Shannon Griffith - Realtor

I'm not sure if she is burnt-out, doesn't do a thorough job, or just doesn’t give a darn. We just purchased a beautiful home in a great neighborhood... but we had no idea of the nastiness inside because during the showing it looked clean enough and there were rugs, furniture, and plug-ins everywhere. She stated that her client "didn't smoke in the house"... yet, after the furniture and rugs were removed, there were well over a dozen cigarette burns on the hardwood floors, trim, counters, including several places where it looks like something on the ground caught fire, charring the hardwood floor underneath. After we purchased the house, we found their house to be absolutely filthy! She didn't tell her client it needed to be clean? There were trash, moldy food, and cigarette butts in the cabinets, a shattered mirror behind the door in the bathroom, the floors look like they haven't been washed in many years, with dog fur clumped against the walls in almost every room, and a general coating of grease, dirt, and smoke residue over every surface in the house, not to mention the trash and broken flower pots outside. There were food spatters and drips on the walls in EVERY ROOM! How does that even happen? It took several days of scrubbing with Krud Kutter, then Bleach, to get the floors clean enough that we felt okay walking on it bare-footed. We had to scrub every wall in the house, as well. I have sanitized every new home we’ve ever bought, but this was the first time I have ever had to *SCRUB* every single surface in the entire home!! Six weeks later, we STILL can’t get the nasty old-smoke smell out of the house, and we even have an ionizer set up, that’s how bad it is. Do you know how gross it is to walk through the dining room of your own home and smell stale cigarette smoke?? I sure am glad her client “didn’t smoke in the house" because I can’t imagine how much worse it would have been if she did!! I couldn’t use the kitchen cabinets for the first two weeks because the odor was so nasty and strong... it took several cleanings with harsh chemicals, then vinegar and eucalyptus, and there is still a slight cigarette smell when we open the cabinet doors... and our food is in there... yuck! Before closing, we were told it would be taken care of, but that didn't happen and were left having to clean up the filth left behind. Her client also breached the contract because it clearly states that curtain rods and brackets, and plants in the ground belonged to me and were supposed to stay with the house, yet plants/bushes were dug up and all of the curtain rods were taken. The agent said it would be taken care of, but she has done absolutely nothing. She and her client breached the contract, and neither she, nor Tarheel Realty II, has made any action towards correcting the issues.