Asheville Garage Door LLC

The service was excellent. Juan and Dave had the install done in a shorter time than I thought it would take. They were professional and very friendly. They met with us after the install to ensure we were comfortable with how the door works and let us know about the cool mobile device app. I would highly recommend this company to anyone in the market for a garage door or their many other services.

I was impressed with this firm. We put in a new garage door and added an opener for our church parsonage. They provided us with a reasonable estimate, provided good advice and were very professional all the way around. Followed up with a great door installation and again a very professional installer. Truly a pleasure working with these folks and we're very happy with the finished job. Door operates very quietly and excellent quality. I highly recommend Asheville Garage Door!

Excellent. Jim knew what he was doing and explained everything well. Did exactly what he said he would do and the door works better now than it ever has.

We heard a loud noise around 11pm Sunday night. After walking through the house we went into the garage to find the cables and spring had broken/snapped. Monday morning, unable to raise the door (after releasing it) we realized that we and our cars were captive (no work today). I called Asheville Garage at 6:50am to see when they opened and left a message. At 8:05 my call was returned (great customer service) and a service tech arrived at our house (in Mars Hill) before 9am! You can't ask for more! Again awesome customer service (immediate call back when opened), quick response (a service tech sent out asap) and we were "released" before lunch. New springs, reset cables, safety check and lube and it's back to work again.....tomorrow.

What a great company. They were able to do our job quickly and were very professional. They called when they were running a little late which I greatly appreciated. They are very fair in their pricing and charged exactly as I was quoted. Juan and Randy, who came out to our home, were efficient and courteous. I will definitely use them again.

It was replaced quickly and accurately.

They were great. They did a very good job and their price was very reasonable. I'd give them an "A" all the way across. They were polite. They were on time. They did the work. It's been good. They charged less than anybody else was.

They were great! Free estimate, price was great, came out and did a great job!

The company returned my call promptly and scheduled the service for a time convenient for me. They arrived on time, went directly to work, and replaced the broken spring quickly and professionally, replacing the two small original springs with one larger, heavier-duty one which should last longer. They did not try to "upsell" me on any additional work. The door now works fine, perhaps better then it did before. The cost was very reasonable. I am very pleased, and will use them again when needed.

This is a very professional company. We called and they came out exactly when they said they would. We selected one opener, but after a few days, we determined that it was too noisy. No problem with these folks. They came back, replaced the unit with another, and all we paid was the upgrade cost between the two openers. That was more than fair, since the original choice was ours. They obviously care about customer satisfaction and provide experience and expertise in their technicians. They showed us all operating aspects of the new unit, which is so quiet, you can barely hear it.

They responded fast, were punctual, and had both my doors operating in no time.

Owner, David Hall, had about a 20 mile drive to my residence. He was very punctual, friendly, and efficient. In fact, he had installed the garage door system when the house was built in 1993. How lucky was !!! I could not have asked for better service, and I will call him again if I have another problem with this old system. David is an honest, class guy, whom I would highly recommend!

Our garage door came off the track. Two men came within 15 minutes of the scheduled time. They repaired the door and then adjusted the springs and tension and lubicated all moving parts. The door works great.

Monday May 4th, 2015: Mr. Hall's crew arrived on Monday and replaced all needed materials to repair the garage door. They also added an outdoor key pad for me. They were prompt, courteous and efficient

Called and got a quote on the phone to replace my garage door opener. Price was reasonable. Crew arrived on time. They worked fast and informed me the job was done in 1 hour. As they were pulling out I noticed that one of the sensors was blocking my side exit door. I called them on the cell phone they had called me from and they indicated that I may need to live with that. I told them it should be resolved. They came back - one had an attitude and crudely cut the bracket down with a power saw and got back in their truck and left without saying a word. The opener system is louder than my old one but appears to be working adequately. I was disappointed in the lack of quality control and customer satisfaction check.

They were amazing. Showed up when they said. Got right to work. Knew what they were doing. Checked and adjusted. AAA+. What else can be said. Oh yes, it was bargain on the $ side.

No problems whatsoever. Quote was quick, easy to communicate with. Arrived when they said they would, did the job, no problems at all. Cost was very reasonable. I would definitely use them again if I needed another door.

In all of ninety minutes the door was fixed, expediently and professionally.

It was all fine. It was a minor thing. They were professional and they did a good job. Their price was good. They were prompt.

Very professional. Made suggestion of spike protectors since typical early failure. Suggested maintenance we could do. 20 year warranty. Did exactly as promised. Nice job.

Great job. No surprises.

Was easy to reach, returned call within a reasonable time, set an appointment time and called to see if he could come a little earlier. David was pleasant, efficient and did a good job. Will use him in the future.

It went very well. They were very knowledgable. They showed up on time and were couteous. I didn't know that they are the only provider in the area that installed my brand of garage door, they were the ones who installed in about 15 years ago, so they knew what they were doing.

My garage door was not opening, and he determined it was an electrical problem. After some trouble shooting, it was finally found that I had had a burnt out fuse that appeared normal at first. He also leveled up the door and it is working again and running much quieter.

We had new garage door openers installed last year. We had a glitch with one that we could not figure out. It was our issue but they had no problem coming out to show us how to reconnect the manual release. They are the most responsive people regardless of the problem.