Gillette has a platform fire truck that can reach out to 85 feet. Plus all of the proper equipment needed for tree removal. Was on the job site for two hours. I will recommend Absolutely Professional Services to any one! Outstanding company!
Description of Work: Removed tree and branches. Ground out the stump. Cleaned up wood chips.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David H.
10/2013
5.0
tree service
+ -1 more
Went well. Professional, responsive. Removed all debris. The only negative: They forgot to move a picnic table back to its original position. Had we called, I have no doubt that they would have come back to move it. They had put in two long days and Jeff was leaving at 4:30 the following morning for a pro bono job out of town so we moved it our selves.
Description of Work: Removed seven trees, ground five stumps
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,175
CONNIE B.
08/2013
5.0
tree service
+ -1 more
The men cut down 6 dogwood trees, ground them up and cleaned up very nicely. They were very reasonable in price, reliable in time and very professional in their manner. I will use them again.
Description of Work: Tree service-Cutting down trees
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Raymond P B.
08/2013
1.0
tree service
+ -1 more
They seem like nice people but I never got a response to have work done very poor customer service.
Description of Work: I wanted to use APS service after reading reviews, but I cannot get them to commit to any action. I spoke to Jeff Gillette (owner) and his wife about looking at a tree removal and branches to be trimmed. I was told to email pictures showing the trees in question,never got a response back. I called Jeff on his cell phone and he was in a convention. Jeff told me to leave another detailed message which I did do, and he would call me back. That was 2 weeks ago and never got a call from him or his wife.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Absolutely Professional Services
I told client we were out of town at a convention and would be back in about one week but if he would leave me a detailed voice message and email pictures we would call him as soon as we returned. Within 5 days we called him back. We sent him a quote to do the job within another 5 days . He agreed to price. We scheduled to do the work in December. We then got a notice from Angie's list showing a negative review. I think he got his dates wrong and wrote the bad review before we set-up the work, and then didn't bother to go back and make the correction. Anyone can Look at our reviews you see we try our very best to help everyone we can.. We are sorry for any misunderstanding.
John E.
04/2013
5.0
landscaping, lawn service, tree service
+ 1 more
Trees and vines had grown so dense around our beach rental that mildew was growing on the siding and all the windows were blocked by branches. We were putting the property on the market and needed to improve its curb appeal. Joanna from APS came made an appointment to come out and look at the work we wanted done. She showed up on time and we walked around the property and I pointed out certain trees and branches that we wanted taken out. I also described the end result we were looking for and asked her to do what was necessary to achieve that. I told her how much we were willing to spend and what we expected for that budget. Now, as it turned out, my wife and I had to get back to our home in Maryland, and so we weren't going to be on site when APS did the work. We were a bit concerned about that, but we had no choice. A few days later Joanna emailed us with full photographic coverage of the work that APS did and we were so excited. They had done an incredible job! Suddenly the house was covered in sunlight! All the trees and branches that I had specified had been cleared away and in those areas where I could only give Joanna an idea of what I wanted, they had done exactly what needed to be done and when the invoice came it was right on budget. We could not be happier with the job Absolutely Professional Services did for us! Especially considering they were doing it without our direct supervision. Their name really says it all, they are Absolutely Professional.
Description of Work: Cut down and cleared away trees, branches and significant undergrowth that were crowding our Emerald Isle (NC) rental property.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,050
John J.
01/2013
5.0
excavators, lawn service, tree service
+ 1 more
They were good. They were very professional and didn't waste any time so I wasn't paying for them to sit around. I didn't have any complaints.
Description of Work: I used Absolutely Professional Services to take down some trees and they cleared my land.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John M.
01/2013
5.0
tree service
+ -1 more
This company never responded to request for estimate to trim/remove trees on property. Still looking for someone! SPAM got the original request. Have been followed up with and will provide further feedback if awarded work.
Description of Work: This company never responded to request for estimate to trim/remove trees on property. Still looking for someone! SPAM got the original request. Have been followed up with and will provide further feedback if awarded work.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Response from Absolutely Professional Services
We are happy to report that we spoke with the customer. We got the job. We completed the job on time and in budget. The customer said he "IS VERY HAPPY". He said he "WOULD USE US AGAIN". He said he would remove any negative comments. He said he understood his first request for an estimate was never received by us.
G B.
11/2012
5.0
tree service
+ -1 more
The job was done quickly and ahead of schedule. The fun part was that they have a fire truck that pulls the chipper. They also arrived with another boxed-in truck to take the chips away and a skid-steer to go through the yard with, thus not harming the lawn. The job was done efficiently and as promised. Everything was cleaned up and taken away. Both Jeff and Joanna were very professional and friendly. The job was done efficiently and as promised, plus we got $50.00 off for finding them on Angie's List! We would not hesitate to use these folks again and highly recommend them to anyone that need to have tree work done.
Description of Work: We had a small job in our backyard to make room for a shed. We needed to have one tree cut down and to have some large limbs taken off another tree. We called and spoke with Jeff and he said someone would come by to give us a quote. Within a few hours, Joanna called and came by to see exactly what we needed to have done. She told us exactly what the fee would be for the job and since it was a small job, it was scheduled quickly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Robert C.
10/2012
5.0
tree service
+ -1 more
Excellent experience. They came to do the work on time, and worked very quickly.
Description of Work: I had 54 trees that needed to be removed from my backyard. Jeff came out and took them all down, but ground the stumps. He even ground out some stumps from other trees that had been felled years befor to make room for a fence, He cleaned up after himself and left me with a cleared piece of ground that required nothing else for me to do. He and his helper(Ian) are true professionals.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Harold J.
09/2012
5.0
tree service
+ -1 more
Great job and excellent cleanup!
Description of Work: Removed tree limbs and dead wood from several trees in our very inaccessible historic home in New Bern, NC. Very professional and actually worked a little longer than estimated, however additional hours and charges were within quoted rate and understandable with our very hard-to-access trees. Will hire them again and again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,350
Sharon G.
06/2012
5.0
tree service
+ -1 more
They had them cut down, chopped, and cleaned up in half a day. They came in at their estimated price. They are very polite and considerate. Anytime I had a question about something they were doing they would answer politely. We just can't say enough about them. It's a family owned business and are very knowledgeable about their work. The only downside is they don't take the stump out.
Description of Work: We had some trees cut down. We had 2 big ones in our front yard and 11 in our back.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tim G.
04/2012
4.0
tree service
+ -1 more
It went pretty quickly. It took them all day because we had a lot of trees to remove. The only problem we had was the truck was too big for our yard and left divots in the yard. When they left they left the mounds from the stump grinding. They said they would go down. We left them there for a year. We took a shovel out there and leveled them out. I would use them again.
Description of Work: Absolutely Professional Services did some tree removal for us.
Rating Category
Rating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Joanna R.
12/2011
5.0
tree service
+ -1 more
How amazing to finally get someone that returns my call, shows up when they say they will, and actually charges a reasonable price. Also, I don't think I have ever seen anyone work so hard in my life! I would definitely recommend them to anyone.
Description of Work: Tree trimming and removal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Joanna R.
11/2010
5.0
landscaping, tree service
+ 0 more
From the professional estimate to the extremely well-done job, I was totally satisfied. And, the 7-story fire truck they used was a big hit with all the kids in the neighborhood; me included.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Tree Service,
Lawn and Yard Work,
Landscaping,
Excavating
FAQ
Absolutely Professional Services is currently rated 4.9 overall out of 5.
Sunday: 7:30 AM - 7:00 PM
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:30 AM - 7:00 PM
Absolutely Professional Services accepts the following forms of payment: Check
Yes, Absolutely Professional Services offers free project estimates.
No, Absolutely Professional Services does not offer eco-friendly accreditations.
No, Absolutely Professional Services does not offer a senior discount.
Yes, Absolutely Professional Services offers emergency services.
Yes, Absolutely Professional Services offers warranties.
Absolutely Professional Services offers the following services: Tree-removal, trimming & topping. Backhoe work. Bush hogging. Storm clean up. Emergency tree services.