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Bouldin's Heating & Air

Heating and Air Conditioning

About us

We are a heating and Air conditioning providing Maintenance, Repair, and New Installations in Brunswick County NC. We specialize in custom duct work and installations. We use only top quality materials and all 26 gauge metal with R 8.3 duct wrap. Our duct systems are top notch and we do not cut any corners. We service all brand of equipment and are Carrier & Tempstar dealers. Our on call Service Technicians are taking calls after 5 PM on the Weekdays and All day during the Weekends & Holidays. Give our office a call today to serve your HVAC needs. Thank you for choosing Bouldin's Heating and Air for you HVAC needs!

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

Installation and repair of heating & A/C. Seasonal Service agreements. New construction and remodels.

Services we don't offer

We do not clean duct systems.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.513 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
8%
3
8%
2
8%
1
0%


Rating CategoryRating out of 5
quality
4.5
value
4.6
professionalism
4.5
responsiveness
4.9
punctuality
4.9
Showing 1-13 of 13 reviews

Susan K.
10/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

BEVERLY O.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
We contacted them when our AC went out during some of the hottest days that we've had. Don Bouldin came out to inspect our unit and give us an estimate. We'd gotten an estimate from another HVAC servicer in our area but Don's was considerably lower. They came on the day and at the time they said they would. They got finished around 6:30 that evening. Don came by to inspect the work and make sure everything was completed and properly "buttoned up". Don and his crew are hard working and completely professional. They want to be sure that the customer is happy with their work. I wouldn't hesitate to recommend them.
Description of Work: Installed a new HVAC system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,370

Tom B.
12/2014
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Bouldins installed HVAC system. I was disappointed that a short cut for the electrical supply was taken without my approval. I questioned the amount of air flow through the registers as it was much less than the system they replaced. In the summer the system will not maintain the requested cooling. For example if I set the thermostat at 74, during the hotter months, the system will not maintain it...but the temperature rise to three or four degrees higher than the setting. I questioned the owner about these issues. I told him I was not satisfied but he stated the system was doing what it was suppose to do.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$6,800

Response from Bouldin's Heating & Air
This homeowners original system was a 10 Seer Goodman from 1986. They went from a 10 seer to a 15 Seer. The 15 seer has a variable speed motor which means it can run at a very low speed or very high speed which ever the system is calling for. The original system had a single speed motor that blew hard at all times (Not saving energy). Also an addition was built on this singlewide mobile home adding 3 runs. The air is being spread out more. A maintenance was performed on 10/21/14 on this system that was installed in 2013 (Not in 2014) and no comment was made to the technician concerning this. The system was determined to be in great order and operating like it is supposed to.

Randy P.
11/2014
2.0
heating & air conditioning/hvac
  + -1 more
This company is happy to put a new HVAC unit in. Once that is done you will never get your unit repaired. I have had a Freon leak for 7 years. The unit is 7 years old. The company is very responsive to come out once or twice a year to put Freon in the unit but blatantly refuses to repair the leek. Seems there should be some Federal Law about refusing to repair existing Freon leeks instead of just continuing to just put more Freon in. I guess it is easy money. If you want service after the sell forget these people.
Description of Work: More Freon

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$150

Response from Bouldin's Heating & Air
Several attempts have been made to research the leak that is not in the equipment we installed. This is a home located near the salt water and the leak is somewhere in the line set located in the walls or under the floor. Home owner has refused both times for a leak search do the time that they would be with out air. This would take a few hours to pump the system down and put a nitrogen pressure leak test on the system. We have made the attempt and have determined it not to be the equipment we installed but an existing copper line located in the walls or under there house. The statements made in the review are not accurate. We take care of all of our customers and can not help corrosion or existing lines inside the walls of a home. We have also mailed letters requesting and reminding them to contact us for the leak search and now one has responded.

SANDRA B.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
Just a great experience overall, especially considering that 99% of the project was managed over the phone with me being 3 1/2 hours away. The office staff is great.
Description of Work: Replaced two complete HVAC systems including compressors and air handlers at second row beach property. Replacing first floor unit required rebuilding entire suspension system and enclosure under the house. Replacing second floor unit required increasing the size of the air return and plenum in the ceiling. In addition the first floor air return system was molded and rusted out, and repairing it required the take down and replacement of the encasing vinyl (this is all suspended 17+ feet in the air on the underside of the house). I was present when the city inspector came by and the systems passed w/o issue. I went up into the attic and was impressed by the cleanliness of the work and the lavish use of mastic. To give you some idea of the quality of the work I didn't even notice the replaced (enlarged) air return in the second floor ceiling until I went to change the filter, despite being a fanatic about paint and noticing every little smudge. I felt that Mr. Bouldin gave me good advice regarding what type of systems to install. His many years of experience with beach front and beach rental properties was clearly evident. For anyone else at the beach, I went with Maytag units with stainless steel casing on the compressors, 2 ton downstairs and 2.5 ton upstairs with variable speed air handlers for a net of 13 or 14 seer (I forget which, sorry). This gives you a 12 year compressor replacement warranty. Mr. Bouldin was even so kind as to take care of the registration of the units with Maytag.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,355

Joy G.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
I would recommend Bouldin's to anybody that I know or meet. I was impressed with their professionalism; they were on time and were responsive every time that I have had a question.
Description of Work: I used Bouldin's Heating & Air.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rich D.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
I am still going to look around to compare other prices.
Description of Work: They gave me a proposal to replace the 5 ton air conditioning unit at my home. We have been using them for 3 - 4 years now and they are very good.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,980

Tracy S.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
THE BEST SERVICE IN BRUNSWICK COUNTY. Professional. Honest. Integrity. Bouldins team is the perfect example of exceptional customer service as well as perfection in service provided. On time for three days in a row. Worked hard and constant the entire day. Rained two of the three days and all showed up on time! Not one person complained while working. NEVER left a mess to clean up. All employess answered any questions I asked and the entire crew's knowledge was impeccable. Mr. Bouldin leads by example. I have had experience with several HVAC companies in Brunswick County. This company will be my ONE AND ONLY recommendation for HVAC in Brunswick County. THANK YOU FOR AN OUTSTANDING JOB!
Description of Work: Replaced heating and cooling system. Installed a mini split system in separate building. Also integrated new system with old heating system. Repaired the entire duct work system in crawl space (less than 3 feet in height). Installed electrical for new system. Installed new thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Tracy S.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
AWESOME! All the way around.
Description of Work: Don made a personal visit out to give an estimate and immediately recognized a problem. The techician also came out the day prior in short notice. Their knowledge is impeccable. The service and timing has been perfect. I would highly recommend this company for service and will continue to use in the future. Tracy Swanson

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terrill D.
11/2011
5.0
heating & air conditioning/hvac
  + -1 more
Excellent!
Description of Work: Diagnosed and replaced compressor on an old 2.5 ton Trane unit. Very prompt and punctual. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Carl W.
11/2011
5.0
heating & air conditioning/hvac
  + -1 more
They are very good. I have an older HVAC. They were very willing to work on it instead of trying to tell me to buy a new one. So, I appreciated that. They charged me about $120 for their services, but I thought that was really reasonable. Overall, they were excellent. They were very prompt too. They got back with me the same day and their responsiveness was good. They were terrific. I would definitely use their services in the future too.
Description of Work: Bouldins Heating and Air Inc. checked my heating and air conditioning system to make sure everything was all right in February of 2010. I think they replaced the burner on my gas furnace too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Diane S.
10/2011
5.0
heating & air conditioning/hvac
  + -1 more
Bouldin's Heating and Air are very professional all the way from the techs performing the field work to Melanie running the office. I have used them to bring my duct work up to code and replace two Heat Pumps. The entire staff is very professional, efficient, and extremely pleasant to work with. Each time they were able to correct the heating and cooling problems I had with success. They were able to change my house from not being able to cool below 80 degrees in the house when it was hot to now I can keep it as cool as I desire even on the hottest days. Don was very professional and technical in recommending duct work changes. Each day after the guys were finished, they would clean up behind themselves and made sure everything was left how they found it. Most of the work was performed while I was out of town and I had no problem having the guys working in the house during my absence. I could hardly tell they had worked in the house because it was left in such excellent shape. I highly recommend Bouldin's Heating and Air!
Description of Work: I first used Bouldin's for service calls on my old heat pumps. I had a problem with the old units not being able to keep the house cool during the summer months here on the coast. After checking the systems, James, one of their techs, told me my problem was not the units themselves but the air flow in the house. He suggested having Don, the owner, come out and talk to me about the duct work in the house. Don arrived on time and was able to quickly determine that my duct work was not up to current code requirements. I felt very comfortable that Don was using industry standards to calculate the changes I needed. He showed me the recommendations for air flow, air vent counts, and return counts on his "code wheel". Another HVAC contractor came out, walked thru the house, and guessed at the changes I would need. The other contractor never mentioned code requirements or described why he made his recommendations. Don was very detailed in describing why he was making his recommendations. I used Don and his guys to bring all of my duct work up to code. While performing these tasks, they discovered one of my trunk lines was not connected to any ducts so I had been heating and cooling under my house for over 7 years. They also discovered two vent lines were covered over by sheetrock and had never been completely hooked up. Both of my heat pump units eventually needed replacing and I had Don and his guys perform the replacements. Don, James, Melanie in the office, and the rest of the group are all great to work with, very professional, cleanup after they complete the job, and perform all tasks in a timely manner. Before having my units replaces and having to place service calls, I could reach the techs anytime 7x24. James would come out usually within an hour of my placing a service call, even on the weekends. I cannot say enough goods things about Bouldins and how they run their business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

    Contact information

    2185 Boones Neck Rd SW, Supply, NC 28462

    http://bouldinsheatingandair.webs.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    Bouldin's Heating & Air is currently rated 4.5 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Bouldin's Heating & Air accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Bouldin's Heating & Air offers free project estimates.
    Yes, Bouldin's Heating & Air offers eco-friendly accreditations.
    No, Bouldin's Heating & Air does not offer a senior discount.
    Yes, Bouldin's Heating & Air offers emergency services.
    Yes, Bouldin's Heating & Air offers warranties.
    Bouldin's Heating & Air offers the following services: Installation and repair of heating & A/C. Seasonal Service agreements. New construction and remodels.
    We do not clean duct systems.

    Contact information

    2185 Boones Neck Rd SW, Supply, NC 28462

    http://bouldinsheatingandair.webs.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM