Hello my name is James Funderburk, I’ve been in the industry for close to 40 years and retired from Sears. We started Pro-Tech in 2018 with just my son and I. We’ve completed hundreds of work orders from Statesville to charlotte and surrounding area’s. We strive to give the best service and attention to detail to our customers that they would expect when we are in their home. Please reach out to inquire about any service needs you have.
Description of Work: IF I could give a NO STAR I would for this so called Company! I HIGHLY RECOMMEND TO AVOID THIS Company and, or Person(s) from ProTech Appliance Service AT ALL COST! Our washing machine went out of balance. We checked Thumbtack for a service company. On Thumbtack they have good reviews but, DON'T BELIEVE IT! They were they only one that came up for appliance repair. They were picked. Eric responded quickly at first. Showed us the problem why the drum was bouncing off balanced when washing. The shock absorbers and support were busted. Two rear components and one front one. I looked online to see what shock absorbers cost for a front loading GE machine. They're about $100-$120. Not including labor. Eric after going outside to call his 'Office' to get a quote, he showed us estimates for parts and labor which we thought were a bit high. We agreed to pay for the parts and then labor after the work was completed. Totally Unprofessional as we see now from the other reviews. They took the payment for parts and we haven't heard back in over a week. A scam artist All Around! James Funderburk & Eric Funderburk a family operation? If you're reading this DON'T USE THEM! Check Google Reviews First and, or, the BBB.COM to know for sure what kind of business operators you're going to be dealing with and, their reputation! Dec 7, 2023
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$405
Irene R.
04/2022
5.0
appliance repair
 + -1 more
Very well, good job done quickly.
Description of Work: Appliance Repair
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Bubba W.
11/2021
5.0
appliance repair
 + -1 more
He did a great job
Description of Work: Appliance Repair(Washing machine repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$242
Boyd B.
09/2021
5.0
handyman service, small appliance repair
 + 0 more
Very well. Very professional.
Description of Work: Dryer repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Bilal Tawwab T.
09/2021
5.0
appliance repair
 + -1 more
Ice maker repair
Description of Work: Excellent! Very professional and great customer service
Rating Category
Rating out of 5
Yes, I recommend this pro
Kerry M.
05/2021
5.0
appliance repair, small appliance repair
 + 0 more
Excellent!!
Description of Work: Appliance Repair
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$243
Don C.
03/2021
5.0
appliance repair
 + -1 more
12345678910
Description of Work: Appliance Repair
Rating Category
Rating out of 5
Yes, I recommend this pro
Tia B.
11/2020
5.0
appliance repair, small appliance repair
 + 0 more
Wonderful! On-time. Courteous. Professional. Fixed my washer in July. Dryer today. I would definitely hire them again@
Description of Work: Appliance Repair
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$193
michael G.
10/2020
5.0
appliance repair
 + -1 more
Perfect! He could not have been more efficient,personable and reasonably priced...
Description of Work: Broken dishwasher
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Whit H.
10/2020
5.0
appliance repair
 + -1 more
Great. The technician was on time and prepared. I would definitely use the again.
Description of Work: Appliance Repair Dryer
Rating Category
Rating out of 5
Yes, I recommend this pro
Kathy P.
10/2020
5.0
appliance repair
 + -1 more
Repairman was prompt, courteous, and resolved the problem quickly and efficiently.
Description of Work: Appliance Repair
Rating Category
Rating out of 5
Yes, I recommend this pro
Linda S.
10/2020
5.0
appliance repair
 + -1 more
James was amazing. Here on time and did wonderful job.
Description of Work: Refrigerator repair
Rating Category
Rating out of 5
Yes, I recommend this pro
Tim S.
10/2020
5.0
appliance repair
 + -1 more
Excellent, great service,communication and answered his phone at 7pm. He took down my information and was there ASAP. Everything went fine, he showed up and fixed my dryer. It was great to work with a professional.
Description of Work: Appliance Repair
Rating Category
Rating out of 5
Yes, I recommend this pro
Wayne C.
09/2020
5.0
appliance repair
 + -1 more
Very professional and price was reasonable
Description of Work: Appliance Repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Bobby K.
09/2020
5.0
appliance repair
 + -1 more
Great. Will use in the future A +++++
Description of Work: Appliance Repair
Rating Category
Rating out of 5
Yes, I recommend this pro
David M.
08/2020
5.0
appliance repair
 + -1 more
We would definitely use this company again. James called ahead to let us know he was on his way. His work was excellent and his charges were reasonable.
Description of Work: Repaired gas clothes dryer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Michael N.
08/2020
3.0
appliance repair
 + -1 more
More expensive that I expected . Labor plus service fee for 10 minute repair .
Description of Work: Appliance Repair
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$243
Erin W.
08/2020
5.0
small appliance repair
 + -1 more
Very professional and very fair price.
Description of Work: Appliance Repair - Small
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
vee C.
08/2020
4.0
appliance repair, small appliance repair
 + 0 more
very well, fast service ,,nice person
Description of Work: Appliance Repair washing machine
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Eric M.
06/2020
5.0
appliance repair
 + -1 more
Very well, I am happy and it was fast response. The technician is a professional, and knows his business.
Description of Work: Appliance Repair
Rating Category
Rating out of 5
Yes, I recommend this pro
Kelly B.
06/2020
5.0
appliance repair
 + -1 more
Repairmen were very professional. Reviewed the washer, and told us we needed to get it replaced.
Description of Work: Appliance Repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Janice G.
05/2020
5.0
handyman service, small appliance repair
 + 0 more
The work was done quickly and professionally. Area was cleaned and tested prior to leaving. I would recommend this company and the technicians that completed the work were friendly and efficient.
Description of Work: Appliance Repair - removal of a over the range microwave and install a new one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Tim A.
05/2020
5.0
appliance repair
 + -1 more
They did an excellent job. Double oven wasn’t a perfect fit but they were creative, made some modifications and and everything looks great. I would definitely use them again.
Description of Work: Appliance Repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Sheila L.
05/2020
5.0
appliance repair
 + -1 more
It was great. He did a good job. He was on time and professional. I'm satisfied with his service.
Description of Work: He installed dishwasher.
Rating Category
Rating out of 5
Yes, I recommend this pro
Donn C.
05/2020
5.0
appliance repair
 + -1 more
It was excellent. He's done a lot of work for me and I would recommend him to anybody.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small,
Handyman Services,
Appliance Refinishing,
Appliance Sales and Installation
FAQ
Pro Tech Appliance Service is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 3:00 PM
Pro Tech Appliance Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Pro Tech Appliance Service does not offer free project estimates.
No, Pro Tech Appliance Service does not offer eco-friendly accreditations.
No, Pro Tech Appliance Service does not offer a senior discount.
Yes, Pro Tech Appliance Service offers emergency services.
No, Pro Tech Appliance Service does not offer warranties.