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Allen Heating and Air

Heating and Air Conditioning

About us

I have been in the heating and air conditioning service for over 15 years. My business is family owned and operated.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

HVAC installation, repair, replacement, and servicing.

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.914 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
0%
3
7%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 1-14 of 14 reviews

Kay G.
02/2019
5.0
heating & air conditioning/hvac
  + -1 more
It was good. Highly recommend.
Description of Work: Fixed furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharon D.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Service was prompt and perfect, and I would highly recommend.
Description of Work: My air conditioner needed a new fan blade, and it was fixed in less than an hour. Mr. Allen stayed in constant touch with me to keep me updated on the problem and on the solution.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Peggy M.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent. Work was completed on time. Cost was exactly as estimated. All workers were extremely helpful, friendly, professional. I highly recommend this team.
Description of Work: Replaced HVC system (heat pump)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kalindi T.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

SANDRA F.
07/2017
3.0
heating & air conditioning/hvac
  + -1 more
Furnace: Forgot to replace filter, left dirty filter outside unit AC: Filled unit with R22. Did not return my 2 phone calls asking when he had filled unit with R22 previously. We discussed various possibilies for long term solution. $330 I can only assume he didnt want my business anymore.
Description of Work: August 2016: Service Furnace July 2017: Service AC

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Response from Allen Heating and Air
never entered home recharged unit to proper refrigerant charge impossible to leave dirty filter outside when i never entered home. my 87 year old father inlaw fell and broke his neck still in hospice at va sorry didnt return call had more important issues at that time thank you have a great day

Larry T.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$150

Jason W.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
Charles arrived on time (he told us between 10 and 11, and he arrived right at 10) and went straight to work. He was able to figure out what was going on with our water heater and fix the problem in a very short amount of time. He cleaned the unit and was very pleasant to work with. I would highly recommend working with Allen's Heating and Cooling.
Description of Work: Serviced oil burning water heater that was not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Kalindi T.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$4,500

Larry T.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They provided and installed a heat pump, replacing a very old propane furnace, and ripped out all the old duct work and installed new ducts. They re-designed the HVAC system to better fit the house. They were very professional, friendly, and efficient. I could not ask for better. It's good to see a family business do such a good job. I would highly recommend Allen Heating, and have recommended them to many friends and acquaintances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Kalindi T.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
This is a family business (father and two sons). They were very very pleasant to work with, came when they were supposed to, worked hard all day and met their projected timeframe, cleaned up after themselves, and explained the system to me.
Description of Work: Installed a new gas furnace and thermostat. Hooked it up to my heat pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,600

Marge S.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
I was pleased with them. They did a wonderful job. It was excellent! They showed up right away and they were very professional. It is a father and son team and they knew exactly what they were doing. They were really knowledgeable. Their clean up was fine. In fact, they brought in towels to walk on. They made sure to keep the area clean and they didn't leave anything for me to clean up. They took all of their boxes and trash with them when they left. Their price was excellent. They came in the next day, but still if I had been in a hurry they probably would have fit me in and they came across town to get to me. They were here right when they said they would be here. They were professional and friendly, they were very personable, and good listeners.
Description of Work: I had Allen's Heating and Air do my heating and air conditioning this past winter. I needed a new blower motor and a yearly service on my furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Marge S.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
What a pleasure to do business with people who are so knowledgeable,professional and honest. They knew exactly what they were doing, were organized and had the right parts and tools with them, and quickly got the job done. They also cleaned up after themselves. I'm planning to upgrade my heating system next spring, and will ask them for reccomendations and a bid.
Description of Work: The Allens saved the day by servicing my oil furnace and changing the nozzle. They were able to fit me in right away, found and fixed my furnace problem, and were very friendly and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

SANDRA F.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
Charles and Jared arrived promptly, went straight to work, understood and fixed the problem immediately. Thank you. I am so happy to have found them. "They are close to me, and prices are actually lower than the other vendor. I lost confidence in the previous provider after several failed communications and provision of a thermostat that was much more than I actucallly wanted or needed.
Description of Work: Charles and Jared checked the install of a new thermostat my previous vendor had installed a week or so ago, and re-set the program to the specificatioons I had handed the previous vendor, but who had not set properly. Jared went into the advanced settings and set the smart response to off.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Ron A.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
A neighbor recommended him and I can't say anything bad about him. I've used him for 13 years. He is five stars all across the board.
Description of Work: He installed a new air condition. I was in the hospital and my wifes washer and dryer broke down and he got her a new one and installed it for no charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

    Contact information

    45 Hershel Ln, SWANNANOA, NC 28778


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    Allen Heating and Air is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Allen Heating and Air accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Allen Heating and Air offers free project estimates.
    Yes, Allen Heating and Air offers eco-friendly accreditations.
    No, Allen Heating and Air does not offer a senior discount.
    Yes, Allen Heating and Air offers emergency services.
    No, Allen Heating and Air does not offer warranties.
    Allen Heating and Air offers the following services: HVAC installation, repair, replacement, and servicing.

    Contact information

    45 Hershel Ln, SWANNANOA, NC 28778


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed