Reece's Klean Sweep & Hearth Inc

Chimney Repair, Fireplaces, Chimney Sweep,

About us

Reece’s Klean Sweep was founded 26 years ago by Warren Reece. In 2006 Travis, Warren’s son, took over the company to carry on the family tradition of quality service to our customers. Today we have only 2 employees to maintain quality workmanship with great detail. We serve many realty companies, estates, and bed and breakfast operations in the Asheville area.

Business highlights

43 years of trusted experience

Services we offer

Chimney Cleaning & Repair, Full Service, Install, Gas & Wood Fireplace Sales

Amenities



Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9108 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
7%
3
0%
2
2%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 108 reviews

Steven B.
02/2021
5.0
masonry, fireplaces
  + 0 more
Travis did an excellent job sealing off a square opening in fireplace that was originally for power and cable outlets. Replaced stacked stone facade to blend seamlessly with surrounding stone. He and his crew were professional, friendly, on time and efficient. Repair was priced very fairly.
Description of Work: Repair of stacked stone facade in fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$260

Jean B.
01/2021
5.0
chimney sweep
  + -1 more
They were on time and provided service in a very knowledgeable manner. Would definitely use again.
Description of Work: Chimney clean and inspect
Rating CategoryRating out of 5
Yes, I recommend this pro

Carolyn J.
12/2020
4.0
gas logs
  + -1 more
Company rep responded promptly to say technicians were scheduled through March. Seems like the company needs to hire more technicians. Difficult to do a meaningful overall rating when no service was performed.
Description of Work: Servicing of gas log stove

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0


Response from Reece's Klean Sweep & Hearth Inc
[Member Name Removed], I'm sorry we couldn't meet your service needs. We are a small company that strives to supply quality service, not quantity. As the owner, I need to know I'm sending out properly trained techs to work on your systems as safety is paramount. Many times I see competitors simply say replace the unit because the techs do not know a proper fix or simple trouble shooting to fix the current system. I hope you find the assistance you need. Travis

Mark S.
10/2020
5.0
gas logs
  + -1 more
A brief visit too care of everything needed. Appreciated the professionalism and ease of scheduling!
Description of Work: Fix gas fireplace that wasn't working right

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Ed N.
09/2020
5.0
chimney sweep, chimney caps, fireplaces
  + 1 more
Excellent service and professionalism of service technician. I would offer the highest recommendation of this great company to anyone requiring any stove, fireplace and chimney sweeping service.
Description of Work: Check and service wood stove and chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Emily W.
07/2020
5.0
chimney caps
  + -1 more
Travis was very responsiveness to my query and in following up with information and setting a date. His crew is professional, friendly and efficient. I appreciated very much their attention to wearing face coverings when interacting with us during this pandemic time. Definitely would hire again.
Description of Work: chimney cap replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Mike J.
07/2020
2.0
masonry, chimney caps, chimney repair
  + 1 more
After letting me know that it would be the middle of July before they could do the work, there has been no follow up response on setting up an appt. My last message to them was 2 weeks ago...no response.
Description of Work: Set up appt. to inspect and repair existing chimney.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Reece's Klean Sweep & Hearth Inc
[Member Name Removed], we are running short handed for the amount of work load. I'm sorry you response got lost. we are doing the best we can to get to every correspondence. Travis

charles L.
05/2020
5.0
gas logs
  + -1 more
Travis was awesome -- he got back to my request promptly, but was booked out for a month. He suggested I call and perhaps he could walk me through the repair over the phone, no charge. 8 bucks for some compressed air, and my logs are good as new. That's above and beyond service, and I appreciate it - they'll have my business in the future!
Description of Work: gas logs not lighting

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas K.
05/2020
5.0
masonry, chimney caps, chimney repair, fireplaces
  + 2 more
When we bought our house, our neighbor (who's lived on the same street for 70 years) said he couldn't recall a time our fireplace had ever been used for a wood fire, and indeed the entire chimney was falling apart above the roofline. So we knew it would be a big expense to get it up-and-running. We didn't want to go with the wrong company. Every friend we asked came back with the same recommendation: Reece's is simply the best in town. We got a quote, saved up, and then called them to schedule the work this May. They hit on all cylinders: flawless work, excellent customer service, punctual, didn't leave any mess, and came in beautifully under-budget. It was also immediately clear to me that Travis and his team were genuinely good people. Of course, anyone can put on an appearance in a conversation with a customer, but how they interacted with each other throughout the two days they worked on our chimney made it abundantly clear that they truly respected one another and knew how to work together like a well-oiled machine. That's when good work gets done; that's when quality is consistent. I don't often write reviews, but I know how much it meant to me and my wife to have the right people on a job like this, and I hope other folks will make the same solid choice.
Description of Work: Installation of chimney liner, repair firebox for wood-burning fire, masonry rebuild above the roofline, installation of damper.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

S B.
05/2020
5.0
chimney caps
  + -1 more
Late March 2020, our dogs informed us something was in one of chimney flues, we have three. Usually chimney swifts nested there in the summer. This time it was different - a young raccoon, probably looking for swift eggs. After extracting the raccoon, it became evident that we need flue caps to prevent critters from entering the flue. Researched chimney specialists. Called Travis regarding the critter problem. He scheduled and appointment for next afternoon. A crew of two came at the appointed time, looked over the situation, and determined that the three flues were spaced too close together to accommodate an individual flue cap for each flue. A single overall chimney cover was needed. The crew improvised temporary coverings and took measurements for a large cover which would need to be custom manufactured. Next day Travis sent an estimate for custom cap. With estimate approval the cap was ordered from a supplier. It took about five weeks for the custom cap to come in. The installation was scheduled for a Friday. Then Thursday Travis called with an opening that afternoon. The crew arrived Thursday afternoon, and quickly removed the temporary coverings and installed the custom cap. The price of the installation was the estimated price. And that final price included the work for the temporary coverings. No payment was required until the final installation of the custom cap, which was nice. Now the flues are raccoon safe. Kind of miss the chimney swifts though. Bottom line: The crew came when scheduled. They called prior to arriving to verify the appointment. The final cost matched the estimate. The Reece's crew inspected the flues and provided good information about their condition and various options available.
Description of Work: Inspected chimney flues and installed custom chimney cap

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$578

Kimberly O.
05/2020
5.0
masonry, chimney repair
  + 0 more
Wonderful! What a hard working crew with a great work ethic! It started to rain (no thunder or lightening) so they just threw a big tarp over themselves and got the job done!
Description of Work: resurface chimney on roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Reece's Klean Sweep & Hearth Inc
Thank you for the kind words. Travis

Charles J.
02/2020
5.0
chimney sweep, chimney repair
  + 0 more
It went well, they were on time and very professional, I will use them again.
Description of Work: I needed my fireplace and chimney cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Luke B.
12/2019
5.0
fireplaces
  + -1 more
Excellent! We had a large interior rock chimney removed and Reece's installed the insert we had as a freestanding stove. Even though we bought the pipe ourselves they were awesome! Will always call them first!
Description of Work: Wood stove install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,350

Jim and Susie S.
08/2019
5.0
chimney sweep, chimney repair, fireplaces
  + 1 more
Travis, Warren (Travis's father) and Jones showed up exactly when they said they would. Their knowledge, skill and professionalism was 'top shelf' and further enhanced by what I consider to be a very fair price in today's world. We've used them before, will use them again, and for as long as they're in business we'll call no one else.
Description of Work: Chimney cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

David A.
09/2018
5.0
chimney sweep, masonry, chimney caps, chimney repair
  + 2 more
My chimney needed some pretty substantial work; the blocks at the top were separating and the cap was completely broken. Dealing with Reece's Klean Sweep was a breath of fresh air. Travis was super responsive and easy to work with, he took the time to explain everything to me in detail, and answered any and all questions. They arrived at about 9:00am, worked very fast, and got my chimney looking great by mid afternoon. They even left the surplus materials with me in case it needed any minor patching in the future. Grade A, awesome experience, don't go with anyone else.
Description of Work: Chimney Cap, Chimney Block Separation Repair, Chimney Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Reece's Klean Sweep & Hearth Inc
Thank you for the review. You were a pleasure to work with.

John W.
11/2017
5.0
fireplaces, gas logs
  + 0 more
Overall excellent service. The tech called and asked if he come come early since his last job had been competed much quicker than expected. He gave the fireplace a thorough inspection and cleaning and found that it was not configured properly - no sand beneath the logs. He added sand and re-positioned the gravel and rock wool. I asked about the condition of the logs and he said the entire system was in good shape (for it's age) and that the logs should last for a number of years. I will definitely call them for next year's annual service or if problems arise.
Description of Work: General servicing/cleaning of a gas log fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Carol S.
11/2017
5.0
chimney sweep
  + -1 more
I received a call the day before my appointment to reconfirm the time. The guys arrived on schedule and then quickly cleaned my stove and flue. No mess in the house!
Description of Work: Routine maintenance on wood stove and flue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Lynn B.
11/2017
5.0
chimney sweep, chimney repair
  + 0 more
I thought it all might need to be cleaned, but they said it did not need cleaning at this time. Very professional and honest. Recommended a minor repair be done in the future, and assured me it was not urgent because everything was safe. I will definitely be calling again when I am ready to upgrade the old wood stove.
Description of Work: Inspection of chimney and wood stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Timothy R.
09/2017
5.0
chimney sweep, masonry, chimney caps, chimney repair
  + 2 more
Guys were great, on time and very professional. They went above and beyond in sealing some flashing that needed work and helped us understand other issues we should be thinking about regarding the roofing overall all. We'd hire them again!
Description of Work: Chimney inspection and cleaning, sealing of the flue tile joints, and re-pointing of brick at chimney tops and capping an old chimney.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael H.
07/2017
5.0
fireplaces
  + -1 more
Fantastic!! Prompt, hardworking, professional and get the job done right the first time around.
Description of Work: We wanted to put in an LP Napolean stove in the cabin as a secondary heat source. We can lose power up to a week. RKS came in, constructed the stove, vented it, ran a gas line and hooked up to the tank. All with county inspectors approving nod.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$694

Jeff P.
06/2017
5.0
gas logs
  + -1 more
Warren fixed it at the price charged. The manufacturers made it very difficult and time consuming to access the pilot unit but Warren did not charge extra. They came out the day I called as my inlays were visiting and it was going to be one of the coldest evenings of the season. He explained what the problem was and why he was replacing the module. The pilot is still working fine months later.
Description of Work: gas log fireplace pilot would not stay lit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$218.28

Lee R.
05/2017
5.0
chimney repair
  + -1 more
Very well. Came days earlier than scheduled because of an opening in their schedule. Very professional and easy to work with.
Description of Work: Repair of chimney masonry

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cathy R.
04/2017
5.0
chimney sweep
  + -1 more
Very well! explained what they found and very thorough.
Description of Work: Prefab chimney cleaning and inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark H.
02/2017
5.0
fireplaces, gas logs
  + 0 more
They were very knowledgeable and performed the job very well. The job was more involved than originally thought so we paid more than the original estimate, but it was still very reasonably priced.
Description of Work: Running a gas line from a garage to a kitchen and hooking up a gas stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

kat M.
02/2017
5.0
fireplaces, gas logs
  + 0 more
Excellent service. Clean and punctual. Explained the proper use of unit as we had never had a gas fireplace. Would definitely recommend!
Description of Work: Tune-up and cleaning of gas fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Contact information

310 Reger Ave, SWANNANOA, NC 28778

http://www.ashevillechimneysweeper.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
L.20904
Trade License Locale
NC
Trade License Authority
North Carolina Board Examiners of Plumbing, Heating & Fire Sprinkler Contractors
Trade License Expiration
12/31/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Repair,
Fireplaces,
Chimney Sweep,
Gas Logs,
Chimney Caps,
Masonry,
Natural Gas Lines

FAQ

Reece's Klean Sweep & Hearth Inc is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Reece's Klean Sweep & Hearth Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Reece's Klean Sweep & Hearth Inc does not offer free project estimates.
Yes, Reece's Klean Sweep & Hearth Inc offers eco-friendly accreditations.
No, Reece's Klean Sweep & Hearth Inc does not offer a senior discount.
No, Reece's Klean Sweep & Hearth Inc does not offer emergency services.
No, Reece's Klean Sweep & Hearth Inc does not offer warranties.
Reece's Klean Sweep & Hearth Inc offers the following services: Chimney Cleaning & Repair, Full Service, Install, Gas & Wood Fireplace Sales

Contact information

310 Reger Ave, SWANNANOA, NC 28778

http://www.ashevillechimneysweeper.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM