Carpet City

Very well. Everything was done as promised.

Don was timely in coming out and measuring. He worked with me on scheduling the installation very close to when I finished painting the room. The installation crew was timely, efficient, and did a good job. They moved the bed and mattress back in the room for me. The mattress is to heavy for me to move. I think that I got good value and quality from Carpet City. I would buy from them again.

I called Carpet City and explained I was in a hurry to get 3 rooms carpeted. Mike came over that day to measure. Great service, great communication. The installers came the next week as I requested. They worked hard, cleaned up after themselves, and did an amazing job. The carpet looks fantastic!

2 Gentlemen showed up and were fantastic and made the event very amiable. I cannot express what a great job they did, the new flooring looks awesome!

unknown

unknown

unknown

unknown

.

This was for new construction. Don at Carpet City was pleasant to work with. Pricing for vinyl plank was fair. Installation price was higher than other places we received quote from. Installers were punctual. Finished the job in two days.

It went well. Their price was competitive. I had checked other areas for the same flooring and they gave me a reasonable price on the flooring. They were really prompt in ordering. I needed some other accessory pieces to the flooring and they ordered them for me. That was just a good experience. It was kind of expensive flooring but it was beyond their control and they gave a good price.

unknown

unknown

They did a good job. Price was reasonable. Workers were clean and professional. They were outstanding. They were very polite. They arrived on time and finished in a reasonable period.

EVERYTHING WENT VERY SMOOTHLY FROM BEGINNING TO END. WE ACTUALLY TRIED THIS COMPANY FROM THE RECOMMENDATIONS WRITTEN ON ANGIE'S LIST. (THE FIRST TIME WE HAVE USED THE WEBSITE). WHEN WE STOPPED INTO THE SHOWROOM, THE SALES REPRESENTIVE WAS VERY HELPFUL HAD A GREAT PERSONALITY TO WORK WITH. WE PICKED OUT SOME COLOR SAMPLES....THE REPRESENTIVE CAME TO THE HOUSE TO MEASURE AND OFFER A QUOTE....THE CARPET WAS ORDERED AND THE INSTALLERS DID AN EXCELLENT JOB. A TOTAL "EASY/BREEZY" JOB FROM START TO FINISH. AND THE "FROSTING ON THE CAKE" WAS THE 5% DISCOUNT OFF THE TOTAL PRICE OFFERED ONLY ON ANGIE'S LIST. WE COULD NOT HAVE BEEN MORE PLEASED WITH THE ENTIRE EXPERIENCE WITH CARPET CITY. THANK YOU CARPET CITY AND ANGIE'S LIST!!

First, the selection of the new vinyl was important to us. We visited four other places who's stock consisted almost entirely of a variation on one or two themes - fake wood or fake stone. We finally found a nice non-pattern pattern that we liked at Carpet City. Second, Carpet City's estimator showed up exactly when he said he would - and then his estimate for materials and labor came in at only two-thirds that of a big-box hardware store we had consulted. Finally, the two-man installation crew came exactly when THEY were supposed to, worked their tails off, and completed the entire job (including removing and re-installing several kitchen appliances) in one day. We would highly recommend Carpet City!

It went great. Could not have been better.

Everything went very well. Timing was of utmost importance as new tenant was moving in at 1 PM on the day the carpet/vinyl installation was completed. I had scheduled the installation for the day before but they were about 2 hours late arriving to take up the old carpet on the day before and had to leave to finish another job but promised to be back the next morning early (7 AM) to be finished by the time the new tenant began moving in. They were on time for the 2nd day and finished about an hour before the new tenant arrived with their furniture.

They were prompt and professional.

The entry from the garage is to the lower level. The carpet was impossible to keep clean so we had a small area of tile installed to provide a non-carpeted entry. The installers were punctual, quick, neat, and very professional. They did a great job. A few days later, after the carpet we ordered had arrived, the carpet installers came and put carpet down in the bedroom. They too were punctual, worked quickly, and were very professional. They did a great job. We are very happy with their work. When we were choosing our carpet and tile, we worked with Adam at the store and he was very helpful. We will probably do business with them again in the future.

We called Carpet City and asked the owner, Don, to come out to our house in Black Mountain to give us an estimate to install hardwood floors. He set up an appointment and arrived right on time. He was personable and professional. His estimate was quite fair and we hired his company to do the job--installing 2,300 square feet of hardwood! The Carpet City installers were wonderful and hardworking--showing up even during an ice storm! Their work could not have been better and, in addition, they were neat and polite. We love our new hardwood floors and wouldn't use any other company!

We had 3 bedrooms to install laminate flooring. They arrived promptly on 1/8/13 and complete 2-1/2 bedrooms. Came back the next day and completed the 3rd bedroom and installed molding. Pulled up old carpeting and repaired squeeks, checking that underfloor was level. Did a great job of laying the flooring. They also had to move and replace furniture. My only complaint was that they didn't clean the floor after it was laid. There was a lot of sawdust brought in on shoes. .

Extremely well. See above. They were able to start work on a Thursday and finished on Sunday.

We liked the carpet choices that they had and we liked the salesman. He worked with us and helped us with our budged for the project. Their installers were employees of the company, they didn’t subcontract it out.

We chose a gorgeous 7" vinyl plank product from Karndean. We were concerned about some decorative cuts in the cement floor, but Carpet City's installers were able to skim coat the whole thing so it was smooth and level. The installation was perfect. Practically seamless joints, and the layout pattern lines up perfectly with some of the major architectural elements in the room. No collateral damage from either install - we didn't even have to touch up the baseboards after the carpet went in. Perfect seams, even where we have carpet to carpet transitions into the bedrooms.Carpet city was also able to beat a lower price on the product we chose - a great surprise for us. It's that kind of service that ensures Carpet City our repeat business forever. Couldn't be happier!